Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Shift Supervisor image - Rise Careers
Job details

Shift Supervisor - job 1 of 2

Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Shift Supervisor will partner with the Dispensary Manager to lead the team. This role should lead by example by being the ultimate illustration of service, dedication, pace, and energy. The Shift Supervisor will also be primarily responsible for receiving deliveries, inputting inventory data, restocking product on the floor, and ensuring that all product remains in FIFO order. The Shift Supervisor should mentor, motivate, elevate, and inspire the team by keeping a positive and can-do attitude at all times.


WHAT YOU WILL DO
  • Follow and uphold established policies for sales and customer service to ensure customer satisfaction
  • Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge and strive to train and share that knowledge with other members of the team
  • Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Store Manager
  • Assist Patient Care Specialists in the consultation of patients to ensure that the employee is empowered and informed on the right product choices by being knowledgeable about how different methods of cannabis consumption affect our patients differently
  • Receive new deliveries in Inventory Room and ensure all manifests are accurate and compliant to map deliveries in MJ Freeway. Report any delivery discrepencies immediately to G/P & Inventory Manager to rectify.
  • Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift:
  • Correct cash handling and discount application
  • Verification of proper paperwork, documentation, and ID for patients
  • Security measures and safety compliance
  • Maintenance of an organized and clean store
  • Support of open communication with the management team and other coworkers
  • Reporting of team member issues or patient situations
  • End of day daily update e-mails
  • Opening and closing duties
  • Work with the Management team to ensure retail store operations run smoothly, accurately, and in compliance with the applicable rules and regulations, including:
  • Lead in the onboarding and training of new Patient Care Specialists in partnership with the Store Manager
  • Able to complete all MOD cash and inventory functions for closing procedures
  • Follow all Safety & Security procedures for opening and closing


WHAT WE ARE LOOKING FOR
  • High School diploma or General Education Development (GED) required
  • Associate or Bachelor’s degree in any field preferred
  • Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
  • Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience
  • Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
  • High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
  • Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling


PHYSICAL REQUIREMENTS
  • Constantly perform desk-based computer tasks
  • Frequently sitting and standing
  • Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
  • Occasionally Twist/bend/stoop/squat, kneel/crawl
  • Must be able to work a flexible schedule to include weekends and holidays
  • Complete any needed assistance including oversight and coverage outside of
  • the assigned region as required
  • An environment with moderate to loud noise level


WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI

We offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).

 

BONUS DUTIES YOU SHOULD UNDERSTAND

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Shift Supervisor, Jushi

Are you ready to jump into a rewarding role that not only offers competitive pay but also allows you to make a positive impact in people's lives? At Jushi Holdings Inc., we're on a mission to shape the future of the cannabis industry right here in Cincinnati, OH! As a Shift Supervisor, you'll partner closely with the Dispensary Manager to lead our enthusiastic team with passion and dedication. This position will have you wearing several hats, from receiving deliveries and managing inventory using FIFO principles to mentoring and motivating team members to reach their full potential. Your day-to-day will involve staying informed about product knowledge, assisting our Patient Care Specialists, and ensuring a smooth operation within our store. You'll be known for your ability to keep a positive attitude and communicate openly with both colleagues and management. We’re looking for someone with a strong background in customer service and retail, preferably with a degree in a related field. If you're a detail-oriented individual who thrives in a fast-paced environment and is looking to grow in a booming industry, this role at Jushi Holdings Inc. could be your perfect fit!

Frequently Asked Questions (FAQs) for Shift Supervisor Role at Jushi
What are the responsibilities of a Shift Supervisor at Jushi Holdings Inc.?

As a Shift Supervisor at Jushi Holdings Inc., you will be responsible for leading a dedicated team by maintaining high standards of service and dedication. Key duties include receiving and managing inventory, mentoring staff, ensuring compliance with company policies, and assisting in customer relations. You'll work closely with the Dispensary Manager to ensure operations run smoothly while fostering a positive work environment.

Join Rise to see the full answer
What qualifications do I need to apply for the Shift Supervisor position at Jushi Holdings Inc.?

To apply for the Shift Supervisor position at Jushi Holdings Inc., you should have at least a high school diploma or GED, with preference given to candidates who have an Associate or Bachelor's degree. Relevant experience in dispensary, retail, or customer service is crucial, along with excellent computer skills and a good grasp of cash handling.

