Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
RCM Operations Coordinator image - Rise Careers
Job details

RCM Operations Coordinator

ModMed is on a mission to improve healthcare through innovative technology. They are looking for an RCM Operations Coordinator to enhance communication across teams while monitoring the performance of revenue cycle management operations.

Skills

  • Knowledge of revenue cycle management processes.
  • Strong analytical and problem-solving skills.
  • Proficient in Excel with data visualization skills.
  • Exceptional communication and interpersonal skills.

Responsibilities

  • Facilitate communication between internal and global RCM teams.
  • Monitor client KPIs and manage issues for performance improvement.
  • Meet with global vendor partners for operational discussions.
  • Identify and address operational gaps through trend analysis.
  • Assist in data reporting requests from global teams.

Education

  • Bachelor's degree (preferred)
  • Medical Billing & Coding certificate (preferred)

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • 401(k) with company match.
  • Generous Paid Time Off.
  • Professional development opportunities.
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About RCM Operations Coordinator, Modernizing Medicine, Inc.

Join the ModMed team as an RCM Operations Coordinator in the United States, where we are committed to revolutionizing healthcare delivery. At ModMed, our vibrant and innovative culture has earned us distinctions like the South Florida Business Journal's Best Places to Work for 2024 and recognition as one of Inc. 5000's fastest-growing private companies. You'll be a vital part of our RCM Operations team, tasked with enhancing communication between various internal teams and our global partners. Your responsibilities include tracking client KPIs, identifying process gaps, and facilitating effective resolution of IT-related issues while ensuring the seamless flow of information. You will also have regular interactions with global vendors to sustain our high service standards and collaborate with colleagues to deliver insights based on thorough data analysis. We're looking for someone with at least 5 years of relevant experience and a keen understanding of the full revenue cycle process, as well as advanced Excel skills to create detailed reports and visualizations. If you're eager to support our mission to help doctors and patients succeed through specialty-specific cloud software, ModMed is the place for you. We believe in nurturing our employees with comprehensive benefits like health insurance, 401(k) with matching contributions, generous paid leave, and a wealth of professional development opportunities, ensuring you thrive both personally and professionally!

Frequently Asked Questions (FAQs) for RCM Operations Coordinator Role at Modernizing Medicine, Inc.
What are the main responsibilities of the RCM Operations Coordinator at ModMed?

As the RCM Operations Coordinator at ModMed, your core responsibilities will include facilitating communication between internal teams and global partners, monitoring client KPIs, and addressing any operational gaps promptly. You'll analyze trends in operations, manage JIRA tickets, and play a crucial role in client escalations to maintain high service standards.

Join Rise to see the full answer
What qualifications are needed to succeed as an RCM Operations Coordinator at ModMed?

To excel as an RCM Operations Coordinator at ModMed, candidates typically need a Bachelor's degree, preferably with additional certifications in Medical Billing & Coding. A minimum of 5 years related experience in revenue cycle management, strong Excel skills, and exceptional communication abilities are also critical for success in this role.

Join Rise to see the full answer
How does the RCM Operations Coordinator at ModMed interact with global vendors?

In the role of RCM Operations Coordinator at ModMed, you will regularly meet with global vendor partners to communicate operational requirements, receive feedback, and ensure efficient service delivery, fostering strong relationships to support our operational goals.

Join Rise to see the full answer
What tools and systems does an RCM Operations Coordinator at ModMed use?

As an RCM Operations Coordinator at ModMed, you will utilize various tools such as Power BI for data visualization, JIRA for ticket management, and Excel for data analysis and reporting. These tools help drive operational efficiency and allow for effective collaboration with both internal teams and global partners.

Join Rise to see the full answer
What kind of work environment can I expect as an RCM Operations Coordinator at ModMed?

At ModMed, the work environment is dynamic and positive, focusing on collaboration and innovation. We offer a hybrid model that includes remote work options, a dog-friendly HQ, and amenities to promote a healthy work-life balance, making it a great place to grow your career as an RCM Operations Coordinator.

