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Operations Administrator

Company Description

OUR STORY

We are a company with integrated luxury and lifestyle offerings centered on Movement, Nutrition and Regeneration. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Furthermore, and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Within our portfolio of brands, we have more than 200 locations within every major city across the United States in addition to London, Toronto, & Vancouver. 

OUR CODE

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others, then we are excited to discuss career opportunities with you.

Job Description

We are looking for a professional Operations Administrator to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization. Responsible for the daily administration, reporting, and support of payroll and compliance related activities in assigned club(s) within the United States.  

The Operations Administrator will directly report to the Compliance Manager and indirectly report to the Head of Compliance.  

Essential Functions: 
 

  • Communicates effectively to ensure conformity and adherence with all applicable state and federal laws, and state regulations. 

  • Provides administrative support at club level with labor compliance, wage & hour compliance, payroll administration, Equinox policies & procedures, etc. 

  • Manages the daily, weekly and monthly preparation, reconciliation and maintenance of key operational reports and metrics pertaining to compliance to present to upper management. 

  • Responsible for interpreting data and making recommendations to upper management. 

  • Remains abreast of company and departmental policies, regulatory changes, industry standards and best practices. 

  • Recommends and assists in updating and communicating compliance procedures in accordance with company standards. 

  • Escalates risks, issues or concerns to upper management and Compliance Manager. 

  • Provides clerical and administrative support to clubs when necessary. 

  • Serves as in club point person for daily function of club time clocks. 

  • The daily time keeping reconciliation of certain hourly departments timekeeping records to ensure proper timekeeping procedures and ensure compliance in accordance with FLSA. 

  • Create, maintain and share reports with club managers. 

  • Ensure payroll timekeeping records are updated and finalized by payroll deadlines. 

  • Effectively communicate, via phone and via email with employees, managers, HQ & club teammates regarding compliance 

  • Other duties, as assigned. 

Qualifications

  • Successful candidates will have a minimum of 1-2 years of administrative/payroll experience with exposure to CA employment law, a plus 

  • Demonstrates initiative and is able to work independently. 

  • Strong attention to detail and insistence on accuracy. 

  • Communication, time management, and problem solving skills. 

  • Excellent verbal and written communication skills.  

  • Has ability to work effectively in a fast-paced environment with high performance standards. 

  • Must have working knowledge of Microsoft Office (Word & Excel) and UKG, Kronos/Ultipro

  • Ability to handle sensitive and confidential information appropriately. 

Pay Transparency: $16.50-18.00 per hour  

Please note this is a part-time, seasonal position (<6 months) that is not benefits eligible. 

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

  • We offer competitive salary, benefits and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

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Average salary estimate

$35880 / YEARLY (est.)
min
max
$34320K
$37440K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Administrator, Equinox

Are you ready to thrive in a vibrant and dynamic environment? Equinox is searching for a dedicated Operations Administrator to join our team in New York, NY. This role is perfect for individuals who are passionate about making a significant impact within our integrated luxury and lifestyle brands. As an Operations Administrator, you'll play a key role in the daily administration of payroll and compliance activities across our clubs. Your keen attention to detail will ensure we maintain adherence to all applicable state and federal laws, while your strong communication skills will facilitate cooperation between management and staff. You'll manage essential operational reports, interpret data, and provide insightful recommendations that drive our high-performance standards. Collaborating closely with the Compliance Manager and club teammates, you'll help maintain compliance procedures and lend support wherever necessary. If you value a collaborative environment that encourages growth and embraces new ideas, then we can’t wait to see how you can enhance the Equinox experience. Join us in welcoming each day with energy and enthusiasm, as you help empower our members and team alike to achieve their fullest potential.

Frequently Asked Questions (FAQs) for Operations Administrator Role at Equinox
What are the responsibilities of the Operations Administrator at Equinox?

As an Operations Administrator at Equinox, you will be responsible for overseeing daily administration and compliance activities. This includes managing payroll processes, supporting labor compliance, and generating operational reports. You will act as the key point of contact for club timekeeping and will ensure that all compliance procedures are adhered to within the club environment.

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What qualifications are required for the Operations Administrator position at Equinox?

