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Director of Liability Claims

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Overview

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Responsibilities

MV Transportation is seeking a Director of Liability Claims to mitigate the organization's exposure to risk by formulating, developing, and coordinating all claims-related activities, as well as resolving claims through various mitigation techniques. Direct the TPA to ensure the proper and efficient handling of claims, gathering data on claims for both record keeping and loss forecasting purposes, and estimating the financial value of claims.

This role will focus on the operational effectiveness of claims management strategies. Work with the risk management team to develop the claim program policies, and procedures for: reporting, investigation, and analysis; litigation management; resolution/outcome management; and the delivery of claim information.

Responsibilities include:

Liability Incident Reporting Evaluation

Coordinate with operations on accident reporting, video review and follow up investigation
Manage escalation of Critical Incident Reports
Coordinate with Safety on data collection
Reporting of claims to insurers when appropriate

TPA Management

Conduct regular claim reviews
Establish KPI’s for the TPA and report monthly on progress
Maintain watchlist of serious incidents and monitor for development
Reserve/settlement authority within defined level
Recommend litigation avoidance strategies

Executive Team Support

Provide MV’s Executive Team with reports capturing claim trends
Present high exposure claims to MV’s Executive Team for strategic planning
Analyze claims data to assist with pricing models

Liability Litigation Management

Participate in litigation strategy calls
Review and ensure litigation plans are updated regularly by defense counsel
Assist with small claim suits when venue does not allow attorney involvement
Coordinating distribution of litigation service papers
Subpoena research
Discus files with excess carriers as necessary
Discovery request coordination as necessary

Liability Defense Firm / Claim Vendor Relationship Management

Develop and maintain relationships with liability defense firms and vendors to ensure MV’s strategies are being represented and executed
Negotiate liability defense firm and vendor rates for services
Negotiate and maintain contracts with liability claim vendors

Qualifications

Talent Requirements:

10+ years’ experience with complex liability claims and or litigation at a TPA or risk management department
Current liability adjusters license preferred
Bachelor’s Degree, Assoiate in Claims (AIC), Associate in Risk Management (ARM) or other claims, risk, or legal certifications preferred

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. 

Average salary estimate

$125000 / YEARLY (est.)

min

max

$100000K

$150000K

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What You Should Know About Director of Liability Claims, MV Transportation

Are you ready to take on a leadership role in the exciting world of liability claims? MV Transportation, based in Dallas, is looking for a skilled Director of Liability Claims to spearhead our efforts in risk mitigation and claims management. In this pivotal position, you'll be formulating, developing, and coordinating all claims-related activities to ensure our organization operates smoothly and efficiently. Your days will involve directly managing our Third-Party Administrator (TPA), ensuring they're handling claims effectively while overseeing the logging of essential data to assist in forecasting our future losses. You'll also work closely with our risk management team to develop and implement policies for reporting, investigation, analysis, and litigation management. You'll become an essential support to our executive team by analyzing claims data to find trends and presenting high exposure claims to strategize effectively. Building and maintaining positive relationships with liability defense firms and vendors will be key, as you negotiate contracts and rates to protect MV's interests. If you have over 10 years of experience with complex liability claims and a background in risk management, this is an opportunity to lead and make an impact in a supportive environment. Join us at MV Transportation and help steer our claims strategy to success!

Frequently Asked Questions (FAQs) for Director of Liability Claims Role at MV Transportation

What are the primary responsibilities of the Director of Liability Claims at MV Transportation?

The Director of Liability Claims at MV Transportation is responsible for formulating and coordinating all claims-related activities. This includes managing the TPA for effective claims handling, overseeing accident reporting, conducting regular claim reviews, providing reports on claim trends to the executive team, and participating in litigation strategy calls. The role demands a proactive approach in mitigating risks and developing effective policies and procedures for claims management.