Join Rise to see the full answer
Common Interview Questions for RCM Operations Coordinator
What experience do you have with revenue cycle management?

In answering this question, provide specific examples of your previous roles where you've managed aspects of revenue cycle management. Discuss your understanding of claim submissions, coding guidelines, and how you've contributed to operational efficiencies.

Join Rise to see the full answer
How do you prioritize tasks as an RCM Operations Coordinator?

Highlight your organizational skills and methods for prioritization, such as using task management tools or setting strict deadlines. Explain how you assess urgency, particularly in relation to client needs and operational performance metrics.

Join Rise to see the full answer
Can you provide an example of how you resolved a conflict between internal teams?

Share a specific situation where you acted as a liaison. Focus on your communication skills, how you facilitated a solution that satisfied both parties, and the positive impact of that resolution on project outcomes.

Join Rise to see the full answer
What tools do you use for data analysis and reporting?

Discuss your experience with relevant tools, especially Excel and Power BI. Provide examples of how you've leveraged these tools to create dashboards, visualize data, and inform operational decisions effectively.

Join Rise to see the full answer
How do you handle client escalations in the RCM process?

Explain your approach to client escalations, emphasizing your communication and problem-solving skills. Detail how you ensure timely resolution and maintain client satisfaction while collaborating with internal teams.

Join Rise to see the full answer
Describe your experience working with global teams.

Focus on your ability to navigate timezone differences and cultural nuances in communication. Provide examples of how you've coordinated with global teams to enhance operational effectiveness.

Join Rise to see the full answer
What strategies do you employ to monitor KPIs effectively?

Discuss specific metrics you track and how you use them to assess team performance. Emphasize your analytical skills and give an example of how tracking KPIs led to actionable insights in a previous role.

Join Rise to see the full answer
Tell us about a time you identified a process improvement.

Provide a clear example of how you identified an operational gap, the steps you took to address it, and the impact of the improvement on team efficiency or client services.

Join Rise to see the full answer
How do you ensure compliance with medical billing policies?

Emphasize your understanding of compliance requirements and processes. Discuss how you stay informed on policy changes and how you've implemented best practices in your previous roles to ensure adherence.

Join Rise to see the full answer
Why do you want to work as an RCM Operations Coordinator at ModMed?

Make your answer personal by connecting your professional goals with ModMed's mission. Talk about your passion for improving healthcare outcomes and how you see your skills benefiting the company and its clients.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 2 days ago
Posted 12 days ago
Photo of the Rise User
Equinox Hybrid New York, NY, USA
Posted 9 days ago
Photo of the Rise User
Posted 8 days ago
Photo of the Rise User
Veolia Environnement SA Hybrid 1045 Westfield Ave, Rahway, NJ 07065, USA
Posted 8 days ago
Photo of the Rise User
Medical Insurance
Dental Insurance
Vision Insurance
401K Matching
Paid Time-Off
Family Medical Leave

Modernizing Medicine is a software and technology company specializing in healthcare IT and Electronic Health Record (EHR) systems. Modernizing Medicine products also include practice management, analytics, business operations, inventory managemen...

15 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$70,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 9, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
23 people applied to Inventory Specialist at GHX
A
Someone from OH, Lewis Center just viewed 34505367634 - Fraud Analyst at Activate Talent
Photo of the Rise User
Someone from OH, Dublin just viewed Senior Third-Party Risk Analyst at Fenergo
Photo of the Rise User
Someone from OH, Columbus just viewed US Product Designer at Praxent
Photo of the Rise User
31 people applied to Logistics Dispatcher at Tesla
Photo of the Rise User
31 people applied to Chief of Staff at Ellevation
Photo of the Rise User
Someone from OH, Cleveland just viewed Accounting Co-Op (Part-Time) at Avery Dennison
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Product Manager at ShiftCare
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Product Operations at Binance
Photo of the Rise User
Someone from OH, Mentor just viewed Sales & Service Lead - Pinecrest at Alo Yoga