Growth and Partnerships Manager

The Growth and Partnerships Manager at QuickFrame is responsible for driving revenue growth through strategic relationship-building with clients. This includes account management, identifying upsell opportunities, managing new business revenue forecasts in Salesforce, and leveraging data to provide actionable insights for client strategies. The role focuses on nurturing long-term relationships that enhance customer loyalty while helping clients achieve their goals.

To be considered for the Growth and Partnerships Manager role at QuickFrame, candidates should possess 3-5 years of experience in a customer-facing position, preferably within the SaaS or AdTech industry. Strong analytical skills, exceptional communication abilities, and proven success in growing client relationships are essential. Familiarity with data analysis and experience using tools like Salesforce and Excel will set you apart.

Essential skills for a Growth and Partnerships Manager at QuickFrame include strong relationship-building capabilities, strategic thinking to identify new business opportunities, effective communication, and proficiency in data analysis. An understanding of the AdTech and video production landscape can also significantly enhance your effectiveness in this role.

At QuickFrame, we support your professional growth by offering access to coaching, therapy, and opportunities for professional development. Our flexible vacation policy and collaborative culture empower you to take initiative, seek continuous improvement, and contribute meaningfully to our innovative environment.

The work environment at QuickFrame is dynamic and engaging, highlighting collaboration and creativity. As a fully remote position, you will enjoy the flexibility to work from anywhere while being part of a vibrant team that values trust, accountability, and teamwork. Regular meetings and open communication ensure alignment on goals and strategies for growth.

To identify upsell opportunities, I analyze client performance metrics and closely monitor their needs. I'll assess current campaigns for success, identify gaps, and tailor my pitch to align with their strategic goals. Proactively discussing potential solutions helps to open up possibilities.

In a previous role, I successfully developed a relationship with a key client by engaging regularly and understanding their evolving needs. I provided insights based on their KPIs and tailored solutions that helped boost their campaign performance, leading to a significant upsell and long-term partnership.

I start by conducting thorough research on the client’s industry, market position, and competitors. Engaging in deep conversations with key stakeholders about their goals and challenges allows me to create tailored strategies that align with their business objectives and drive value.

In the event of an unhappy client, I prioritize active listening to understand their concerns, and then I work on providing immediate solutions. I take responsibility, gather feedback, and make adjustments to improve our service delivery, ensuring the client feels valued and supported throughout the process.

I am well-versed in using Salesforce for managing client pipelines, which allows me to track opportunities effectively. Additionally, I use collaboration tools such as Zoom and Slack to maintain communication with team members and clients, optimizing client relationship management.

I leverage data insights by analyzing campaign performance and identifying trends. By presenting these insights to clients, I can propose data-driven recommendations that optimize their strategies and enhance their return on investment, aligning with their broader business goals.

The most critical aspect of a successful client relationship is trust. Establishing trust through transparent communication, consistency in delivering on promises, and actively prioritizing the client's needs fosters a strong partnership that leads to shared success.

In past strategic meetings, I have presented tailored insights and recommendations based on thorough analysis, addressing the client's specific challenges and opportunities. My focus on articulating the potential impact of my recommendations helps to foster productive discussions and decisions.

To win back a lapsed client, I would first reach out to understand their past experiences and the factors that led to their departure. Openly discussing their concerns and proposing tailored solutions based on their feedback can demonstrate our commitment to their success and encourage re-engagement.

I keep track of industry trends by regularly reading industry publications, attending webinars, and participating in networking events. Engaging with thought leaders on platforms like LinkedIn also helps me stay informed about emerging trends and best practices relevant to the AdTech and video production fields.