Revenue Manager - job 1 of 2

The Revenue Manager at LivePerson is crucial in managing revenue accounting processes, ensuring compliance with US GAAP, and driving efficiencies in revenue reporting. You'll oversee monthly, quarterly, and year-end closes, manage relationships with operational teams, and provide insights that enhance decision-making across the company. You're encouraged to contribute ideas for continuous process improvements, making a significant impact on the company's financial health.

To be a Revenue Manager at LivePerson, candidates should have a degree in accounting with a CPA preferred. Additionally, 8+ years of relevant experience, particularly in a Big 4 environment or fast-paced software/SaaS companies, is important. A comprehensive understanding of revenue recognition standards, such as ASC 606, along with familiarity with platforms like Salesforce and SAP, will be beneficial.

LivePerson fosters a culture of continuous learning and development, especially for roles such as Revenue Manager. Employees are encouraged to participate in cross-training opportunities and utilize generous tuition reimbursement programs, allowing them to enhance their skills and stay current with industry standards, ultimately advancing their careers.

As a Remote Revenue Manager at LivePerson, you'll enjoy a flexible working arrangement that prioritizes work-life balance. The team is collaborative, innovative, and supportive, making it a great environment for sharing ideas and driving change in the revenue accounting space. Throughout your work, you’ll be part of a diverse team that thrives on the principle of empowerment, encouraging all members to contribute to the organization's success.

A Revenue Manager at LivePerson will engage with various technologies aimed at streamlining accounting processes. Tools like Salesforce, Zuora, RevPro, and SAP are commonly used for revenue management, while data analysis tools, including Python, may also be part of the toolkit to enhance efficiency and insights in financial reporting.

In your response, detail specific instances where you've applied ASC 606 principles in your prior roles. Focus on unique challenges you've faced and how you navigated them, showcasing your problem-solving abilities and understanding of complex revenue situations.

Highlight your interpersonal skills by sharing examples of how you’ve collaborated with different departments such as sales and IT. Explain your approach to maintaining open communication and how you ensure everyone's contributions are aligned with the company's revenue goals.

Be ready to share a specific instance when you noticed a bottleneck or inefficiency and how you proposed a solution. Detail the steps you took to implement changes and the positive outcome that resulted from your initiative.

Discuss your familiarity with tools such as Salesforce, SAP, and others relevant to revenue operations. Point out any certifications or training you've had with these platforms and how they have helped you in your previous roles.

Talk about your understanding of Sarbanes-Oxley and how you've implemented internal controls to achieve compliance. Give examples of audits you managed or participated in and the steps you took to prepare your team for successful audits.

Prepare to present a detailed scenario, including the complexities of the deal and the resolution process. Focus on your analytical skills and how you navigated the intricacies of revenue recognition to ensure compliance while promoting company interests.

Share your approach to team leadership, such as setting clear expectations, providing resources for skill development, and fostering a culture of accountability. Discuss how you encourage your team's collaborative spirit while ensuring deadlines are met.

Demonstrate your conflict resolution skills by outlining your approach to discussing differing views openly. Speak about how you ensure that all voices are heard and how you strive for consensus while adhering to accounting standards.

Provide insights into your time management techniques and how you balance multiple priorities efficiently. Discuss any tools or systems you utilize to maintain oversight during busy times, ensuring all reporting deadlines are met.

Express your enthusiasm for the innovative work environment at LivePerson, aligning your personal goals with the company’s mission. Highlight your interest in engaging with cutting-edge technologies and being part of a team that is redefining customer interaction through technology.