Job details

Project Support

We are currently hiring a Project Support in our Program Management Services Division, based out of our client's office in Orange, CT.

The Program Management Services Division at LaBella provides comprehensive management services for complex projects and multi-year capital programs. Project teams are established to provide a customized mix of business consulting, project management, financial control and monitoring, administrative, and technical support services.

In your role as Project Support, your primary focus will be to bolster the contract management department, particularly in the realm of framework agreements. Your proactive approach and innovative contributions are vital to streamlining our processes, thereby enhancing our department’s performance. You will be entrusted with the meticulous collection, management, and reporting of all project-related documentation, including contracts, budgets, schedules, and meeting minutes.

Salary Range: $60,000- $100,000

The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

Responsibilities

Perform a wide range of analyst assignments and resolving recurring problems independently without close supervision.
Ability to anticipate upcoming responsibilities or needs and use initiative appropriately.
Perform and document basic data analysis functions. Perform other duties as required.
Gain knowledge of policies and procedures related to the new service process.
Act as a liaison between the Customer, Contractors and Electricians and the Service Centers and Customer Contact Center to enhance communication and coordination for required services.
Interacts with internal and external customers including, but not limited to, contractors, electricians, customers, etc. regarding all aspects of the new service process, this Project Support resource is responsible for monitoring the Customer Service Guarantee.
Develop a working relationship with Energy Service Specialist, Customer Service Advisor Meter Department and Line Supervisor to resolve service-related issues.
Strive to deliver the level of customer service that our contractors, electricians and all other customers expect and deserve.
Participates in emergency storm restoration efforts.
Works to enhance the communication of policies and procedures to our contractors.
Learn SAP WMS Management System.

3 years of related experience in a customer service, customer focused construction or technical setting
Lesser experience in combination with related Associates or Bachelor’s degree will be considered
Effective written and verbal communicator
Attention to Detail
Able to Multi-Task
Self-Motivated
Ability to process data

Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below.

Flexible Work Schedule
Health/Dental Insurance
401k Plan with Employer Match
Short & Long Term Disability
Profit Sharing
Paid Time Off
Leadership Development Program
Fitness Reimbursement
Tuition Reimbursement
Referral Bonus Program
Wellness Program
Team Building Events
Community Service Events

Average salary estimate

$80000 / YEARLY (est.)

min

max

$60000K

$100000K

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What You Should Know About Project Support, LaBella Associates

If you're looking for an exciting opportunity in project management, LaBella is hiring a Project Support in our Program Management Services Division! Based out of Orange, CT, this role is crucial for bolstering our contract management department, especially with framework agreements. As Project Support, you'll play a vital role in streamlining our processes, which means your proactive ideas and contributions will have a significant impact on our department's performance. Your responsibilities will include meticulous management and reporting of project documentation such as contracts, budgets, schedules, and meeting minutes. We’re looking for someone who can tackle a wide range of assignments independently and who possesses excellent problem-solving skills. You won’t just be a support role; you’ll be a vital communication link between our customers, contractors, and various technical teams. You’ll interact regularly with everyone involved in the new service process, ensuring that we exceed our customer service expectations. Plus, you’ll have the opportunity to work on emergency storm restoration efforts and learn the SAP WMS Management System. With a competitive salary range from $60,000 to $100,000, LaBella offers a holistic benefits package that includes flexible work schedules, health and dental insurance, a 401k plan with employer matching, tuition reimbursement, and much more. Join us to help shape the future of project management while enhancing your career!

Frequently Asked Questions (FAQs) for Project Support Role at LaBella Associates

What are the responsibilities of a Project Support at LaBella?

As a Project Support at LaBella, you'll be engaged in a variety of tasks focused on enhancing our contract management department. Your responsibilities will include collecting, managing, and reporting project documentation, acting as a liaison between customers and contractors, and ensuring that the communication regarding the new service process flows smoothly. You'll anticipate and take initiative on upcoming needs and have a significant role in delivering exceptional customer service.