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Social Worker / Resident Services Coordinator

Givens is a fast-growing nonprofit focused on serving older adults through supportive and empowering community services. They seek a Resident Services Coordinator to enhance the lives of residents in Waynesville.

Skills

  • Relationship management
  • Community resource knowledge
  • Customer service
  • Microsoft Office proficiency

Responsibilities

  • Create and implement supportive services for residents
  • Determine individual client needs and make appropriate referrals
  • Conduct community assessments for service needs
  • Market and recruit participants for programs
  • Maintain relationships with residents and community partners
  • Create on-site programming to empower residents
  • Work on eviction prevention mediation with management

Education

  • Bachelor's Degree in Social Work or related field

Benefits

  • Medical, dental and vision insurance
  • Free short-term disability and life insurance
  • Paid time off with immediate access
  • 403(b) retirement plan
  • Educational assistance and professional development
  • Flexible spending account
To read the complete job description, please click on the ‘Apply’ button
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CEO of Givens Communities
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Kevin Schwab
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Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

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What You Should Know About Social Worker / Resident Services Coordinator, Givens Communities

Join the compassionate team at Givens Affordable Communities as a Social Worker / Resident Services Coordinator! At Givens Great Laurels in Waynesville, we pride ourselves on creating a nurturing environment where older adults can thrive. As a Resident Services Coordinator, you’ll be at the heart of the community, forming meaningful connections with our residents and providing essential support to enhance their quality of life. You'll be responsible for assessing individual needs, coordinating various supportive services, and ensuring that residents have access to vital resources. This role is perfect for someone who is not only eager to help but also has a solid understanding of the unique challenges faced by aging adults. With benefits including comprehensive health insurance, paid time off, educational assistance, and a supportive work culture, Givens offers a rewarding career path with plenty of opportunities for personal and professional growth. If you have a Bachelor's Degree in Social Work or a related field, combined with a passion for helping others, we would love to see you succeed at Givens. You’ll play a crucial role in facilitating programs that empower residents, combat social isolation, and enhance overall well-being while collaborating with our talented team to navigate and address complex challenges. If you’re ready to make a difference in the lives of our residents, come explore what Givens Affordable Communities can offer you!

Frequently Asked Questions (FAQs) for Social Worker / Resident Services Coordinator Role at Givens Communities
What are the responsibilities of a Social Worker / Resident Services Coordinator at Givens Affordable Communities?

As a Social Worker / Resident Services Coordinator at Givens Affordable Communities, your main responsibilities will include assessing individual resident needs, coordinating supportive services, and maintaining connections with community resources. You'll conduct regular community assessments, create engaging resident programming, and collaborate with both residents and staff to tackle housing challenges. Utilizing your skills and passion for serving older adults, you will play an essential role in fostering a nurturing environment.

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What qualifications are required to apply for the Social Worker / Resident Services Coordinator position at Givens Affordable Communities?

To qualify for the Social Worker / Resident Services Coordinator role at Givens Affordable Communities, candidates must hold a Bachelor's Degree in Social Work or a related discipline. Additionally, experience working with older adults and familiarity with issues pertinent to aging populations are crucial. Strong computer proficiency and the ability to multitask while delivering excellent customer service are also important attributes that will set you apart.

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How does Givens Affordable Communities support its Social Worker / Resident Services Coordinator staff?

Givens Affordable Communities is committed to supporting its Social Worker / Resident Services Coordinator staff through various benefits and development opportunities. You can expect comprehensive health insurance options, paid time off, and educational assistance to help you grow professionally. Our team-oriented culture encourages collaboration, providing you with a supportive network to thrive in your role.

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What impact does a Social Worker / Resident Services Coordinator have on Givens Affordable Communities residents?

The Social Worker / Resident Services Coordinator plays a critical role in enhancing the lives of residents at Givens Affordable Communities. By providing personalized support and creating community-focused programs, you help empower residents to be more engaged and connected. Your work will directly influence their well-being, enabling them to access resources, reduce isolation, and participate in enjoyable activities that foster a sense of belonging.

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What opportunities for advancement are available for Social Worker / Resident Services Coordinators at Givens Affordable Communities?

Givens Affordable Communities is a fast-growing nonprofit that values professional growth and development. As a Social Worker / Resident Services Coordinator, you will have numerous opportunities for advancement, whether through specialized training or moving into leadership roles within the organization. Your passion for serving others and commitment to excellence can pave the way for a fulfilling career path at Givens.

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Common Interview Questions for Social Worker / Resident Services Coordinator
What experience do you have working with older adults?

When answering this question, share specific examples from your previous work or volunteer experiences focused on older adults. Highlight how these experiences have shaped your understanding of the challenges they face and your ability to provide appropriate support. This will demonstrate your readiness for the Social Worker / Resident Services Coordinator role at Givens.

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Can you explain how you would conduct a community assessment?

To effectively respond, outline your approach to conducting a community assessment. Connect your response to the methods you would use, such as collecting data through resident interactions, surveys, and collaborating with community partners. Emphasize the importance of understanding residents' needs to tailor supportive services accordingly.

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How do you prioritize your tasks when managing multiple resident needs?

Discuss your strategies for prioritization, such as utilizing task management tools, breaking down tasks into manageable segments, and regularly communicating with team members. Your answer should demonstrate your ability to multitask while keeping residents' best interests at the forefront.

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Describe a challenging situation you faced while working with a resident and how you handled it.

In your answer, provide a specific example of a challenging situation and focus on the steps you took to resolve it. Highlight your problem-solving skills, empathy, and communication methods you employed to ensure the resident felt understood and supported during the process.

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What programs or services would you like to implement for residents at Givens?

Share ideas for potential programs that promote engagement, wellness, and community building. Be specific, outlining how these programs align with the resident demographics and needs within Givens Affordable Communities and how they could help foster connections and improve overall well-being.

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How would you handle a resident expressing dissatisfaction with services?

Explain how you would approach the situation with empathy and active listening. Emphasize the importance of understanding the resident's concerns, validating their feelings, and working collaboratively to find a resolution. Your answer should demonstrate a commitment to providing exemplary customer service.

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What methods do you use to build rapport with residents?

Highlight techniques you use to foster relationships, such as maintaining open communication, being approachable, and actively engaging with residents' interests. Sharing personal anecdotes can help illustrate your ability to connect with the elderly population meaningfully.

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How do you stay informed on community resources available to residents?

Discuss your methods for staying up-to-date on local services and resources, such as networking with community organizations, attending relevant workshops, or exploring online databases. This will demonstrate your commitment to ensuring residents can access vital support within the community.

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Describe your approach to teamwork in a social services environment.

In your response, express the importance of collaboration within a team setting, outlining how you value diverse perspectives and contribute to a positive work atmosphere. Share experiences that demonstrate your ability to communicate clearly and work effectively with colleagues to achieve shared goals.

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What motivates you to work in the social services field?

Share your personal motivations for pursuing a career in social services, reflecting on your passion for helping others and your dedication to improving the lives of aging adults. Your answer should showcase your commitment to the mission of Givens and the impact you aspire to make as a Social Worker / Resident Services Coordinator.

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Givens Communities is a nonprofit organization committed to providing an outstanding quality of life to more than 1,200 residents through its family of senior living communities and outreach in Western North Carolina.

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$40,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 11, 2025

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