Product Manager

The primary responsibilities of a Product Manager at Middesk include defining the product strategy and roadmap, understanding customer needs, prioritizing high-value projects, and analyzing key metrics to guide decision-making. You will collaborate with cross-functional teams to ensure that product delivery is aligned with customer requirements and business goals, ultimately driving the next phase of growth for Middesk.

To qualify for the Product Manager position at Middesk, candidates should possess experience in cross-functional leadership, product lifecycle ownership, and a strong background in fintech or financial services. Additionally, familiarity with compliance and fraud-related challenges, as well as experience with data products and APIs, are essential. Strong analytical skills, exceptional communication abilities, and a customer-first mindset are also critical for success in this role.

The work environment for a Product Manager at Middesk is fast-paced and dynamic, filled with opportunities for collaboration within a hybrid model. You will be expected to work two days a week in our New York office, fostering strong team connections while also supporting flexibility through remote work options. Our culture encourages open communication, innovation, and a bias toward action, which contributes to an engaging and effective workplace.

Middesk is focused on nurturing talent and supporting career growth for its Product Managers. By providing access to cross-functional teams and exposure to the entire product lifecycle, employees can enhance their skills significantly. We encourage continuous learning and professional development, empowering Product Managers to take ownership of complex challenges and drive impactful solutions.

Middesk stands out as an employer for Product Managers due to our innovative approach to business identity verification and our commitment to working together as a team. With backing from notable investors and recognition as a leader in the industry, we're dedicated to creating an environment that inspires creativity and impacts the fintech landscape positively. Plus, our focus on collaborative culture and flexibility ensures that everyone can thrive.

When answering this question, provide examples of specific products you've managed through their lifecycle—from ideation to launch and ongoing iteration. Highlight your role in each stage and emphasize how you gathered customer feedback and adjusted strategies based on insights.

Discuss your approach to prioritization by referencing frameworks you have used, such as weighted scoring or the MoSCoW method. Explain how you assess customer needs, business goals, and technical feasibility, and give an example of a time when your prioritization led to a successful product outcome.

In your response, talk about various methods such as user interviews, surveys, and analyzing customer behavior data. Illustrate how this information informs your product decisions and provides a strong foundation for creating value-driven features.

Provide a specific project example that posed significant challenges, detailing the obstacles faced and how you rallied your team to navigate through them. Highlight your problem-solving skills and how the experience contributed to your growth as a Product Manager.

Explain your approach to fostering collaboration, such as regular meetings, shared tools, and transparent communication. Share an example demonstrating how effective collaboration resulted in delivering a successful product or feature.

Discuss a specific scenario where you analyzed data metrics to drive product improvements. Explain what data you observed, how you interpreted it, and what decisions you made as a result to enhance the customer experience.

You should highlight a few key trends in fintech—such as increased emphasis on compliance, the emergence of AI in product offerings, or consumer demand for seamless digital experiences—and discuss how these trends shape your approach as a Product Manager.

Talk about your perspective on critical feedback as an opportunity for growth. Explain how you gather feedback, respond constructively, and implement changes based on the input to enhance the product offering.

Share your process for developing a clear and compelling product vision that aligns with both customer needs and business objectives. Mention how you regularly revisit the vision with your team and stakeholders to ensure consistency.

This is an opportunity to show your enthusiasm for the role. Discuss specific aspects of Middesk's mission, culture, and values that resonate with you personally and how they align with your career goals and values as a Product Manager.