Channels Manager (Remote)

As a Channels Manager at our company, you’ll focus on developing and managing dealer strategies, optimizing dealer performance through KPIs, identifying new channel opportunities, and providing essential training to our dealers and channel partners. You'll also monitor market trends and competition while collaborating with multiple teams to drive overall revenue growth.

To be considered for the Channels Manager position at our company, you should have at least 5 years of experience in industry sales, dealer management, or channel development. A strong understanding of engines and aftermarket services is essential, along with a bachelor’s degree in business, engineering, or a related field—or equivalent work experience.

The Channels Manager plays a crucial role in driving revenue growth by leading dealer-based sales efforts, developing a high-performing dealer network, and ensuring that performance metrics align with overall company objectives. By identifying new channels and optimizing existing ones, the Channels Manager helps expand market coverage and widen the revenue base.

In the role of Channels Manager, you will be expected to track key performance indicators such as sales growth through channel partnerships, performance optimization of partners, market coverage expansion, and overall customer satisfaction. These metrics are vital to gauging the effectiveness of strategies and identifying areas for improvement.

As a Channels Manager at our company, you can enjoy a competitive benefits package that includes medical, dental, and vision insurance, a 401K plan with up to 7% company matching, generous paid time off, parental leave, and tuition reimbursement. Additional perks like life insurance, legal assistance, and pet insurance further enhance the value of your role.

To manage a diverse dealer network effectively, I focus on establishing strong communication channels, conducting regular performance evaluations, and providing tailored training. This ensures that each dealer meets performance expectations while remaining aligned with the company’s overarching goals.

Absolutely! In my previous role, I initiated a partnership with a key regional distributor that resulted in a 30% increase in sales over the first year. By understanding their strengths and aligning incentives, we were able to create a mutually beneficial relationship that proved crucial for both parties.

I leverage data-driven insights to establish clear performance metrics and KPIs for dealers. Regular monitoring and feedback sessions help identify performance gaps, allowing me to implement improvement strategies tailored to each dealer's unique context.

To tackle competition, I continuously analyze market trends and competitor strategies. By staying informed, I can adjust our channel approach to better position our offerings and capitalize on gaps left by competitors.

KPIs are essential as they provide measurable objectives that I can track against performance. They guide my decision-making, allowing me to recognize successes and areas for enhancement while ensuring that the entire team works towards shared goals.

My approach to training involves assessing the existing knowledge base of dealers and tailoring the content to fill gaps. Using a mix of hands-on workshops, online resources, and ongoing support ensures that dealers are equipped to excel.

I prioritize new channel opportunities by assessing their alignment with business growth targets, potential market penetration, and the level of resources required. A thorough analysis helps me focus on the most promising partnerships.

One of the biggest challenges was aligning different dealer goals with the company’s objectives. I overcame this by fostering open dialogue and shared success metrics, promoting collaboration that allowed us to navigate discrepancies.

Fostering collaboration involves holding regular cross-functional meetings to ensure alignment on goals and strategies. Encouraging open communication and involving team members from different departments in decision-making processes helps maintain a unified vision.

When negotiating dealer agreements, I focus on creating win-win situations by clearly outlining expectations, pricing structures, and performance incentives that are mutually beneficial. Building trust through transparent discussions lays the groundwork for long-term partnerships.