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Senior Marketing Manager

Join our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive, combine with our iconic brands to create something truly extraordinary. For over a century, we've been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven and Clark.

We’re on the lookout for a commercially minded and customer-focused Senior Marketing Manager to join our team in North Sydney. In this exciting and fast-paced role, you’ll lead our merchant marketing efforts and be instrumental in shaping how our products reach and resonate with customers across key B2B channels.  As a market leader in bathroom and kitchen products, we’re passionate about delivering high-quality solutions that improve lives – and we’re looking for someone who shares that vision.

About the role

Reporting to the Head of Customer Marketing Channels, you’ll play a critical role in driving growth, visibility and conversion through strategic marketing activation across our key merchant accounts. You’ll be the voice of the customer within our marketing team and bring to life compelling in-store, digital, and promotional initiatives that support our sales and brand objectives.

Key Responsibilities

  • Lead the development and execution of annual marketing activation plans tailored to our merchant partners, with a focus on growth, category leadership, and superior customer experience.
  • Translate industry, consumer and category insights into clear, actionable strategies and business recommendations.
  • Own the planning and delivery of in-store activities including POS, promotions, digital activation and events.
  • Partner with Sales, Product and Marketing teams to enhance our go-to-market approach for new and existing products.
  • Create compelling sales tools and customer communications, including pitch decks, promotional assets and field toolkits.
  • Support range reviews, pricing strategy support, and tender processes for key accounts.
  • Manage marketing budgets, trade calendars, forecasting and promotional inventory.
  • Lead external communications for merchant channels through tools such as Dynamics 365.
  • Drive collaboration across internal teams and build a deep organisational understanding of key customer segments.

About you

As our new Senior Marketing Manager, you will have:

  • At least 10 years of experience across Marketing, Key Account or Category Management roles, with 5+ years in a senior or leadership capacity.
  • Proven track record in B2B and B2C marketing; FMCG or merchant channel experience highly regarded.
  • Strong commercial acumen and strategic thinking with a hands-on approach to execution.
  • Excellent communication and stakeholder management skills.
  • Demonstrated experience developing and delivering integrated marketing campaigns across in-store and digital channels.
  • Ability to manage budgets, timelines, and multiple projects with confidence and agility.
  • A Bachelor’s degree in Marketing, Commerce, Business or a related discipline (or equivalent experience).

If you’re a proactive and creative marketing leader ready to shape the future of our merchant channels, we’d love to hear from you.

About us

At GWA, we're not just a company—we're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year. 

When you join us, you'll discover a welcoming workplace where safety, collaboration, and inclusivity are the cornerstones of our culture. Every contribution matters, and we provide a supportive environment where you can thrive, learn, and grow, recognising and celebrating performance in diverse and meaningful ways.

We celebrate the unique perspectives and talents that everyone brings with them and foster a culture of care where you feel valued and empowered to succeed. Our cultural pillars—We are One Team, We are Customer Focused, and We Care for Each Other—are more than just words; they're our way of life.

What can you expect from us?

Join us on our journey from Good to Great, where you'll collaborate with inspiring colleagues, engage with iconic brands, and contribute to a business with a legacy of strong growth. Take the first step towards an exciting career and become part of a team that's dedicated to delivering exceptional customer experiences and making a real difference in the world.  We value passion, potential, and a willingness to learn.  

Aside from a supportive and collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one.   

Some of the benefits we’ll offer you include:

  • Hybrid working options
  • Competitive remuneration
  • An immersive onboarding program to set you up for success
  • Opportunities to learn and grow through our Learning & Development programs
  • ‘Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores
  • ‘Bathrooms & More’ program - great discounts on a wide range of our products
  • Volunteer and Community Service Leave
  • Health & Wellbeing Services with 24/7 in app access to medical advice, safety support and mental healthcare for you and your immediate family members.
  • Annual flu vaccinations
  • Medibank Health Insurance - discounts on corporate cover 

 

Ready to apply?

Great! Just click the apply button to build your career with us!

Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role.

GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.  

Please note that we are not accepting applications from agencies for this role.

 

Average salary estimate

$110000 / YEARLY (est.)
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$120000K

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What You Should Know About Senior Marketing Manager, GWA Group

Join us at GWA as a Senior Marketing Manager, where our rich Australian and New Zealand heritage blends seamlessly with innovative marketing strategies. With over a century crafting market-leading products like Caroma, Methven, and Clark, we're on the lookout for someone with a commercial mindset and customer focus to join our energetic team. This exciting position involves leading our merchant marketing efforts and shaping how our exceptional bathroom and kitchen products resonate with key B2B customers. You will report directly to the Head of Customer Marketing Channels and drive significant growth and visibility through strategic marketing activations across merchant accounts. Your leadership will guide the development and execution of annual marketing plans, translating industry insights into actionable strategies. You will partner with various teams to enhance our market approach and create compelling sales tools that support our brand objectives. At GWA, we prioritize creating extraordinary customer experiences, and we're seeking a proactive marketing leader who shares this vision. If you have a proven track record in B2B and B2C marketing, particularly within FMCG or merchant channels, then we want to hear from you. Come be part of our supportive community where every team member contributes to making everyday water experiences remarkable and sustainable. Join us on our journey from good to great, and let’s make a difference together.

