IT Business Analyst

As an IT Business Analyst at Infiterra, your primary responsibilities will revolve around gathering and analyzing business requirements, prioritizing scenarios, and ensuring effective communication between scrum teams. You will document functional and non-functional requirements, user stories, and test cases using tools like Jira and Confluence, while helping to refine product flows throughout the software development lifecycle.

To qualify for the IT Business Analyst role at Infiterra, candidates should possess at least 4 years of experience in business analysis or a related capacity, alongside a solid grasp of Agile methodologies. A Bachelor's or Master's degree in Computer Science, Business Administration, or a related field is also essential, along with familiarity in tools such as Jira, Confluence, and a basic understanding of RESTful APIs.

At Infiterra, we prioritize the continuous growth of our team members. As an IT Business Analyst, you will have the opportunity to develop your skills through dedicated learning and development budgets, participate in cross-functional projects, and even have a pathway to evolve into roles such as a platform expert or Product Owner, ensuring you always have avenues for professional advancement.

IT Business Analysts at Infiterra predominantly use Jira and Confluence to document and manage business requirements, user stories, and test cases. They work in an Agile environment, employing various analysis techniques that go beyond simple documentation and flow diagrams, ensuring alignment with effective software development practices.

Infiterra fosters a friendly and collaborative culture for its IT Business Analysts, encouraging team engagement and innovation. With flexible work arrangements, including remote-first and hybrid options, our workplace culture promotes not just productivity, but also personal well-being and satisfaction.

When answering this question, highlight specific projects where you successfully gathered and documented business requirements. Discuss the techniques you used, your collaboration with stakeholders, and how those requirements led to effective solutions. Providing measurable outcomes will strengthen your response.

In your response, showcase your ability to balance stakeholder needs by discussing your method for determining priority. This might include techniques like MoSCoW (Must have, Should have, Could have, and Won't have) or how you engage stakeholders in the prioritization process to ensure alignment with business goals.

Be prepared to discuss your experience with Agile frameworks such as Scrum or Kanban. Share examples of roles you’ve played within Agile teams, including sprint planning and retrospectives, and how these methodologies have helped improve project outcomes.

Explain your strategy for serving as a bridge between teams, emphasizing your ability to translate technical jargon into accessible language for non-technical team members. Use examples of how this has facilitated smoother collaboration and project delivery.

Share a specific situation where you utilized your analytical skills to identify an area for improvement. Detail the steps you took to analyze the current process, implement change, and the positive outcomes that resulted from your intervention. Focus on metrics or feedback received.

Discuss your process for developing test cases, emphasizing your ability to cover both functional and non-functional aspects. Include the importance of collaboration with engineers and stakeholders to ensure requirements are met and how you validate and document outcomes.

Highlight the importance of user feedback in shaping your analysis. Discuss how you collect, analyze, and apply user feedback to drive business decisions and ensure that developed features truly address user needs.

Illustrate your commitment to keeping your knowledge current by discussing resources like industry publications, webinars, or professional organizations you follow. Mention how this continuous learning enriches your capabilities as an IT Business Analyst.

Share strategies you employ for conflict resolution, such as facilitating open discussions or workshops. Emphasize the importance of active listening and understanding different perspectives to find common ground and effectively move projects forward.

Prepare a detailed example of a user story you crafted, covering the context, the objectives, and how it was received by the development team. Explain the impact it had on the project and the importance of keeping user needs and acceptance criteria clear.