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Beer Den/Wine Clerk PT - job 1 of 2

Overview

To grow community through building guest loyalty and maximizing profits by providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience.

Responsibilities

1. Educate guests on product attributes and information and provide guidance for specific needs/preferences.

2. Ensure marketing and brand materials and tools are properly displayed, maintained and utilized including, signage, prices, flyers, etc.

3. Maintain the sanitation and appearance of the Beer Den/Sunmill Wines.

4. Work with category managers and suppliers to ensure proper pricing and product selection.

5. Train other Beer Den/Wine clerks and ensure information is correct and available for all hosts who work in the Beer Den/Sunmill Wines.

6. Conduct tastings as needed in the Beer Den/Sunmill Wines as well as for in-store demos or promotions.

7. Follow all state laws governing the sampling, sale and purchasing of beer and wine.

8. Wash and prepare growlers according to established practices.

9. Fill growlers upon request by the guest according to established filling, sealing and labeling standards.

10. Maintain inventory of growlers, glass, lids and all other Beer Den and wine supplies through monitoring and ordering.

11. Announce specials and sale information on the PA system.

12. Perform all other duties as assigned by management.

Qualifications

1. Working understanding of beer and wine.

2. Is familiar with ALE laws governing sell, and purchasing of beer and wine products.

3. Sales minded with effective communication, guest service and selling skills.

4. Friendly, outgoing personality.

5. Self-motivated, trustworthy and able to adhere to all guidelines.

6. Ability to work well with others.

7. Ability to read and understand information and direction.

8. Ability to effectively communicate with Store Manager, DSD Receiver and vendors.

9. Ability to bend, kneel and stand for extended periods of time.

10. Ability to lift 30lbs. consistently and 50lbs. occasionally.

11. Must be at least 21 years old.

#LI-JF1

What You Should Know About Beer Den/Wine Clerk PT, Lowes Foods

Are you passionate about beer and wine? Join us as a Beer Den/Wine Clerk PT in Morehead City, where we focus on building genuine relationships with our guests! Here at the Beer Den, we believe it’s all about great personal interactions that enhance guest loyalty and maximize profits. As a Beer Den/Wine Clerk, you will educate our guests about product attributes, ensuring they find precisely what they're looking for. Not only will you manage the visual presentation of our marketing materials, but you'll also work closely with category managers and suppliers to ensure our offerings are top-notch. Your role includes everything from conducting tastings and in-store demos to maintaining the sanitation and appearance of the Beer Den/Sunmill Wines. You’ll also be responsible for inventory management, fulfilling growler requests, and announcing specials. If you are at least 21 years old, possess a working understanding of beer and wine, and have a sales-minded attitude, you’re a perfect fit for our team. We value friendly, outgoing personalities who can work collaboratively and contribute to our vibrant community atmosphere. Join us and be part of the experience that makes our brand truly unique!

Frequently Asked Questions (FAQs) for Beer Den/Wine Clerk PT Role at Lowes Foods
What are the main responsibilities of a Beer Den/Wine Clerk at Morehead City?

As a Beer Den/Wine Clerk in Morehead City, your key responsibilities include educating guests on product attributes, ensuring marketing materials are displayed effectively, maintaining sanitation standards in the Beer Den/Sunmill Wines, conducting tastings, and managing inventory. You will also be responsible for adhering to state laws regarding the sale of alcohol and supporting overall guest experience through personal interactions.

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What qualifications are needed for the Beer Den/Wine Clerk position in Morehead City?

To be a successful Beer Den/Wine Clerk in Morehead City, you need a solid understanding of beer and wine, familiarity with ALE laws, and a minimum age of 21. Critical qualifications include effective communication skills, a sales-oriented mindset, and the ability to work well with others, ensuring a welcoming environment for guests.

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Is experience required for the Beer Den/Wine Clerk position at Morehead City?

While prior experience in retail or customer service can be beneficial for the Beer Den/Wine Clerk position in Morehead City, it is not mandatory. A friendly and outgoing personality, combined with a willingness to learn about beer and wine, is highly valued. Our team supports new clerks through training and mentorship, fostering your growth in this exciting field.

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What is the work schedule like for a Beer Den/Wine Clerk in Morehead City?

The work schedule for a Beer Den/Wine Clerk in Morehead City is flexible and part-time, accommodating various shifts that may include evenings and weekends. This flexibility allows for a work-life balance that can suit your lifestyle while being part of a fun and community-oriented environment.

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How does one promote guest loyalty as a Beer Den/Wine Clerk in Morehead City?

Promoting guest loyalty as a Beer Den/Wine Clerk in Morehead City involves building genuine relationships through personalized service. Being knowledgeable about products, providing tailored recommendations, engaging guests in conversations, and ensuring their needs are met creates a memorable experience, inspiring guests to return.

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Common Interview Questions for Beer Den/Wine Clerk PT
What experience do you have with beer and wine products?

In answering this question, emphasize any relevant experience you may have with beer and wine, knowledge you've gained from personal interest, or even from past positions. Highlight specific brands or types you enjoy, and demonstrate your eagerness to learn more.

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How would you handle a guest who is unhappy with their product?

Showcase your customer service skills by outlining how you would listen to the guest, empathize with their concern, and offer solutions, whether that’s providing a refund, exchange, or recommendation for a product that might suit them better. Emphasize your commitment to guest satisfaction.

Join Rise to see the full answer
Can you explain the importance of following state laws in serving alcohol?

Explain the criticality of adhering to state laws as they ensure the safety of customers and the reputation of the business. Show awareness of specific regulations regarding age verification and responsible serving while expressing a commitment to compliance in your role.

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What strategies would you use to boost sales during a tasting event?

Discuss the strategies you might utilize, such as engaging guests with personalized sales pitches, providing insightful information about the products, and incorporating upselling techniques. Share how you would create a welcoming environment that encourages purchases.

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Describe a time you effectively worked as part of a team.

Provide a specific example where you collaborated with team members towards a common goal. Highlight communication, adaptability, and your role in ensuring that the teamwork contributed to achieving success, which is relevant in a lively retail environment.

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What methods do you use to keep products organized and properly stocked?

Explain your approach to inventory management, including systematic organization, regular stock checks, and documentation. Emphasize how you would ensure that shelves are always filled and that products are easy to locate for both you and the guests.

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How do you stay updated with beer and wine trends?

Mention your passion for the industry along with ways you keep informed, such as reading industry publications, attending workshops, or participating in tastings. This shows your commitment to being knowledgeable and delivering the best advice to customers.

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What do you enjoy most about customer interaction in retail?

Share your enthusiasm for connecting with customers, listening to their stories, and delivering tailored recommendations. Emphasize how these interactions not only contribute to a positive shopping atmosphere but also enhance your skills and experiences in the industry.

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How would you announce special promotions over the PA system?

Describe your approach to using the PA system effectively, emphasizing clarity and excitement. Suggest that a friendly tone, combined with engaging language that highlights the value of the promotions, can draw customers’ attention and encourage participation.

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Why do you want to work as a Beer Den/Wine Clerk in Morehead City?

Convey your personal interest in beer and wine, the community, and your desire to be part of an engaging team. Highlight how this position aligns with your career goals and the joy of sharing your passion with fellow enthusiasts.

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Part-time, on-site
DATE POSTED
April 17, 2025

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