Telecommunications Mechanic II (ISP) Switch Technician
Company Description
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.
Job Description
Link Solutions is seeking a Telecommunications Mechanic II (ISP) Switch Technician to join our team at Fort Stewart, GA.
- Must be a US Citizen
- Requires a DoD Secret Clearance
- Non-remote (relocation incentive available)
The Telecommunications Mechanic II (ISP) Switch Technician will oversee and optimize the performance and functionality of the telecommunications systems in support of the Regional Network Enterprise Center (RNEC) at Fort Stewart, GA. As a key member of Link Solutions, you will leverage cutting-edge technology and communication systems to significantly advance our client’s goals.
Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.
Job Responsibilities:
- Perform administrative, O&M functions, and routines required for the telephone switching equipment, voice mail system, and firewall.
- Perform routine maintenance and troubleshooting.
- Perform customer features and activate and de-activate voice mail accounts.
- Work with government customers to identify needs or opportunities for improvement.
- Ensure assigned tickets are addressed with government clients.
- Update/maintain all ISP and remote communications facilities' final drawings.
- Validate installation communications and cable drawings and submit red-line changes.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications
- Must be a US Citizen.
- Ability to obtain and maintain a DoD Secret Clearance (will sponsor the right candidate).
- IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
- Five (5+) years experience in telecommunications infrastructure, facility design, and installation.
- Knowledge and experience of BICSI rules, regulations, and standards.
- Knowledge of OSHA safety regulations and industry standards and practices.
- Knowledge of Avaya Switches.
- Experience with MS Office Suite.
Preferred:
- Active DoD Secret Clearance.
- Avaya Switch training and certification.
- Experience working in a Department of Defense (DoD) environment.
- Problem solver and troubleshooter who thrives in resolving complex problems.
- Strong self-starter requiring minimal supervision.
- Excellent communication skills (written and oral) and interpersonal skills.
- Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
Average salary estimate
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Link Solutions, Inc. is excited to invite applications for the Telecommunications Mechanic II (ISP) Switch Technician role at our Fort Stewart, GA location. This is a fantastic opportunity for tech enthusiasts who are passionate about enhancing telecommunication systems supporting government operations. As part of our team, you will play a vital role in overseeing and optimizing the performance of telecom systems, including telephone switching equipment and voice mail systems. With Link Solutions, you’ll be able to make a significant impact while utilizing cutting-edge technology. Your skills in troubleshooting, maintenance, and customer service will directly contribute to our mission of ensuring efficient communication capabilities for our clients. Working closely with government customers, you’ll address identified needs and opportunities for improvement, ensuring every ticket is handled promptly. We're especially looking for candidates who thrive on solving complex problems and have a strong background in telecommunications infrastructure. We understand the importance of work-life balance and employee well-being, so we strive to create a supportive work environment. If you are determined, self-motivated, and have experience with Avaya switches and BICSI compliance, we want to hear from you! Join Link Solutions, where our guiding belief is "Mission First, Customer Always," and play your part in our pursuit of excellence. Relocation incentives are available for the right candidates, so come be part of a team that is shaping the future of technology in government services.
Link Technologies, Inc. (LINK) is a small woman-owned business (SWOB) incorporated in the State of Maryland. LINK has consistently provided high quality and responsive support to a diverse range of Federal government and private sector clients sin...
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