Accounts Receivable Specialist

As an Accounts Receivable Specialist at Launch Potato, your main responsibilities include managing collections, ensuring timely invoicing, preparing monthly reconciliation reports, accurately applying customer payments, and resolving customer disputes efficiently. You'll play a significant role in maintaining the financial health of our operations by closely monitoring overdue accounts and collaborating with sales and management to resolve any issues.

To be considered for the Accounts Receivable Specialist position at Launch Potato, you should have at least two years of professional experience managing collections and reducing outstanding balances. A minimum of an Associate’s degree in Accounting or a related field, proficiency in QuickBooks Online, and advanced Excel skills are also required. Strong problem-solving abilities, communication skills, and the capability to manage multiple tasks in a fast-paced environment will significantly enhance your application.

At Launch Potato, we place great importance on performance-driven career growth. Once hired, your compensation package will include a base salary, a profit-sharing bonus, and competitive benefits. Increases in salary are based on your individual performance and our company’s success rather than cost-of-living adjustments, providing you substantial opportunities for advancement based on your contributions.

An Accounts Receivable Specialist at Launch Potato should be proficient in using QuickBooks Online, advanced Excel functions (like pivot tables and VLOOKUP), and collaborative tools such as GSuite, Asana, and Slack. Familiarity with these tools will enable you to manage tasks effectively and contribute to seamless communication across teams.

The organizational culture at Launch Potato is vibrant, diverse, and inclusive. We value each team member's contributions and strive to maintain a high-performing, entrepreneurial environment. As an Accounts Receivable Specialist, you’ll collaborate with an international team that encourages innovative thinking and continuous improvement, making it an exciting place to grow your career.

In your response, consider detailing your specific roles and responsibilities in previous positions, emphasizing your expertise in managing collections, processing invoices, and maintaining accurate records. Highlight any particular systems you used, such as QuickBooks Online, and the results you achieved in reducing outstanding balances.

When answering this question, discuss your organizational strategies, such as using task management tools like Asana or setting reminders for follow-ups. Provide examples of how you’ve effectively managed competing deadlines and maintained clear communication with clients to keep the accounts on track.

Share your meticulous approach to invoicing, including double-checking the data against agreements and previous correspondence with clients. Explain how you reconcile campaign statistics and the importance of adhering to specific client instructions to avoid discrepancies.

In your answer, outline your systematic process for addressing disputes. Emphasize the importance of validating charges, researching discrepancies, and maintaining professional communication with clients to resolve issues promptly and effectively.

Provide a specific instance where you identified inefficiencies in the collections process and implemented changes that resulted in a measurable reduction in Days Sales Outstanding (DSO). Highlight any collaboration with sales or management that contributed to resolving client issues.

Discuss the financial tools and software you’ve used, such as QuickBooks Online or larger ERP systems like NetSuite. Talk about how you utilized advanced Excel functions to streamline processes and keep track of accounts efficiently.

In answering this, explain your philosophy on proactive communication. Discuss how you ensure clients are informed about their accounts, upcoming payments, and any issues, as well as your commitment to maintaining a positive relationship throughout the process.

Share the techniques you use to stay organized, such as creating daily to-do lists, utilizing digital tools for task management, and setting specific goals for the day or week. Illustrate your adaptability in managing shifting priorities while ensuring critical tasks are completed.

Your answer should reflect your alignment with Launch Potato's values and mission, discussing what excites you about working in a diverse and innovative company. Mention any connection you feel to their approach in the digital media space and how you could contribute to their ongoing success.

Discuss your coping strategies for stress, such as time management techniques, taking short breaks, and focusing on prioritization. Provide examples of how you maintained performance during peak periods without compromising accuracy or client relationships.