ServiceNow Developer (Secret Cleared)

As a ServiceNow Developer at our Defense client in Washington, DC, you'll be responsible for designing, configuring, and developing ServiceNow applications tailored to the specific requirements of government contracts. You'll also implement ITSM tools, handle scripting and deployment, and ensure that the applications meet customer needs effectively. Your expertise will help drive successful IT service management solutions in a secure environment.

The ServiceNow Developer role requires candidates to possess an Active Secret Clearance, preferably a Top Secret Clearance, alongside a BA/BS degree and over five years of relevant experience. This includes significant experience with ServiceNow application administration, development, and ITSM tools. Candidates should also have expertise in scripting and technical configuration on the ServiceNow platform.

Yes, the ServiceNow Developer position is a contract-to-hire opportunity that not only allows you to work on significant projects but also positions you for potential full-time employment within a respected Defense company. With a focus on career development and professional growth, this role can pave the way for advanced positions in IT service management.

The hiring process for the ServiceNow Developer position is generally expeditious, often concluding within a few weeks. Since it’s a contract-to-hire role lasting six months, candidates should be prepared for prompt screenings followed by interviews to gauge their fit for the immediate project needs.

Absolutely! The Defense client is open to candidates who possess an Active Secret Clearance and are eligible for a Top Secret Clearance. This means that even if you do not currently have a Top Secret Clearance, you are still welcome to apply if you meet the other qualifications for the ServiceNow Developer role.

Share specific projects or accomplishments that demonstrate your experience with ServiceNow. Highlight your roles in scripting, configuration, and any custom applications you developed, showcasing how your work positively impacted the organization.

Explain your systematic approach to troubleshooting, such as isolating the problem, analyzing logs, and identifying potential causes. Discuss specific examples where your troubleshooting led to successful resolutions.

Detail a complex implementation project where you played a key role, outlining the project scope, your contributions, the challenges faced, and the positive outcomes achieved for the client.

Discuss your proficiency in scripting languages relevant to ServiceNow, including JavaScript and GlideScript, and provide examples of how you've applied those skills in past projects.

Talk about your practices in adhering to established development methodologies, conducting thorough testing, and ensuring that your work complies with security protocols and industry standards.

Mention your dedication to ongoing learning and professional development, such as participating in webinars, attending conferences, and following the latest updates and documentation from ServiceNow.

Highlight your experience in engaging with stakeholders, conducting discovery meetings, and using techniques like user stories or requirement documentation to gather and clarify client needs effectively.

Provide an example of a process you optimized within ServiceNow, detailing the original process, the changes you implemented, and the measurable improvements that resulted from those changes.

Discuss the project management tools you are familiar with, such as Agile methodologies or specific tools like JIRA, and how you've used them to effectively manage ServiceNow projects.

Articulate your enthusiasm for the role, emphasizing your skills in ServiceNow and how they align with the needs of the Defense sector. Discuss your interest in contributing to impactful initiatives and the importance of secure IT solutions.