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Job details

Cake Decorator PT

Overview

To grow community through building guest loyalty and providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience.

Responsibilities

1. Provide polite, friendly greetings and interactions with all guests.

2. Prepare product for sale (icing, decorating, pricing, packaging and labeling).

3. Maintain product level, quality and freshness.

4. When requested perform bakery clerk functions.

5. Maintain sanitation standards in the cooler, freezer, prep area and sales area.

6. Properly cleans work area, couplers and decorating bags.

7. Maintain the organization of the freezer, including proper rotation of product according to variety.

8. Communicate guest requests to management.

9. Communicate temperature breakdowns to supervisor.

10. Keeps supply area neat, clean and tidy at all times.

11. Properly rotates icings (including how to read dates of icings) and scrapes down buckets.

12. Use cake manual as reference material.

13. Write on cakes.

14. Properly mix colors according to color chart.

15. Masters the use of the airbrush.

16. Use cake production sheet.

17. Achieve budgeted sales, shrink and profits for the cake section of the bakery.

18. Perform all other duties as assigned by management.

19. Performs Front Porch duties to ensure “guest arrival” standard is maintained.

20. Announce specials and sale info on the PA system.

21. Assist in product receiving and storage.

Qualifications

1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift 25 lbs. consistently and 50 lbs. occasionally.

4. Ability to read and understand information and direction.

5. Effective communication, guest service and selling skills.

6. Must be at least 18 years old.

7. Ability to bend, kneel and stand for extended periods of time.

#LI-AB2

What You Should Know About Cake Decorator PT, Lowes Foods

If you have a passion for desserts and enjoy interacting with people, then the Cake Decorator PT position at our Raleigh bakery could be the perfect fit for you! In this role, you’ll be up close and personal with our wonderful guests, providing friendly greetings and creating delightful cakes that bring smiles to their faces. As a Cake Decorator, your main responsibilities will include preparing and decorating cakes, ensuring they are packaged and labeled just right. You’ll also keep an eye on the quality and freshness of our products, maintaining high sanitation standards in both the preparation and sales areas. You’ll have the freedom to unleash your creativity by mixing colors and mastering the airbrush technique, making each cake a unique work of art. Teamwork is essential, as you'll communicate guest requests and collaborate with your colleagues to achieve budgeted sales and maintain a tidy workspace. We value a friendly, outgoing personality, effective communication, and a strong desire to provide excellent guest service. Plus, you’ll gain valuable experience in a vibrant bakery environment. Let’s grow our community together through delicious treats and remarkable guest experiences!

Frequently Asked Questions (FAQs) for Cake Decorator PT Role at Lowes Foods
What are the main responsibilities of a Cake Decorator PT at the Raleigh bakery?

As a Cake Decorator PT at our Raleigh bakery, your primary focus will be on creating beautiful and delicious cakes. This includes greeting guests warmly, preparing products by icing and decorating them, and maintaining the freshness and quality of all baked goods. You'll also be responsible for keeping a clean and organized workspace, communicating any guest requests to management, and mastering the use of various decorating techniques, including the airbrush.

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What qualifications are required to become a Cake Decorator PT in Raleigh?

To qualify for the Cake Decorator PT position in Raleigh, candidates must possess a friendly and outgoing personality along with effective communication and guest service skills. The ability to lift up to 25 lbs consistently and 50 lbs occasionally is necessary, along with the ability to read and understand instructions. Additionally, being at least 18 years old and having the ability to stand, kneel, or bend for extended periods are prerequisites for the role.

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How does the Cake Decorator PT contribute to guest loyalty in Raleigh?

In the role of Cake Decorator PT at our Raleigh location, your contributions to guest loyalty are significant. By providing personal, friendly interactions and creating visually stunning cakes, you're helping to build genuine relationships with guests. These positive experiences result in a brand-aligned atmosphere that encourages guests to return for their special occasions, reinforcing their loyalty to our bakery.

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Are there opportunities for professional development as a Cake Decorator PT in Raleigh?

Absolutely! As a Cake Decorator PT in Raleigh, there will be plenty of opportunities for professional growth. You will learn about different baking techniques, cake decoration styles, and also how to manage supplies and sales targets effectively. These skills can give you a solid foundation if you're looking to advance within the bakery or explore other culinary roles.

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What is the work environment like for a Cake Decorator PT at the Raleigh bakery?

The work environment for a Cake Decorator PT at our Raleigh bakery is vibrant and fast-paced. You'll work in a team-oriented space where creativity is encouraged, and each day is filled with energy from interacting with guests who are excited about their custom cake designs. The bakery maintains high standards of cleanliness and organization, ensuring a positive and efficient working atmosphere.

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Common Interview Questions for Cake Decorator PT
Can you describe your experience with cake decoration?

When answering this question, focus on specific techniques you have mastered, such as using an airbrush or color mixing. Mention any relevant training or previous roles where you’ve had similar responsibilities, and feel free to share a proud moment related to a specific cake you decorated.

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How do you ensure the quality and freshness of the cakes you decorate?

Emphasize your understanding of proper storage techniques, rotation of stock, and the importance of monitoring ingredient freshness. Discuss any previous experiences where you successfully maintained product quality in a bakery setting.

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What strategies do you use for effective communication with guests?

Highlight your approach to active listening and engagement—ask clarifying questions and ensure to provide personalized suggestions. Share examples where your communication skills led to a satisfied customer or positive feedback.

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How would you handle a difficult customer request?

Talk about your ability to remain calm and professional under pressure. Describe a situation where you successfully navigated a challenging customer interaction and highlight how your problem-solving skills led to a resolution.

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What are your favorite cake decorating techniques and why?

This question is your chance to express your passion! Discuss your favorite techniques, such as fondant work, buttercream flowers, or classic piping, and elaborate on why you enjoy them, possibly connecting your personal style to your creative influences.

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How do you keep your work area organized during busy shifts?

Describe your organizational skills, mentioning specific strategies you use to maintain cleanliness and efficiency. You might discuss creating a systematic workflow or how you keep your tools and ingredients orderly during high-volume times.

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Can you give an example of a time you worked well in a team?

Share a story that showcases your collaboration skills, emphasizing communication and flexibility. Highlight how working with a team improved the outcome of a project or positively impacted the work environment.

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What do you know about our bakery and what excites you about working here?

Research the bakery beforehand and be ready to share what impressed you about their mission, values, or specialty products. This shows your enthusiasm and knowledge about the brand, making you a standout candidate.

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Describe a time when you had to meet a sales target or budget.

Use this opportunity to discuss your experience in retail or food service environments where you contributed to achieving sales goals. Talk about strategies you used and the positive outcomes that followed.

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How do you ensure that safety and sanitation standards are met?

Talk about specific safety and sanitation protocols you follow, including regular cleanings, proper food handling techniques, and how you stay updated on health standards. Share instances when you went above and beyond to maintain a safe work environment.

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Lowes Foods sets out to break the mold of the standard supermarket and create a distinctive grocery shopping experience worthy of our Carolina roots.

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Part-time, on-site
DATE POSTED
April 2, 2025

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