Manager, Internet of Things (IoT) Technician

The Manager, Internet of Things (IoT) Technician at our company is responsible for overseeing IT infrastructures, including system monitoring, incident management, and vendor collaboration. You'll also manage capacity planning and ensure compliance with industry standards, making sure that all systems are running effectively and securely.

To qualify for the Manager, Internet of Things (IoT) Technician role, you should have a Bachelor's degree in computer science, information systems, or a related field, along with relevant IT certifications such as MCSA. Strong knowledge of IT infrastructure, management experience, and robust problem-solving skills are also key.

No, this role is 100% onsite at our Suwanee, GA location. In-person presence is vital for effective management of the IT operations and infrastructure, ensuring smooth and efficient functionality of our systems.

As the Manager, Internet of Things (IoT) Technician, expect to operate in a dynamic IT environment that requires you to engage with networks, servers, and cloud technologies regularly. You will oversee the implementation and support of innovative IT solutions and collaborate with various cross-functional teams.

Our Manager, Internet of Things (IoT) Technician role comes with a comprehensive benefits package including medical insurance, retirement plans, and paid time off (PTO), among others. We focus on ensuring the well-being and professional growth of our employees.

When discussing your experience with IT infrastructure management, highlight specific projects you've worked on, tools you've used, and how you've improved system performance, security, or efficiency. Back up your claims with quantifiable results whenever possible.

In a fast-paced IT environment, I prioritize tasks by assessing their urgency and impact on business operations. I often utilize project management tools to track progress and ensure communication among team members, enabling a collaborative and efficient workflow.

When planning for IT capacity, I consider current usage trends, future business needs, and potential growth. Regularly analyzing performance data and aligning it with business goals ensures that we build scalable solutions that can grow with us.

Detail a specific incident involving a critical system outage or failure you managed. Describe your approach to diagnosing the problem, the stakeholders you involved, and the steps taken for resolution, culminating in a positive outcome for the business.

I ensure compliance by staying updated with industry standards and regulations. Regular audits and training sessions encourage a culture of compliance and accountability among all team members, solidifying our adherence to necessary policies.

I use a proactive approach in vendor management, which includes regular reviews of vendor performance, clear communication of expectations, and collaborative problem-solving. Building strong relationships helps in efficient management and maximizes value from vendors.

In discussing disaster recovery planning, emphasize your experience in developing, implementing, and testing disaster recovery plans. Provide examples of scenarios you've planned for and the strategies you've put in place to ensure business continuity during outages.

I employ a hands-on approach to training my team on new systems, incorporating workshops, documentation, and practical demonstrations. I encourage team feedback and questions to foster understanding and enhance implementation effectiveness.

Security is paramount in my IT management approach. I prioritize implementing robust security protocols, regularly reviewing and updating them, and fostering a culture of cybersecurity awareness within the team, ensuring everyone understands their role in protecting our systems.

I stay current with emerging IT trends by engaging in continuous learning through online courses, webinars, and professional networking. Following industry leaders and participating in relevant forums also helps me gain insights into future technologies and best practices.