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Program Director - Transformation Delivery

Company Description

KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities.

  • Are you passionate about leading business and digital transformation programs and driving real change across the Australian mid-market?
  • Do you have previous experience in managing complex technology enabled programs of work?
  • Are you interested in joining a firm that values its people, solves its clients’ most complex problems, and provides the opportunity for real career progression?

We are currently seeking to hire an experienced Program Director who will join our Mid-Market Advisory team in Melbourne. 

Only applicants with experience in business and digital program directorship or management will be considered. 

Job Description

The Opportunity

As the Program Director you will be responsible for planning, managing and leading large-scale business and digital transformation programs. You will set the purpose and direction of the program and will support various workstream leads, project managers and system integrators in the execution of their respective plans, roles and responsibilities. Working closely with the KPMG and client teams you will be responsible for establishing the program management structures during mobilisation and managing programs to agreed delivery obligations of schedule, budget, scope, quality and risk. You will safeguard the linkages between the delivery of the program and the outcomes it will deliver. Under the direction of a Partner, you will be responsible for:

  • Developing the Program Management Plan outlining the key constructs and approaches for program management;
  • Establishing and managing program governance structures, forums and reporting lines;
  • Developing the integrated master schedule and developing the program resource plan. Managing the overall program schedule and resource plans and monitoring project level progress, resource plan and schedules;
  • Driving financial management and budget tracking;
  • Managing the delivery work of system integrators to agreed delivery obligations;
  • Providing strategic support to workstream leads and project managers in the management of their projects and the interdependencies between projects;
  • Leading the management of complex risks and issues, especially those that include interdependencies across projects;
  • Supporting change management and leadership engagement, ensuring connection across the program and broader organisation;
  • Acting as a key point of contact and reporting to the client Executive Leadership Team and acts as the point of escalation for projects to the wider program
  • Providing guidance and support to team members under your direction to support their professional development;

Your Experience

This role will call for highly developed program leadership and client facing consulting skills, a strong focus on delivering high quality outcomes and a solid understanding of program management disciplines and frameworks. To be considered for this opportunity, your qualifications, skills and demonstrable experience could include:

  • Proven experience implementing TechnologyOne is desirable
  • A proven track record in digital and business transformation program management and or directorship;
  • Strong leadership and problem-solving skills;
  • A passion for working with mid-market clients and experience working across a range of industries including but not limited to; Local Government, Higher Education and Energy and Utilities;
  • Experience managing the implementation of proven technology solutions in the mid-market.
  • Experience in coaching and mentoring;  
  • Strong stakeholder management capabilities;
  • Advanced written and verbal communication and presentation skills.

Qualifications

Experience and accreditation in program management frameworks and methodologies.

Additional Information

KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth. 

Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.

At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Attraction Support Team.

At KPMG every career is different, and we look forward to seeing how you grow with us.

Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Program Director - Transformation Delivery , KPMG Australia

At KPMG, we are searching for a passionate and experienced Program Director - Transformation Delivery to join our Mid-Market Advisory team in Melbourne. This is an exciting opportunity for someone who thrives on leading business and digital transformation programs while making a real impact across the Australian mid-market. If you have a strong background in managing complex technology-enabled programs, you’ll find our dynamic environment invigorating. As a Program Director, you'll be responsible for steering large-scale transformation programs, ensuring projects meet their objectives in terms of schedule, budget, and quality. You'll set the program's direction, work with talented project managers and system integrators, and oversee various workstreams to keep everything on track. Your insights and strategic guidance will be essential in navigating risks and issues, while fostering strong relationships with stakeholders and clients alike. At KPMG, we believe in nurturing talent, so your role also includes coaching and mentoring team members to help them flourish in their professional development. If you’re excited about working with diverse clients and industries such as Local Government, Higher Education, and Energy and Utilities, and if you’re ready to embrace new ways of working with a firm that prioritizes flexibility and work-life balance, this could be the perfect role for you. Come and be a part of a collaborative team that values your unique contribution, as well as provides a platform for real career progression. Let’s work together to empower change and inspire confidence for our clients, our communities, and each other!

Frequently Asked Questions (FAQs) for Program Director - Transformation Delivery Role at KPMG Australia
What are the responsibilities of a Program Director - Transformation Delivery at KPMG?

