Sr. Systems Engineer - job 10 of 33

As a Sr. Systems Engineer at Visa Technology & Operations LLC, your main responsibilities will include providing Infrastructure Operations and Production Support for container technologies, deploying and managing containerized applications using Docker and Kubernetes, and ensuring security and compliance through monitoring and auditing dashboards. You'll also work closely with various teams to deliver support across all business lines, participate in the Security Remediation process, and adhere to ITIL practices, which encompasses Incident, Change, Problem, and Release Management.

To apply for the Sr. Systems Engineer position at Visa Technology & Operations LLC, candidates typically need a solid understanding of container orchestration platforms, especially Kubernetes and Docker. Relevant experience in Infrastructure Operations, system security, and cloud technologies is highly advantageous. Additionally, familiarity with ITIL best practices and the ability to communicate technical concepts to various teams will make you a strong candidate for this role.

Yes, the Sr. Systems Engineer role at Visa Technology & Operations LLC includes an on-call component. This means you will be expected to provide support for the infrastructure and systems outside regular working hours as needed, ensuring that our operations run smoothly around the clock.

The workplace culture at Visa Technology & Operations LLC fosters collaboration, innovation, and continuous improvement. As a Sr. Systems Engineer, you'll be encouraged to share your ideas and technical expertise with your colleagues and participate in the development of standardized operating procedures. The company values effective communication, and teamwork is essential to support the diverse needs of Visa's business lines.

For the Sr. Systems Engineer role at Visa Technology & Operations LLC, candidates should have proficiency in container orchestration technologies like Kubernetes and Docker, along with strong knowledge of infrastructure operations and support practices. Skills in performance monitoring, auditing, security measures, and cloud services, as well as experience with ITIL practices, are highly desirable to succeed in this position.

When answering this question, highlight specific projects where you have deployed, configured, or managed containerized applications using Docker and Kubernetes. Discuss the challenges you faced, how you overcame them, and any best practices you implemented. This shows your hands-on experience and ability to handle real-world scenarios.

To effectively answer this question, discuss the various security measures you have implemented in a Kubernetes environment, such as enabling Role-Based Access Control (RBAC), implementing network policies, and utilizing monitoring tools for vulnerability assessments. Mention how these practices help to maintain compliance and safeguard data.

When discussing your approach to on-call duties, emphasize your organizational and prioritization skills. Explain how you prepare for incidents, communicate with your team during high-pressure situations, and ensure that issues are documented correctly for future reference. This demonstrates your capability to manage incidents effectively.

In your response, provide a specific example of a project where you collaborated with different teams, such as Engineering and Delivery. Discuss how you communicated effectively, managed expectations, and resolved conflicts, showcasing your teamwork and interpersonal skills essential for the Sr. Systems Engineer role.

Talk about your experience with application performance monitoring, resource allocation, and scaling strategies. Provide examples of how you have tuned applications for better performance, reduced resource usage, or improved response times, which illustrates your expertise in maintaining efficient operations.

Discuss your commitment to continuous improvement by providing examples of how you've refined processes, implemented automation, or standardized practices that lead to increased efficiency and reduced downtime. This shows potential employers your proactive mindset towards enhancing infrastructure operations.

Be specific about the monitoring and auditing tools you've worked with, such as Prometheus, Grafana, or ELK stack. Discuss how you've used these tools to ensure compliance, maintain performance, or respond to incidents effectively, showcasing your practical knowledge in managing technology stacks.

Here, you should explain your understanding of ITIL practices and why they are critical for effective IT service management. Discuss your experience in applying these practices, such as incident, change, problem, and release management, to ensure smooth operations and high-quality service delivery.

To answer, share the resources you use to keep your knowledge current, such as industry publications, conferences, webinars, or online courses. Emphasize your dedication to professional development and how staying informed helps you apply the latest technologies and methodologies at work.

To effectively respond, relate your skills, experiences, and career goals to the role at Visa Technology & Operations LLC. Discuss how this opportunity aligns with your interests in infrastructure technology and your desire to work in a company known for innovation and excellence in the digital payment industry.