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Wet 'n Wild - Slide Attendant - Seasonal image - Rise Careers
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Wet 'n Wild - Slide Attendant - Seasonal

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.


Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

Slide Attendants are responsible for supervising, monitoring, and attending to park attractions, including boarding, securing passengers, starting attractions, and ensuring passengers exit safely.

Slide Attendants are required to have good communication skills and provide great continual customer service. They will direct guests on the proper riding positions and safety for the various rides in the park. Slide Attendants must be able to stand or walk for long periods and be in various depths of water (ranging from ankle deep to waist deep) for 30 minutes to an hour throughout the duration of their shift.

We are currently looking for a:

 

Wet 'n Wild - Slide Attendant - Seasonal

Roles & Responsibilities:

 

    Job Duties & Responsibilities:

    • Greet customers, assist with questions, and provide an engaging customer experience.
    • Positive interactions with guests to ensure that they receive quality service
    • Enforce all height and weight rules as they pertain to each attraction
    • Tactfully dealing with guests who do not meet ride restrictions
    • Operate aquatics attractions (e.g. waterslide) in a safe manner.
    • Supervise attractions at all times and ensure all policies, procedures, and safety protocols are being followed
    • Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
    • Respond to and escalate medical emergencies in a timely and professional manner
    • Provide CPR and/or First Aid during emergency situations, as needed
    • Adhere to Ellis & Associates Standards and Guidelines as they apply to North Carolina
    • Participate in park clean up, including but not limited to picking up trash, straightening chairs, cleaning pools, stacking tubes, wiping tables, and pressure washing
    • All other duties assigned by leadership

    Education and Experience:

    • No education requirements for this position
    • Previous work experience is not required
    • All Aquatics/Slide attendants are required to pass a 1-day Ellis and Associates Health Care Provider Basic Life support and Standard First Aid course (training provided by company)

    Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

    Requirements: 

    • Must be at least 16 years of age to comply with North Carolina Child Labor Laws
    • Ability to work flexible schedule, including evenings, weekends, and holidays
    • Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding aquatics safety standards
    • Ability to multi-task in an efficient manner, to ensure exceptional customer service
    • Must demonstrate a willingness to learn and ability to follow instructions
    • Must be guest-focused and work well with other team members and supervisors
    • Ability to work independently with minimal supervision

    Physical Requirements:

    • Ability to stand or walk for extended periods of time
    • Ability to swim, wade, and stand (sometimes in moderate currents)
    • Ability to frequently kneel, stoop, bend, squat, twist or reach above shoulder-level
    • Ability to use hands to grasp, finger, handle, or feel
    • Ability to carry, push, pull, lift, and hold objects weighing up to 30 pounds.

    Working Conditions:

    • Continuous exposure to outdoor aquatics environments
    • Continuous exposure to variable outside temperatures, including high heat, direct sun, cold, humidity, dust, rain, and other weather conditions
    • Regularly subjected to water and pool chemicals
    • Subject to frequent interruptions and requests that may require reprioritization of activities

    Team member benefits:

     

      Working at Wet ‘n Wild Emerald Pointe is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Wet ‘n Wild Emerald Pointe employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

      Palace Perks & Benefits:

      • Flexible schedule
      • Ability to cross-train and learn unique skills across various departments
      • Free admission to Wet ‘n Wild Emerald Pointe and all Palace Entertainment parks on your days off
      • Invitations to exclusive company-sponsored employee events throughout the season
         

      We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Wet ‘n Wild Emerald Pointe. Apply today!

      Do not miss the chance to spark your career now!

      What You Should Know About Wet 'n Wild - Slide Attendant - Seasonal, GRPR

      Join us this summer at Wet 'n Wild Emerald Pointe as a Slide Attendant! At Palace Entertainment, we take pride in providing unforgettable experiences for our guests, and as a Slide Attendant, you will play a crucial part in making that happen. Your main responsibilities will include supervising attractions, ensuring the safety of our guests, and providing top-notch customer service. You'll greet guests with a smile, assist them with questions, and guide them on proper riding positions. Being patient and tactful is essential, especially when enforcing height and weight restrictions. We want to ensure every guest has a safe and fun experience at our park. Although there's no formal education or previous work experience required, we're looking for friendly individuals with strong communication skills who are eager to learn and thrive in a lively, outdoor environment. You'll be on your feet, interacting with guests, wading in water, and maintaining a vibrant atmosphere, so a safety-oriented mindset and the ability to work as part of a team are essential. Plus, you’ll benefit from a flexible schedule, meet new friends, and enjoy free admission to Wet 'n Wild and other Palace Entertainment parks on your days off! If you're ready for an exciting seasonal role where fun meets responsibility, apply to be a Slide Attendant with us at Wet 'n Wild Emerald Pointe today and embark on a thrilling adventure this summer!

      Frequently Asked Questions (FAQs) for Wet 'n Wild - Slide Attendant - Seasonal Role at GRPR
      What are the responsibilities of a Slide Attendant at Wet 'n Wild Emerald Pointe?

      As a Slide Attendant at Wet 'n Wild Emerald Pointe, your main responsibilities include supervising and monitoring attractions, aiding guests with safety procedures, and ensuring all rides operate smoothly and safely. You'll engage positively with customers, help enforce height and weight restrictions, and respond to any emergencies that may arise.

