Sales Operations Administrator

As a Sales Operations Administrator at n2y, your main responsibilities will include managing Salesforce processes, maintaining data integrity, assisting with quoting and contracts, and supporting integrations with tools like Gong Engage. You'll also be involved in process improvements, reporting tasks, and ensuring compliance while managing multiple tasks efficiently.

To apply for the Sales Operations Administrator position at n2y, applicants should have at least 1 year of experience in sales support or operations roles, along with practical experience using CRM systems. Strong analytical abilities, problem-solving skills, and excellent communication are essential qualities we look for.

At n2y, we believe in continuous professional development. As a Sales Operations Administrator, you'll have access to training resources and opportunities to enhance your skills, particularly in Salesforce and sales operations best practices, fostering your growth and career advancement.

In your role as a Sales Operations Administrator at n2y, you'll work primarily with Salesforce and tools like Gong Engage, Gong Call Intelligence, and Gong Forecasting to manage and analyze data, streamline processes, and support sales and marketing efforts.

Yes! The Sales Operations Administrator role at n2y is fully remote, allowing you to work from anywhere in the USA while contributing to our team's success and collaboration from the comfort of your home.

When answering this question, consider discussing specific projects where you utilized Salesforce. Highlight how you managed data integrity, improved processes, or assisted with quoting. Be prepared to provide examples that demonstrate your proficiency with Salesforce.

For this question, outline the strategies you've used to ensure data accuracy, such as regular audits, validation checks, and user training. Mention any specific tools or processes you follow to keep data clean and reliable, especially in Salesforce.

Discuss the key factors you assess when creating quotes, such as pricing accuracy, contract terms, and customer needs. Providing examples of past quotes you've built can help showcase your experiences and highlight your attention to detail.

Share a specific instance where you identified inefficiencies, implemented changes, and measured the results. Use quantitative results to illustrate how your improvements benefited the team and contributed to sales performance.

Explain your approach to prioritization, such as assessing urgency and importance. You can include tools or methodologies you use, such as task lists or project management software, to illustrate your organizational skills.

Discuss a structured approach to resolving discrepancies, such as cross-checking with multiple data sources, collaborating with team members, and ensuring timely communication. Emphasize your attention to detail and problem-solving abilities.

Share an anecdote that outlines the situation, your approach to managing expectations, and how you ultimately achieved a positive outcome. Highlighting diplomacy and effective communication skills will be crucial here.

Discuss specific tools you've used, such as Salesforce reports or analytics platforms. Explain how you utilized them to support the sales team in making informed decisions, and tailor your answer to the needs of n2y's team.

Mention the resources you use to keep updated, such as webinars, online courses, industry publications, or peer networks. Showing your initiative in learning will reflect positively on your professional development commitment.

Express your passion for supporting sales teams, optimizing processes, and contributing to business success. Sharing specific aspects of the role that excite you will reflect your genuine interest in the position at n2y.