Head of Product Design

As the Head of Product Design at Juro, your key responsibilities will include overseeing a talented design team, shaping the product design strategy, and driving innovative design solutions. You will collaborate closely with the Product and Engineering teams to tackle core UX challenges and enhance our design system. Your hands-on approach will be essential in creating AI-powered customer experiences that align with our mission.

To qualify for the Head of Product Design position at Juro, candidates should ideally have prior experience in a SaaS environment, preferably at a startup. Important qualifications include a history of managing design teams, experience in evolving design systems, and familiarity with user research. Proficiency in Figma, a collaborative mindset, and a willingness to get involved in complex design problems are crucial for success in this role.

At Juro, we believe in nurturing talent and promoting professional growth. As the Head of Product Design, you will have the opportunity to coach your team, inspire creativity, and foster a culture of innovation. Additionally, our diverse and inclusive environment ensures that everyone feels they belong, and we support continuous learning to help our employees grow their skills and advance their careers.

The work culture at Juro is centered around collaboration, innovation, and inclusivity. We have a choice-first work approach, allowing flexibility to work from our office hub or remotely. Our team prioritizes clear communication, passionate teamwork, and embraces diverse perspectives to address challenges. As the Head of Product Design, you will play a key role in shaping this enriched culture while empowering your team.

The Head of Product Design at Juro will face various design challenges, especially in tackling complex UX issues and refining the design system. You will also explore how AI can transform user experiences and ensure that our products meet the evolving needs of our customers. Collaborating with cross-functional teams will be essential for identifying opportunities and driving design excellence.

When answering this question, focus on specific experiences where you managed a design team, emphasizing your leadership style and how you supported team members’ professional growth. Share examples of projects that showcased your ability to lead creatively and collaboratively.

In your response, explain your philosophy on design systems and how they promote consistency and scale. Discuss the process you’ve used in the past, including collaboration with stakeholders and how user feedback influenced the evolution of the design system.

Discuss how you integrate user research into your design processes. Share techniques, such as usability testing or studying user analytics, to illustrate how these methodologies have led to successful design decisions that enhance the user experience.

Here, highlight examples of how you’ve utilized AI in your design projects. Discuss any tools or methodologies that you've integrated into your design process and how they helped you improve user experiences and processes.

Share a specific example that demonstrates your problem-solving skills. Detail the challenge, your design process, and the solution you implemented, emphasizing how it benefited the product and the users.

To answer this question, describe your communication strategies and practices that promote teamwork, such as regular meetings or collaborative workshops. Provide examples of successful projects where cross-functional collaboration led to positive results.

Discuss your techniques for fostering an open feedback culture. Highlight how you guide your team through critiques, ensuring that feedback is constructive and contributes to their growth while improving the overall design quality.

You may want to outline specific research methodologies you have found effective, such as interviews, surveys, or A/B testing. Discuss how you analyze findings and apply them to inform design decisions that lead to superior user experiences.

Be honest and reflective about your leadership style. Discuss your emphasis on communication, vision, and support for your team's autonomy. Share examples of how this leadership style has positively influenced team performance and product outcomes.

Make sure to connect your passion for design and your alignment with Juro’s mission of making legal contracts frictionless. Share how your values resonate with the company's culture and how you believe your skills can contribute to Juro's success in the legal tech space.