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      What qualifications do I need to become a Slide Attendant at Wet 'n Wild Emerald Pointe?

      To become a Slide Attendant at Wet 'n Wild Emerald Pointe, you should be at least 16 years old and have a safety-oriented mindset. While no formal education or previous work experience is required, strong communication skills and a willingness to learn are essential. You will also need to complete a one-day Basic Life Support and First Aid course, which is provided by the company.

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      What is the work environment like for a Slide Attendant at Wet 'n Wild Emerald Pointe?

      The work environment for a Slide Attendant at Wet 'n Wild Emerald Pointe is dynamic and engaging. You will be outdoors in an aquatic setting, often in varying weather conditions. You'll be on your feet, interacting constantly with guests and ensuring their safety while providing a fun and friendly atmosphere. Flexibility in your schedule and the ability to work across different attractions are important.

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      Can I work flexible hours as a Slide Attendant at Wet 'n Wild Emerald Pointe?

      Yes! As a Slide Attendant at Wet 'n Wild Emerald Pointe, you can enjoy a flexible schedule that accommodates evenings, weekends, and holidays. This makes it an ideal job for students, part-timers, or anyone looking to earn extra money during the summer season.

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      What benefits do Slide Attendants receive at Wet 'n Wild Emerald Pointe?

      Slide Attendants at Wet 'n Wild Emerald Pointe enjoy a range of perks, including a flexible schedule, opportunities to learn new skills by cross-training in various departments, free admission to Wet 'n Wild and other Palace Entertainment parks on your days off, and invitations to exclusive employee events. It's a great place to meet new friends while working!

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      Common Interview Questions for Wet 'n Wild - Slide Attendant - Seasonal
      What would you do if a guest doesn’t meet the weight requirements for a ride?

      Responding to this situation requires tact and sensitivity. Explain the weight requirements clearly and kindly, assuring the guest that their safety is our top priority. Offer alternative attractions they may enjoy and maintain a friendly demeanor to ensure they still have a positive experience at Wet 'n Wild Emerald Pointe.

      Join Rise to see the full answer
      How would you handle a medical emergency at the waterpark?

      In the event of a medical emergency, the primary steps are to remain calm, assess the situation quickly, and provide immediate assistance where necessary. As a Slide Attendant, you’re trained to perform CPR and First Aid. Always prioritize the guest's safety and call for professional assistance if the situation escalates.

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      What strategies do you use to maintain safety around water attractions?

      Safety is crucial, so maintaining a vigilant presence around water attractions is key. Regularly monitor guest behavior, communicate clearly about safety rules, and be proactive in enforcing those policies. Consistency in checking equipment and reviewing emergency protocols with fellow staff members also helps enhance overall safety.

      Join Rise to see the full answer
      Describe a time when you provided excellent customer service.

      Use the STAR method (Situation, Task, Action, Result) to structure your answer. Share a specific interaction that showcases your ability to engage guests and solve problems. Emphasize the positive outcomes, such as a satisfied guest or how your actions contributed to a fun and enjoyable experience.

      Join Rise to see the full answer
      How do you prioritize tasks during busy times at the park?

      During busy times, it's essential to stay organized and focused. Start by identifying immediate safety concerns and addressing them first. Communicate effectively with team members to delegate responsibilities when necessary, and ensure ongoing monitoring of attractions while providing guest assistance simultaneously.

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      What do you enjoy most about working in an outdoor environment?

      This is an opportunity to express your enthusiasm for being outdoors and interacting with guests. Discuss how the dynamic environment keeps you energetic and engaged and emphasize any specific aspects you enjoy, such as teamwork, the social environment, and experiencing different weather conditions.

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      Can you give an example of how you handle stressful situations?

      Share an example illustrating how you remain calm and composed in stressful circumstances. Describe your approach to problem-solving and highlight any strategies that have helped you manage stress effectively, emphasizing the importance of remaining focused and maintaining guest safety at Wet 'n Wild Emerald Pointe.

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      Why do you want to work as a Slide Attendant at Wet 'n Wild Emerald Pointe?

      Express your passion for providing guest experiences and your excitement about being part of a fun, vibrant workplace. You might also want to mention your interest in learning new skills, being a part of a team, and contributing positively to the guests' joyful experiences at the park.

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      How do you ensure effective communication with team members?

      Effective communication is key in a fast-paced environment like Wet 'n Wild Emerald Pointe. Share your strategies for coordinating with teammates, such as regular team meetings before shifts, utilizing clear verbal and nonverbal cues while on the job, and fostering an open atmosphere for sharing information and feedback.

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      What would you say are key qualities for a successful Slide Attendant?

      Identify qualities such as strong communication skills, attentiveness to safety, and a friendly, positive attitude. Emphasize the importance of teamwork, adaptability, enthusiasm, and customer service in creating memorable experiences for guests at Wet 'n Wild Emerald Pointe.

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      FUNDING
      DEPARTMENTS
      SENIORITY LEVEL REQUIREMENT
      TEAM SIZE
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      HQ LOCATION
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      EMPLOYMENT TYPE
      Seasonal, on-site
      DATE POSTED
      April 10, 2025

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