Senior Product Owner - Food Delivery Verticle

To qualify for the Senior Product Owner position at ComAve, you should have a minimum of three years of experience in product management, particularly in the hospitality sector. Experience in the restaurant or online retail industry is desirable but not mandatory. Strong communication skills, proficiency with product management tools, and an analytical mindset are also essential.

The work environment at ComAve for a Senior Product Owner is dynamic, collaborative, and focused on innovation. You'll work closely with diverse teams, including marketing, sales, and engineering, fostering a culture of continuous improvement and agile methodologies to enhance our product offerings.

At ComAve, customer needs are at the forefront of product development. As a Senior Product Owner, you will act as the voice of the customer by gathering feedback, understanding their needs, and ensuring that these insights drive product decisions. Regular communication and engagement with customers help us validate and refine our ideas.

Senior Product Owners at ComAve commonly use tools such as JIRA, Confluence, and Mural for effective project management and collaboration. Moreover, they employ Agile methodologies to facilitate iterative development processes, fostering an environment of continuous learning and improvement.

In prioritizing product features, I typically utilize a combination of market research, customer feedback, and alignment with business objectives. Employing Agile methodologies, I ensure that features are iteratively refined, focusing on delivering maximum value to our users.

Certainly! In a previous role, I led the launch of a new feature for a food delivery app that streamlined the ordering process. By conducting market analysis and coordinating closely with the engineering team, we achieved a 30% increase in user satisfaction and highlighted on-time delivery metrics.

When facing conflicting priorities, I start by facilitating a discussion among stakeholders to understand their perspectives. I then use data-driven insights to evaluate which priorities align best with overall business goals, fostering a collaborative approach to reach a consensus.

To measure the success of a product feature, I establish key performance indicators (KPIs) beforehand and track them post-launch. This includes user engagement metrics, customer satisfaction scores, and feedback collection to ensure that it meets both business objectives and customer needs.

Customer feedback is invaluable in my product development process. I actively engage with users through surveys, interviews, and usability testing. This feedback informs the evolution of product features and helps us refine our offerings to better align with customer desires.

I prioritize the product backlog by assessing each item's impact on customer satisfaction, business value, and development effort. I utilize techniques like the MoSCoW method (Must-have, Should-have, Could-have, and Won't-have) to provide clarity and focus for my teams.

To implement Agile principles, I facilitate regular stand-up meetings, retrospective sessions, and sprint planning meetings, fostering a culture of transparency and adaptability. This approach encourages continuous improvement and ensures that everyone is aligned on the product vision.

One major challenge I encountered was the need to pivot a product roadmap due to market changes. By quickly gathering stakeholder input and leveraging agile methodologies to adapt, we successfully shifted our focus and continued to meet user needs without significant delays.

Engaging internal teams starts with clear communication from the outset. I hold regular alignment meetings and create shared documents that define goals and timelines. This helps ensure that marketing, sales, and engineering teams collaborate effectively throughout the development process.

I chose a career as a Product Owner because I am passionate about creating solutions that truly benefit users. The blend of strategic thinking, creativity, and collaboration required in this role allows me to thrive while impacting customer experiences positively.