As a Program Director - Transformation Delivery at KPMG, you will oversee the planning, management, and leadership of large-scale business and digital transformation programs. Your role will involve setting the program's purpose and direction, managing governance structures, developing schedules and resource plans, and driving financial management. You will also support workstream leads and project managers, ensuring all projects align with the overall strategic objectives of our clients.

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What qualifications are required for the Program Director - Transformation Delivery position at KPMG?

To qualify for the Program Director - Transformation Delivery position at KPMG, candidates should have a proven track record in digital and business transformation program management, excellent leadership skills, and experience in consulting. Familiarity with program management frameworks and a strong understanding of technology solutions in the mid-market are also essential. Accreditation in relevant methodologies will enhance your candidacy.

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How does KPMG support career growth for Program Directors?

KPMG is dedicated to the professional development of its employees, particularly program directors. You will have access to various learning opportunities, mentoring from experienced leaders, and a collaborative work environment that encourages innovative thinking. Additionally, KPMG provides support for career progression through flexible work options and various initiatives designed to enhance your skills and experience in the field.

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What industries does the Program Director work within at KPMG?

As a Program Director - Transformation Delivery at KPMG, you will work across various industries, including Local Government, Higher Education, and Energy and Utilities. Your diverse experience in these sectors will enhance your ability to drive change and deliver strategic solutions that benefit mid-market clients and contribute to their growth.

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What type of leadership skills are important for the Program Director role at KPMG?

Leadership skills crucial for the Program Director - Transformation Delivery role at KPMG include effective communication, problem-solving, and stakeholder management. You should be adept at guiding team members, managing complex issues, and steering collaboration among different project teams, ensuring that everyone is aligned with the program's goals and objectives.

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Common Interview Questions for Program Director - Transformation Delivery
Can you describe your experience with managing large-scale transformation programs?

When answering this question, emphasize your experience in overseeing significant projects, detailing the specific methodologies you employed. Discuss challenges you faced and how you overcame them, showcasing your leadership skills and ability to drive successful outcomes in transformation initiatives.

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How do you prioritize tasks and manage resources in a program management role?

To effectively answer this question, share your approach to task prioritization and resource management. Discuss tools or frameworks you use to create schedules, allocate resources, and monitor progress, illustrating how you ensure alignment with program objectives while adapting to emerging needs and risks.

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What strategies do you use to manage stakeholder expectations?

In your response, highlight the importance of open communication and regular updates in managing stakeholder expectations. Share specific examples of how you have successfully engaged stakeholders in past projects, addressing their concerns, and ensuring their vision aligns with project goals.

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Describe your approach to risk management in transformation projects.

Discuss your systematic approach to identifying, assessing, and mitigating risks in transformation projects. Provide examples of risk management strategies that you have implemented in the past and explain how they contributed to the overall success of the program.

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How do you ensure project teams stay aligned and engaged throughout the transformation process?

To answer this question, emphasize the importance of fostering collaboration and communication within project teams. Discuss techniques you employ, such as regular check-ins, team-building activities, or project management tools, to keep team members motivated and aligned with program objectives.

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What is your experience with change management in digital transformation projects?

In your response, detail your understanding of change management principles and how you have applied them in past projects. Share your experience with leading change initiatives, ensuring team members and stakeholders adapt to new processes and systems effectively.

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How do you, as a program director, measure the success of transformation projects?

Discuss the key performance indicators (KPIs) and methodologies you use to evaluate project success. Share examples of successful program outcomes and how you leveraged these metrics to drive continuous improvement within the organization.

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Can you give an example of a complex challenge you faced as a Program Director and how you resolved it?

When answering this question, provide a specific example of a challenge you encountered in a previous program. Explain the steps you took to analyze the situation, devise a solution, and implement changes effectively, showcasing your problem-solving and critical-thinking skills.

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What tools or technologies do you find most effective for program management?

Share your familiarity with program management tools and technologies that aid in planning, tracking, and reporting. Discuss how you've used particular software to enhance project visibility or improve team collaboration while also highlighting how these tools enable you to meet project deadlines.

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How do you support and mentor your team members in their professional development?

Focus on your coaching philosophy, discussing how you identify development needs, provide constructive feedback, and create opportunities for team members to grow. Share examples of how you've successfully helped individuals advance their skills and achieve their career goals within the program management landscape.

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DATE POSTED
April 10, 2025

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