To be considered for the Operations Administrator role at Equinox, candidates should possess 1-2 years of administrative or payroll experience, particularly with California employment law being advantageous. Strong attention to detail, excellent communication skills, proficiency in Microsoft Office, and the ability to handle sensitive information discreetly are critical qualifications for this position.

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What kind of work environment can I expect as an Operations Administrator at Equinox?

At Equinox, the work environment is dynamic and fast-paced, perfect for those who thrive under high performance standards. Employees are encouraged to be proactive, work collaboratively, and embrace a culture that values initiative and innovation. You will be part of a community that prioritizes health, fitness, and mutual success.

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How does Equinox support the professional growth of Operations Administrators?

Equinox is committed to the professional development of its employees, including Operations Administrators. By offering competitive salary structures, complimentary club memberships, and extensive discounts on services, Equinox fosters a culture of growth and opportunity that enables staff to achieve their career ambitions while enjoying health-centric perks.

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What is the compensation for the Operations Administrator position at Equinox?

The pay range for the Operations Administrator position at Equinox is $16.50 to $18.00 per hour. This part-time, seasonal position allows individuals to gain valuable experience within the luxury lifestyle sector while contributing to a supportive and engaged community.

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Common Interview Questions for Operations Administrator
Can you describe your experience with payroll administration as an Operations Administrator?

When answering this question, focus on specific past roles where you managed payroll processes. Discuss any relevant software you’ve used, your approach to maintaining accuracy in payroll records, and how you ensured compliance with regulations. Highlight your ability to handle sensitive information responsibly.

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How do you prioritize tasks when managing compliance documentation?

To effectively answer this question, explain your approach to task management. Emphasize the importance of deadlines, and describe a time when you successfully juggled multiple responsibilities. Mention any tools or systems you use to stay organized, showcasing your strong time management skills.

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What strategies would you use to communicate compliance updates to club managers?

In responding to this question, share various communication methods you find effective, such as emails, meetings, or reports. Discuss the importance of clarity and regular updates to foster a transparent relationship with club managers. Provide examples of past successes in effectively communicating complex information.

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How do you ensure adherence to state and federal laws in your work?

When addressing this question, mention your familiarity with relevant laws and regulations. Describe strategies you have put in place to ensure compliance, such as regular training sessions, audits, or consultations with legal advisors. Your answer should reflect your commitment to staying informed on any changes in legislation.

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What challenges have you faced in a fast-paced work environment, and how did you overcome them?

This question is an opportunity to showcase your problem-solving abilities. Share a specific challenge you encountered in a previous role, the steps you took to resolve it, and the positive outcome that resulted. Focus on your adaptability and capacity for working under pressure.

Join Rise to see the full answer
How would you handle a discrepancy in payroll records?

Address this question by outlining a detailed step-by-step approach to investigate and resolve payroll discrepancies. Discuss the importance of communication with team members and transparency in processes, highlighting your methodical approach to problem resolution.

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Can you provide an example of how you've improved a compliance process in the past?

Respond impactfully by discussing a specific compliance process you identified as needing improvement. Detail the changes you implemented, the results of those changes, and any metrics that demonstrated success. Emphasize your proactive mindset and contributions to team objectives.

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What tools do you prefer for managing operational reports and metrics?

In your answer, discuss any specific software or tools you are proficient in, such as Microsoft Excel or payroll management systems like UKG. Explain how you utilize these tools to create, analyze, and present data effectively to upper management.

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How do you stay updated on industry best practices related to compliance?

Emphasize your dedication to professional development by mentioning sources you utilize to stay informed, such as industry publications, workshops, or networking with peers in the field. Highlight your enthusiasm for continuous learning and implementing best practices in your operational role.

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Why do you want to work for Equinox as an Operations Administrator?

When answering this, express your passion for Equinox's mission and values. Discuss how the role aligns with your career goals and how you believe your skills can contribute to the company's success. Reflect on your appreciation for Equinox’s commitment to health and community.

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In everything we do, we create the possibility for people to maximize the potential within themselves.

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Part-time, on-site
DATE POSTED
March 8, 2025

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