UX Analyst (Remote)

As a UX Analyst at LegalMatch Philippines, you'll be responsible for understanding user interactions, conducting UX testing, identifying usability issues, and providing data-driven recommendations. You'll collaborate closely with Product and QA teams, enhance user experiences, and ensure that the user journey aligns with business objectives.

To apply for the UX Analyst position at LegalMatch Philippines, you should have at least three years of experience in UX analysis or testing, a strong understanding of UX design principles and information architecture, as well as excellent problem-solving and communication skills. A background in design thinking is also a plus!

UX testing at LegalMatch Philippines plays a crucial role in product improvement by helping identify usability issues and providing insights into user behavior. This testing ensures that products are intuitive and meet user needs, ultimately driving engagement and conversion rates.

Key skills for a successful UX Analyst at LegalMatch Philippines include strong analytical abilities, creativity, effective communication, collaboration, and a passion for user-centered design. Being proactive and adaptable will also help you thrive in this dynamic work environment.

The work culture at LegalMatch Philippines is dynamic and collaborative. As a UX Analyst, you'll work with passionate individuals who value innovation and continuous improvement. The company encourages experimentation with new ideas and approaches, fostering an environment where you can make a real impact.

In answering this question, you should outline your process for conducting UX testing, including techniques you use like user interviews, A/B testing, or usability testing. Emphasize how you identify issues, analyze results, and work with teams to implement solutions.

Discuss your methods for balancing user needs with business objectives, such as collaborating closely with stakeholders, setting clear benchmarks for success, and analyzing user data to drive decisions that benefit both users and the company.

Highlight the tools you're familiar with, such as Google Analytics, UserTesting, Figma, or Adobe XD, explaining how each tool contributes to your ability to gather valuable insights and create effective user experiences.

Share a specific instance when you discovered a usability problem, detailing your analysis, the steps you took to address the issue, and the positive outcome for the users and the product as a result of your efforts.

Explain the importance of collaboration in your job, focusing on how you work with cross-functional teams, share insights, and contribute to a collective understanding of user needs to enhance the final product.

Talk about your strategies for staying informed, such as following UX publications, participating in online forums, attending conferences, or engaging in professional networks, and how this knowledge influences your work.

Describe the metrics you focus on, like task success rates, user error rates, or time on task, and provide examples of when you used data-driven methods to inform stakeholders about the success of a UX initiative.

Share your personal connection to UX, whether it’s a particular experience that ignited your interest or specific aspects of user-centered design that you find fulfilling, emphasizing your dedication to creating meaningful user experiences.

Reflect on the challenges you’ve faced in UX analysis, such as balancing stakeholder expectations with user needs, and provide insights on how you navigate these challenges to achieve optimal outcomes.

Share an experience where you successfully advocated for user needs, detailing the situation, the arguments you made, and how you persuaded your team to consider user perspectives in their decisions.