Sales Specialist

A Sales Specialist at LGC Standards is responsible for providing technical sales support for the Reference Materials and Analytical Standards product lines, managing accounts, identifying and closing new business opportunities, and collaborating with internal resources to enhance customer experience. The role also involves utilizing sales tools for prospecting and territory planning to meet sales targets effectively.

To become a Sales Specialist at LGC Standards, candidates should possess a scientific background with a formal qualification in fields such as Pharmaceutical or Life Sciences. Experience in exceeding sales targets, familiarity with B2B sales, and strong relationship-building skills are essential. Additionally, knowledge of CRM tools and related laboratory experience are advantageous.

The work environment for a Sales Specialist at LGC Standards is collaborative and dynamic, with frequent interactions with various teams such as Sales Directors and Account Managers. The role allows for flexibility as it involves traveling up to 30%, enabling a diverse experience across differing client interactions while being part of a mission-driven company.

LGC Standards is committed to the professional development of its Sales Specialists by offering extended growth opportunities across its networks. Employees can access various resources to advance their skills and capabilities, ensuring that they are well-equipped to succeed in their roles.

LGC Standards offers a comprehensive benefits package to its Sales Specialists, including 401K matching, paid holidays, a corporate discount program, and programs focused on employee well-being. Many of these benefits become effective from the first of the month following the hire date, ensuring new hires feel welcomed and supported.

As a Sales Specialist, identifying new sales opportunities involves leveraging market research, analyzing customer needs, and using tools provided by the company such as CRM to track leads. You should demonstrate how you'd use prospecting strategies and follow-up processes to convert leads into successful sales.

In answering this question, focus on specific examples where you successfully managed customer accounts, increased satisfaction, or drove sales growth. Share metrics or results from your experience and highlight how you maintained relationships with key stakeholders.

Handling objections effectively requires patience and understanding. You should acknowledge the customer's concerns, ask clarifying questions to uncover their underlying issues, and then provide tailored solutions to alleviate those concerns, all while highlighting the benefits of LGC's products.

Preparation is critical for successful sales meetings. Discuss researching the customer beforehand, understanding their business challenges, and preparing a tailored presentation that showcases how LGC Standards can meet their needs effectively.

Highlight your approach to setting realistic but ambitious sales goals, track progress regularly, and adjust strategies based on performance analysis. You might also cite examples of collaborative efforts with marketing or product teams to drive sales.

Staying informed about the industry involves continuous learning. Share how you subscribe to relevant publications, attend workshops or webinars, and network within the industry. This showcases your proactive approach and commitment to maintaining relevant knowledge in your field.

When answering this question, use the STAR method (Situation, Task, Action, Result) to outline a specific instance where your efforts led to exceeding sales goals. Be sure to include any innovative strategies you implemented to achieve the outcome.

Collaboration is vital in sales, as it helps leverage the strengths of different team members. Discuss examples of how working with colleagues in sales support or marketing has enhanced customer engagement and resulted in successful outcomes.

To prioritize accounts effectively, it's important to assess their potential value and requirements. Explain your method for categorizing accounts based on opportunity size and urgency, and highlight how you utilize organizational tools to manage your time efficiently.

This is your opportunity to express genuine enthusiasm for LGC Standards' mission and products. Share how their commitment to quality and innovation aligns with your values and aspirations, fortifying your desire to contribute to their objectives.