Join Rise to see the full answer
How does Jushi Holdings Inc. ensure employee development for Shift Supervisors?

Jushi Holdings Inc. prioritizes employee development by facilitating ongoing training and mentorship programs for Shift Supervisors. You'll play a vital role in onboarding new Patient Care Specialists while also gaining access to various resources aimed at enhancing your skills in management, customer relations, and product knowledge.

Join Rise to see the full answer
What can I expect from the work environment as a Shift Supervisor at Jushi Holdings Inc.?

As a Shift Supervisor at Jushi Holdings Inc., you'll find yourself in a vibrant and fast-paced environment where teamwork is valued. The role may require adaptability to a moderate to loud noise level, and you'll need to be comfortable working a flexible schedule, including weekends and holidays. Your contributions will help shape a positive atmosphere for both employees and customers.

Join Rise to see the full answer
What benefits does Jushi Holdings Inc. offer to Shift Supervisors?

Jushi Holdings Inc. offers a comprehensive benefits package for Shift Supervisors, including options for medical, dental, and vision coverage, life insurance, and short- and long-term disability. Additionally, you will enjoy paid time off, holidays, and a 401(k) plan, showing our commitment to the well-being of our employees.

Join Rise to see the full answer
Common Interview Questions for Shift Supervisor
How do you handle difficult customer situations as a Shift Supervisor?

When faced with a difficult customer situation, I remain calm and listen actively to understand their concerns. I believe in empathizing with their experience while offering solutions that align with company policies to resolve the issue effectively.

Join Rise to see the full answer
What strategies do you use to motivate your team?

I motivate my team by setting clear expectations and recognizing their achievements. I encourage open communication and foster a supportive environment, allowing team members to voice their ideas and participate in decision-making processes.

Join Rise to see the full answer
Can you describe a time when you successfully trained a new team member?

In a previous role, I implemented a structured training program for a new team member, combining hands-on demonstrations with ongoing support. I followed up regularly to provide feedback, ensuring they felt confident in their new duties.

Join Rise to see the full answer
What do you consider the most challenging aspect of being a Shift Supervisor?

The most challenging aspect is balancing multiple responsibilities while ensuring the team maintains high service levels. Prioritizing tasks effectively and remaining adaptable to any unexpected situations that arise is key to overcoming this challenge.

Join Rise to see the full answer
How do you stay informed about new products and industry trends?

I stay informed by regularly engaging with industry publications, attending webinars, and participating in local industry events. I'm passionate about sharing this knowledge with my team to enhance our overall service and customer experience.

Join Rise to see the full answer
What measures do you take to ensure store compliance with safety protocols?

To ensure compliance with safety protocols, I conduct regular safety checks, reinforce training on proper procedures, and promote a culture of safety first among team members. I also communicate any changes in protocols immediately.

Join Rise to see the full answer
How would you deal with a team member who isn't performing well?

I would first have a one-on-one conversation with the team member to identify any obstacles they might be facing. From there, I would provide support, set achievable goals, and regularly check in to keep them motivated and on track.

Join Rise to see the full answer
What do you think makes a successful Shift Supervisor?

A successful Shift Supervisor combines excellent interpersonal skills with a strong sense of responsibility. Being approachable, organized, and able to lead by example is essential, alongside a commitment to ongoing learning and improvement.

Join Rise to see the full answer
Why is customer service important in a dispensary setting?

Customer service is crucial in a dispensary setting because it helps build trust and rapport with patients. Knowledgeable and attentive service ensures that customers feel valued and empowered to make informed decisions about their cannabis products.

Join Rise to see the full answer
How do you handle conflicts among team members?

I address conflicts by encouraging open dialogue between the team members involved. I aim to facilitate a constructive discussion where they can express their perspectives and work together toward a resolution that strengthens team cohesion.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Jushi Hybrid Tyngsborough, MA
Posted 7 days ago

Jushi Holdings Inc. is looking for an Assistant Store Manager to oversee retail operations and foster a positive workplace culture.

Photo of the Rise User
Jushi Hybrid Lakeville, MA
Posted 7 days ago

Join Jushi Holdings Inc., a pioneer in the cannabis sector, as a Laboratory Technician focused on quality control testing and compliance.

