IT Supervisor of Network Engineering - Digital Technology Services

The IT Supervisor of Network Engineering at Hackensack Meridian Health is responsible for leading a team focused on designing, implementing, supporting, and optimizing network architectures. Key duties include approval of network design, overseeing implementation, mentoring team members, ensuring compliance with SLAs, and maintaining documentation. This role also involves collaborating with IT teams to facilitate project management and drive continuous improvement across the network infrastructure.

To qualify for the IT Supervisor of Network Engineering position at Hackensack Meridian Health, candidates should have a Bachelor's degree or equivalent IT experience, along with a minimum of 8 years in IT, preferably within healthcare settings. Skills in project management, communication, team leadership, and a thorough understanding of network systems are essential. Preferred certifications include CCNA, CCNP, CCIE, and ITIL v4.

The IT Supervisor of Network Engineering plays a critical role in fostering a positive team culture at Hackensack Meridian Health by mentoring team members, providing constructive feedback, and identifying growth opportunities. Through effective communication and collaboration, this role encourages a high-performing work environment where collaboration and support are paramount. This not only aids in professional development but aligns with HMH’s mission to prioritize the well-being of its team members and the community.

Success in the IT Supervisor of Network Engineering role at Hackensack Meridian Health requires strong leadership skills, the ability to manage team dynamics, excellent communication abilities, and a thorough understanding of network infrastructure. Candidates should also possess project management skills, knowledge of emerging technologies, and a strong sense of collaboration across departments. Being self-motivated and equipped to multitask in a fast-paced environment is also essential.

Hackensack Meridian Health is committed to career development for its employees. For the IT Supervisor of Network Engineering, this includes access to training opportunities, participation in industry conferences, and resources for further education. The organization encourages mentorship and provides tools for skill enhancement to help team members stay current with emerging developments in IT and network engineering.

In response, focus on specific examples from your previous roles, detailing your approach to project management, team coordination, and how you ensured alignment with organizational goals. Highlight any successes and lessons learned.

Discuss your methods for prioritizing tasks, such as using task management tools or methodologies like Agile. Provide examples of how you have successfully managed multiple projects simultaneously while keeping team morale high.

Share specific strategies you use for mentorship, such as regular one-on-one check-ins, providing feedback, and creating development plans. Highlight the importance of fostering a collaborative and supportive team culture.

Talk about specific projects you’ve been involved in, the types of networks you’ve designed, and the technologies used. Emphasize your attention to detail and how you ensure designs meet the needs of the organization.

Discuss your methods for continuous learning, whether through online courses, certifications, industry publications, or attending conferences. Emphasize your commitment to staying current to drive success in your role.

Explain the different communication channels you utilize to connect with your team, stakeholders, and other departments. Highlight any experiences where effective communication led to successful project outcomes.

Describe your approach to resolving conflicts, emphasizing empathy, open dialogue, and your role in facilitating a constructive resolution. Provide an example if possible.

Share detailed experiences where you successfully identified and resolved network issues. Discuss the tools you used for troubleshooting and how you approach optimization for better performance.

Discuss your experience in monitoring network performance against SLAs and how you’ve implemented processes for continual improvement to ensure compliance. Use concrete examples to illustrate your achievements.

Convey your passion for healthcare IT, your relevant experience, and how your values align with Hackensack Meridian Health’s mission. Be specific about how your skills and background make you a strong candidate for this role.