Commercial HVAC Service Tech - Omaha, NE

As a Commercial HVAC Service Tech at Aksarben Heating, Air Conditioning, Plumbing, you'll be tasked with troubleshooting, servicing, and repairing residential heating and cooling systems. Your role will focus on providing excellent customer service while delivering top-quality technical solutions. The job requires you to work from 7:30 am to 5 pm, with a five-day workweek and no on-call duties, allowing for a balanced lifestyle.

To qualify for the Commercial HVAC Service Tech position at Aksarben ARS, applicants should have 4-5 years of commercial HVAC service experience and hold an EPA Certification. A proven work ethic, excellent communication skills, and a willingness to work sporadic hours are also essential. Candidates must successfully pass pre-employment screens and have a valid driver's license with a good driving record.

Aksarben Heating, Air Conditioning, Plumbing offers a robust benefits package for its Commercial HVAC Service Techs. This includes four health insurance options starting as low as $5 per week, dental and vision insurance, a 401(k) plan with company match, and 13 PTO days plus eight paid holidays. Additionally, employees can take advantage of training programs and employee discount programs.

Yes, Aksarben ARS requires candidates for the Commercial HVAC Service Tech role to have a minimum of 4-5 years of commercial HVAC service experience. This ensures that all technicians are well-equipped to handle the needs of our diverse customer base and deliver exceptional service.

Aksarben ARS provides comprehensive training for its Commercial HVAC Service Techs, covering a variety of topics such as technical skills, sales techniques, safety protocols, and leadership. With training led by an in-house Learning & Development team, technicians will have the resources needed for continued professional growth and advancement.

When facing a malfunctioning HVAC system, I typically start with a systematic approach: I check the thermostat settings, inspect electrical connections, and evaluate the refrigerant levels. If the issue persists, I will conduct further diagnostics based on the symptoms exhibited, ensuring I pinpoint the exact issue before providing a resolution.

Having worked for over four years in the commercial HVAC sector, I have installed, maintained, and repaired various systems. My experience includes handling everything from rooftop HVAC units to chiller systems, enabling me to understand the nuances of different systems and troubleshooting protocols efficiently.

Safety is my top priority. I follow all OSHA guidelines, wear appropriate PPE, and ensure that all tools and equipment are in good working condition. Additionally, I conduct thorough risk assessments before starting any job to identify potential hazards and mitigate risks effectively.

If a customer is dissatisfied, I actively listen to their concerns and empathize with their situation. I strive to rectify the issue by offering solutions or further assistance while ensuring clear communication. My goal is to turn their negative experience into a positive one, which often leads to increased customer loyalty.

I stay updated by attending industry seminars, participating in training sessions provided by my employer, and reading trade publications. Networking with other professionals in the field also helps me stay informed about new products and technologies.

I find great motivation in solving complex problems and delivering excellent service to customers. Knowing that my work directly impacts their comfort and well-being drives me to continually improve my skills and knowledge.

A challenging repair I encountered was diagnosing a commercial HVAC unit that was intermittently shutting down. After methodical troubleshooting and analyzing the system's diagnostics, I discovered a faulty sensor which was replaced. This experience underscored the importance of persistence and thoroughness in HVAC diagnostics.

Teamwork is crucial in my role. Collaborating with colleagues allows us to tackle larger projects effectively and share knowledge on complex problems. It enhances safety on job sites and improves the overall service we provide to our customers.

Time management is essential, so I prioritize calls based on urgency and location. Using a systematic schedule helps me maximize efficiency and ensures that I meet customer expectations without sacrificing quality.

I want to work at Aksarben ARS because of its excellent reputation in the industry and commitment to professional development. Their focus on employee well-being and the extensive training opportunities available align perfectly with my career goals and values.