Piedmont Macon Medical Center Hybrid US, Bibb County, GA; Georgia, Macon, GA
Posted 1 hour ago

Join a dedicated team in Macon, GA as a Radiologic Tech, where you'll operate imaging equipment and care for diverse patients.

Join Fresenius Medical Care as an Inpatient RN to provide vital support in managing and coordinating care for dialysis patients.

Photo of the Rise User
HCA HealthONE Swedish Hybrid US, Arapahoe County, CO; Colorado, Englewood, CO
Posted 11 days ago

Be part of HCA HealthONE Swedish as a Clinical Nurse Coordinator, ensuring excellence in patient care and coordination within the nursing team.

UAMS is seeking dedicated Patient Care Technicians to join our collaborative healthcare teams in Northwest Arkansas.

Photo of the Rise User
Posted 9 days ago

Join Glass Lewis as a Customer Service Representative, where you'll play a key role in enhancing client experiences with our innovative governance solutions.

Photo of the Rise User
Domino's Hybrid 4855 General Meyer Avenue, New Orleans, LA
Posted 14 days ago

Harmony Pizza seeks dedicated delivery drivers to provide exceptional service and contribute to our community-driven mission.

Photo of the Rise User
Posted 14 days ago

Join AdvisaCare as a Certified Nursing Assistant and provide compassionate care to Home Health clients in Traverse City and surrounding areas.

Photo of the Rise User
Posted 3 days ago

Exciting opportunity for an Acute Care Nurse Practitioner or Physician Assistant to provide team-oriented care at AHWFB’s prestigious Cardiology Team in North Carolina.

Jushi Holdings is a holding company that makes cannabis and hemp products through its subsidiaries. Jushi Holdings was founded in 2007 and is headquartered in Boca Raton, Florida.

64 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 16, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
16 people applied to Service Desk Analyst I at Core BTS
Photo of the Rise User
Someone from OH, Mason just viewed Programmer Analyst at VEGA Americas
Photo of the Rise User
Someone from OH, Cincinnati just viewed Quality Assurance Specialist at Tala
Photo of the Rise User
Someone from OH, Canton just viewed Cart pusher Courtesy Clerk at Meijer
Photo of the Rise User
Someone from OH, Columbus just viewed Warehouse Associate- Columbus, OH at MAERSK
Photo of the Rise User
Someone from OH, Cincinnati just viewed Consumer Insights Research Executive (Mid-level) at NielsenIQ
Photo of the Rise User
Someone from OH, North Royalton just viewed Staff Forward Deployed Engineer at Ridgeline
Photo of the Rise User
Someone from OH, North Royalton just viewed Software Engineer (L2) at Twilio
Photo of the Rise User
Someone from OH, Columbus just viewed Field Service Associate- Greeting Card Sales at Harper Group
Photo of the Rise User
Someone from OH, Hamilton just viewed Material Handler - 2nd shift at Cardinal Health
Photo of the Rise User
Someone from OH, Alliance just viewed Director - Music Publishing Licensing at SoundCloud
Photo of the Rise User
Someone from OH, Cincinnati just viewed M365 Technical Advisor at Upwork
Photo of the Rise User
Someone from OH, Cincinnati just viewed Sr. Client Care Support at Visa
Photo of the Rise User
Someone from OH, Cincinnati just viewed Level 1 Support Technician at Pico
Photo of the Rise User
Someone from OH, Steubenville just viewed Digital Marketing Content Intern at Sanction Scanner
Photo of the Rise User
Someone from OH, Cleveland just viewed Data Labeling Associate - 6 Month Contract at Citylitics
Photo of the Rise User
Someone from OH, Dublin just viewed Trainee Database Engineer - IN ( Oracle ) at Rackspace
C
Someone from OH, Lorain just viewed RN Ambulatory - Dermatology at CCF
Photo of the Rise User
Someone from OH, New Albany just viewed Jr Data Scientist (Hybrid) at NielsenIQ
Photo of the Rise User
Someone from OH, Lewis Center just viewed Banking Sector | PL/SQL Developer (Hybrid) at Devoteam
Photo of the Rise User
Someone from OH, Loveland just viewed Director, Change Management at Visa