Frequently Asked Questions (FAQs) for Senior Marketing Manager Role at GWA Group
What are the main responsibilities of a Senior Marketing Manager at GWA?

As the Senior Marketing Manager at GWA, your primary responsibilities include developing annual marketing activation plans tailored for our merchant partners, managing in-store promotions, and enhancing our go-to-market strategies. You will partner with sales, product, and marketing teams to execute integrated marketing campaigns, ensuring a superior customer experience across all channels.

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What qualifications do I need to apply for the Senior Marketing Manager position at GWA?

To qualify for the Senior Marketing Manager position at GWA, you should have at least 10 years of marketing experience, including 5 years in a senior or leadership role. A Bachelor’s degree in Marketing, Commerce, Business, or a related field is necessary, along with a strong track record in B2B and B2C marketing. Experience in FMCG or merchant channels will be highly regarded.

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How does GWA ensure customer-focused marketing as a Senior Marketing Manager?

At GWA, customer-focused marketing involves understanding our customers deeply, translating insights into actionable strategies, and ensuring that all marketing initiatives enhance the customer experience. As a Senior Marketing Manager, you will act as the voice of the customer and bring to life in-store, digital, and promotional initiatives that align with both sales and brand objectives.

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What types of marketing campaigns will I lead as a Senior Marketing Manager at GWA?

In the role of Senior Marketing Manager at GWA, you will lead a variety of marketing campaigns, including in-store promotions, digital activations, and integrated marketing strategies across B2B channels. These initiatives aim to drive visibility, growth, and conversion of our innovative products, enhancing customer engagement and satisfaction.

Join Rise to see the full answer
Can you describe the work culture at GWA for a Senior Marketing Manager?

GWA fosters a supportive, collaborative culture where teamwork and inclusivity are at the core of our operations. As a Senior Marketing Manager, you'll be part of a community that values each individual's contributions, encourages professional growth through learning opportunities, and celebrates diversity and innovation aligned with our commitment to exceptional customer experiences.

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Common Interview Questions for Senior Marketing Manager
What strategies would you implement to improve marketing activation plans as a Senior Marketing Manager?

In response to this question, discuss your approach to utilizing market research and consumer insights to develop highly targeted marketing activation plans. Emphasize the importance of collaboration across teams, establishing clear objectives, and regularly analyzing campaign performance for continuous improvement.

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How do you prioritize marketing initiatives in a resource-limited environment?

Explain that prioritization begins with aligning marketing initiatives with business goals and customer needs. You could mention utilizing data-driven decision-making to evaluate which initiatives yield the highest return on investment. Flexibility and creativity in resource allocation are essential, along with ongoing communication with stakeholders.

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Can you provide an example of a successful integrated marketing campaign you've managed?

When answering this question, pick a campaign that demonstrates your ability to lead effectively. Highlight your specific contributions, what goals you set, how you collaborated with other teams, the channels used, and the measurable results that showcased the campaign's success.

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What tools and technologies do you find essential for a Senior Marketing Manager?

Describe your familiarity and experience with marketing automation tools, CRM systems like Dynamics 365, analytics software, and any project management tools that help streamline campaign execution and performance tracking. Highlight how these technologies contribute to improved efficiency and data-driven decision-making.

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How do you manage stakeholder communication and expectations?

Discuss strategies you employ, such as regular updates, transparent reporting, and active listening to feedback. Emphasize the importance of setting clear expectations from the outset and ensuring that stakeholders feel involved in the process to foster alignment and trust throughout each project.

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What role does customer feedback play in your marketing strategies?

Explain how customer feedback is integral to shaping marketing strategies. You can mention using surveys, focus groups, or social media listening tools to gather insights, which can inform product developments, marketing messaging, and overall customer experience enhancements.

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Why is collaboration crucial in a marketing team?

In your response, emphasize that collaboration fosters a creative environment where diverse ideas can flourish. It's also vital for aligning marketing strategies with sales and product teams, ensuring that everyone is working towards common objectives and maximizing the impact of marketing campaigns.

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How do you approach budget management for marketing projects?

Discuss your systematic approach to budget management, highlighting the importance of detailed planning, ongoing monitoring of expenses, and adapting strategies based on campaign performance. Stress accountability and your ability to pivot when necessary while ensuring all activities stay within budget.

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How would you evaluate the effectiveness of a marketing campaign?

When asked this, share your experience with setting specific KPIs before launching a campaign, such as conversion rates or ROI. Explain the importance of post-campaign analysis and using both quantitative and qualitative data to assess outcomes and inform future marketing efforts.

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What do you think sets GWA apart in the market, and how would you leverage that as a Senior Marketing Manager?

Highlight your understanding of GWA's unique heritage in the industry, its commitment to sustainability, and focus on delivering exceptional customer experiences. Explain how, as a Senior Marketing Manager, you would integrate these strengths into marketing campaigns to enhance the brand's position and appeal among target customers.

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DATE POSTED
April 17, 2025

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