Promotions - Seasonal Assistant

As a Promotions Seasonal Assistant for the Detroit Tigers, your responsibilities will include managing various promotional programs such as the PAWS off-site appearances, entertainment team management, and executing in-game activations. Additionally, you'll coordinate special events like the Chevy Military Salute and theme nights, ensuring that every game day is packed with fan engagement and excitement.

To qualify for the Promotions Seasonal Assistant role with the Detroit Tigers, candidates must have an earned or in-progress bachelor’s degree in Sports Management, Marketing, or Business Administration. While prior experience in sports or live entertainment is preferred, strong communication skills, creativity, and the ability to work well under pressure are also essential for this dynamic role.

The essential skills for the Promotions Seasonal Assistant position at the Detroit Tigers include excellent customer service abilities, strong organizational skills, effective verbal and written communication, and a creative mindset. The ability to make quick decisions in a fast-paced environment is also crucial to thrive in this role.

The schedule for a Promotions Seasonal Assistant with the Detroit Tigers is demanding and includes working all home games, weekends, and holidays throughout the baseball season. Candidates must be prepared for irregular hours, as the job often entails extended duties during special events and themed activities.

While prior experience in sports or live entertainment is preferred for the Promotions Seasonal Assistant role with the Detroit Tigers, it’s not strictly required. Strong candidates will demonstrate a passion for the industry, creativity in managing events, and the skills necessary to engage effectively with fans and stakeholders.

When discussing your event management experience, focus on specific instances where you coordinated events. Illustrate your role, the challenges faced, and the successful outcomes achieved. Mention any skills that helped in the process, such as communication, problem-solving, and teamwork.

Showcase your problem-solving skills and flexibility. Reassure the interviewer by explaining your approach to re-evaluating the situation, communicating promptly with stakeholders, and implementing an alternative plan to ensure the event remains successful despite unexpected changes.

Be prepared with creative and actionable ideas. Consider suggesting fan interaction activities, themed nights, or promotional giveaways that resonate with the local community. Your ideas should reflect your understanding of the Detroit Tigers' brand and audience.

Emphasize your passion for baseball and the Detroit Tigers organization. Discuss how the role aligns with your career goals in sports management and how you wish to contribute to enhancing fan experiences at games.

In your response, reference a specific situation where you provided exceptional customer service. Focus on how your actions made a positive impact on the customer or client, emphasizing communication skills and a proactive approach.

Describe your prioritization strategy, such as using lists, setting deadlines, or assessing urgency. Convey your ability to remain organized under pressure while maintaining flexibility to adapt to changing situations.

Propose various promotional strategies, including leveraging social media, engaging local influencers, creating compelling graphics, and collaborating with community partners to ensure widespread reach and engagement for special events.

Highlight your conflict resolution skills and demonstrate the importance of remaining calm and professional. Discuss how you would listen actively, empathize with the fan's concerns, and work towards a satisfactory resolution.

Do your research prior to the interview and reference specific promotional events or initiatives run by the Detroit Tigers. Discuss how you believe these events resonate with fans and how you could enhance them if given the opportunity.

Explain your approach to event execution, focusing on pre-planning, collaboration with teams, attention to detail, and effective communication throughout the event. Reinforce how you would evaluate the success of the event afterward, gathering feedback for future improvements.