Associate Account Executive - Sales

Overview

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There’s nothing ordinary about a typical day here, take a look for yourself: https://share.vidyard.com/watch/VfMVtWsvT1pn4T6nvUZxn1.

We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The Associate Account Executive - Sales (AAE-S) is responsible for making scheduled marketing sales calls to new and existing clients within their assigned territory. This role maintains account histories and completes marketing assignments. The AAE-S enters client data and updates the database with job postings. The AAE-S maintains relationships with clients within their respective territory to solicit feedback, provide support, solve issues, and gain additional business/job orders.

Sales - 80%

• Sources, generates, and prospects sales leads by making telephone calls to clients by contacting clients via telephone calls, e-mails, text messages and third-party site messaging
• Contacts client facility leaders including but not limited to c-suite executives, medical directors and department heads to qualify them, sell our services, and inquire about needs for locum tenens coverage
• Reviews external job boards to prospect new business opportunities
• Qualifies the viability of client opportunities
• Updates and verifies pertinent information such as client contact name, job titles, contact information, staffing levels, and personnel needs for specialty departments in the company database information
• Enters open orders for respective clients
• Ensures the integrity and accuracy of information entered in the company database
• Conducts “two bite” check-ins with clients to ensure orders have been filled to their satisfaction
• Manages daily schedule of calls, meetings, and follow ups
• Achieves/exceeds daily and monthly activity goals and metrics as set by their manager; exceeds KPI production metrics measured by all communication activity
• Keeps management informed of area activities, significant issues, and changes in volume

Account Management - 20%

• Identifies potential future needs with existing clients by building and maintaining business relationships
• Ensures client needs are satisfied and that they are informed of new products and price changes
• Resolves client requests, complaints, and issues
• Follows up with clients routinely to ensure there are no additional challenges

SECONDARY FUNCTIONS (IF APPLICABLE)

• May send appropriate targeted marketing materials to clients as needed
• May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• Communicates with external clients

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

• High School Diploma or equivalent required; Bachelor’s degree preferred
• Internal candidates: Successful completion of internal Account Representative training
• External candidates: 1+ year(s) of sales or recruiting experience preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to adhere to and exhibit the Company Values at all times
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Working knowledge of Salesforce or relative CRM systems
• Ability to effectively manage multiple competing priorities in a fast-paced sales environment
• Strong attention to detail
• Strong customer service mindset
• Strong organizational and time management skills
• Ability to work independently
• Strong communication skills - both oral and written
• Solid critical thinking and creative problem-solving skills
• Ability to negotiate and influence
• Ability to research leads and potential business opportunities
• Ability to work with sensitive information and maintain confidentiality

KEY COMPETENCIES REQUIRED

• Ensures Accountability
• Persuades
• Action Oriented
• Being Resilient
• Manages Ambiguity
• Resourcefulness
• Manages Complexity
• Drives Results
• Interpersonal Savvy
• Demonstrates Self-Awareness
• Nimble Learning
• Instills Trust

PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

• Typical office environment - sedentary with typing, writing, reading requirements
• May be able to sit or stand
• Speaking, reading, writing, ability to use a telephone and computer
• Ability to exert up to 10 lbs. of force occasionally
• Ability to interpret various instructions
• Ability to deal with a variety of variables under only limited standardization

What is in it for you

Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid maternity and paternity leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Tuition reimbursement for continuing education.
An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

EEO Statement

LocumTenens.com is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.