Assistant Housekeeping Manager
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered.
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SUMMARY
The Assistant Housekeeping Manager assist in ensuring the day-to-day housekeeping operations are executed in a manner that meets hotel and Forbes standards.
ESSENTIAL FUNCTIONS
- Responsible to conduct inspections of guest rooms and public areas while providing exceptional levels of service, including day to day support of the Director of Housekeeping.
- Assist in the management of housekeeping team including mentoring, coaching, counseling and training.
- Ability to build an exceptional housekeeping team while supporting the Director of Housekeeping.
- Make quality inspections check on associates and look for areas of improvement
- Working with Workday software and recruiting system software.
- Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards.
- Maintain room status communication with sales and rooms team.
- Hire, train, supervise and develop colleagues for maximum effectiveness.
- Provide seamless employee relations with contract employees, ensuring proper training and culture integration.
- Assist in tracking deep cleaning projects.
- Establish safe working conditions through appropriate training.
- Assure all safety and security policies and procedures are followed, including OSHA.
- Perform other duties as assigned.
QUALIFICATIONS
- High School Diploma or equivalent is required, Bachelor’s Degree preferred.
- Two plus years’ experience in housekeeping within a luxury resort.
- Must have Intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, Outlook. Opera preferred.
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written.
- Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary.
- Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer.
- Knowledge of hotel housekeeping operations.
- Must possess basic computational ability.
- Must possess basic computer skills.
- Budgetary analysis capabilities required.
- Knowledge of housekeeping service techniques and cost controls such as manpower, productivity and other expenses.
PHYSICAL REQUIREMENTS
Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15-40 lbs. on a regular and continuing basis. Must be able to walk, stand, sit, bend, stoop, squat and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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At Montage Big Sky, we're on the lookout for someone special to fill the role of Assistant Housekeeping Manager. If you're someone who loves creating a welcoming atmosphere and believes that clean spaces contribute to unforgettable experiences, then this is the perfect opportunity for you! The Assistant Housekeeping Manager plays a pivotal role in maintaining our high standards of cleanliness and service quality. You will work closely with our Director of Housekeeping, supporting day-to-day operations while mentoring and guiding a passionate housekeeping team. Your eye for detail will be essential as you conduct inspections of guest rooms and public spaces, ensuring that everything meets our exceptional standards. Plus, you'll have the chance to utilize your management skills to recruit, train, and develop colleagues, fostering a culture of excellence and teamwork. If you have two years of experience in housekeeping at a luxury resort, coupled with your strong organizational and communication skills, we want to hear from you! At Montage International, we thrive on doing what we love and living our passion – if this resonates with you, let’s connect and do amazing things together in the beautiful surroundings of Montana.
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