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Lead Technical Writer

n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation. We give technical teams the flexibility of code with the speed of no-code, backed by a passionate community of builders. With 500+ integrations and fair-code principles, we're revolutionizing how businesses connect their systems and processes.

We were founded end of 2019 and currently:

  • 🧑‍🤝‍🧑 We’re a diverse team of + 90 talented people 🚀 Our annual recurring revenue is growing 3x year-over-year

  • ⭐️ With +70k GitHub stars, we are in the top 150 most popular projects of all time on Github

  • 🍾 We’re Europe’s 25th fastest growing startup in 2024 according to Sifted

  • 🌱 We now count a total of $58m in funding: we were Sequoia's first seed investment in Germany, and most recently secured our €35m Series B (February 2025 - led by Highland)

🎯 As Lead Technical Writer, you’ll be the voice of clarity in a complex, highly technical product space. You’ll own the end-to-end content strategy for n8n’s documentation and learning resources — from technical deep dives to onboarding flows and integration how-tos.

Here are our current docs:

If this sounds like an exciting challenge—and you already see ways to make it even better—then this might just be the perfect role for you.

Mission

  • Define and own our documentation vision — making it intuitive, empowering, and comprehensive for all technical users.

  • Write and ship high-quality, user-centered docs — from quickstart guides to advanced API walkthroughs and real-world use cases.

  • Mentor and lead a growing team of technical writers, helping them prioritize, grow, and deliver exceptional content.

  • Work across teams — from Engineering and Product to DevRel and Support — to ensure our docs answer the right questions at the right time.

  • Build repeatable systems for writing, reviewing, and maintaining docs as a living, breathing part of our product.

  • Elevate the voice and tone of n8n docs: clear, helpful, and friendly — no jargon, no fluff.

  • Support our community of contributors, making it easy to collaborate and uphold high content standards.

Must-have

  • You’ve spent 5+ years creating documentation for technical products as well as experience leading and setting the overall strategy.

  • Understand how docs can impact adoption and engagement, and you know your way around important metrics

  • You’re experienced with Docs-as-Code, and tools like Git, Markdown, and static site generators.

  • You’re comfortable diving into technical concepts — APIs, JavaScript, JSON — and exploring tools like n8n hands-on to understand how things work.

  • You write with structure and clarity, but also bring warmth and accessibility to your tone.

Nice-to-have

  • Background in engineering, computer science, or a related technical field.

  • Prior experience working in open-source or with developer communities.

  • Familiarity with workflow automation tools or low-code platforms.

n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

We can sponsor visas to Germany; for any other country, you need to have existing right to work.

Our company language is English.

You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).

Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.

Benefits

  • Competitive compensation 💸 – We offer fair and attractive pay.

  • Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.

  • Work/life balance 🏖️ – We work hard but ensure you have time to recharge:

    • Europe: 30 days of vacation, plus public holidays wherever you are.

    • US: 15 vacation days, 8 sick days, plus public holidays wherever you are.

  • Health & wellness 🩺 –

    • Europe: We provide benefits according to local country norms.*

    • US: Comprehensive medical (PPO 1200), dental, and vision plans.

  • Future planning 💰 –

    • Europe: We provide pension contributions according to local country norms.*

    • US: 401(k) retirement plan.

  • Financial security 🛡️ –

    • Europe: We provide benefits according to local country norms.*

    • US: Short-term & long-term disability insurance, life & AD&D coverage, and additional hospital coverage.

  • Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.

  • A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!

  • Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.

  • Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.

  • Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.

  • An ambitious but kind culture 😍 – People love working here—our eNPS for 2024 is 94!

* Country-specific details are provided in your contract.

Average salary estimate

$80000 / YEARLY (est.)
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$90000K

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What You Should Know About Lead Technical Writer, n8n

As the Lead Technical Writer at n8n, you'll step into a pivotal role within our innovative team, renowned for its groundbreaking workflow automation platform. Since our inception in 2019, we’ve been driven by a passion for enabling technical teams to harness the flexibility of code alongside the efficiency of no-code solutions. Empowering users with clear documentation is essential in this space, and that's where you come in! In this role, your mission will be to craft an engaging and comprehensive documentation experience that guides users from onboarding to advanced API usage. You’ll lead a talented team of writers, ensuring your combined work resonates with clarity and warmth that reflects the n8n ethos. You’ll be collaborating closely with engineering, product, and support teams to make sure that the documentation meets the needs of our diverse user base. If you've got over five years of experience in technical writing and a knack for translating complex concepts into easy-to-understand content, we think you’ll find this challenge both exciting and fulfilling. At n8n, we’re proud of our culture of inclusivity, collaboration, and continuous learning, making it a fantastic place for you to contribute and grow. Come help us elevate the documentation voice of n8n and support our thriving community of contributors — we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Lead Technical Writer Role at n8n
What are the primary responsibilities of the Lead Technical Writer at n8n?

As the Lead Technical Writer at n8n, your core responsibilities include defining the overall documentation vision and strategy, writing user-friendly content such as guides and APIs, mentoring a team of writers, and collaborating cross-departmentally with Engineering and Product teams to ensure that documentation aligns with user needs.

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What qualifications are required for the Lead Technical Writer position at n8n?

To qualify for the position of Lead Technical Writer at n8n, you should have a minimum of 5 years of experience in creating technical documentation, expertise in Docs-as-Code practices, and familiarity with tools like Git and Markdown. A solid understanding of technical concepts such as APIs and JavaScript is also necessary.

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How does n8n ensure clarity in its documentation for technical users?

n8n places a strong emphasis on clarity by having the Lead Technical Writer define a clear documentation strategy. This involves creating intuitive, user-centered content that avoids jargon and maintains a friendly tone, which is vital to enhancing user understanding. Regular collaboration with teams from different departments further ensures that all documentation addresses real user concerns.

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Is it necessary to have an engineering background to become Lead Technical Writer at n8n?

While it's not strictly necessary to have an engineering background to apply for the Lead Technical Writer position at n8n, having a background in engineering, computer science, or related technical fields is highly beneficial. This knowledge helps in grasping complex concepts, which ultimately translates into better documentation.

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What are the benefits provided to the Lead Technical Writer at n8n?

The Lead Technical Writer at n8n enjoys a range of benefits, including competitive compensation, opportunities for equity ownership, 30 vacation days in Europe, health and wellness plans, and an annual budget to invest in personal development. Additionally, you'll be part of a supportive culture that promotes career growth and work-life balance.

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Common Interview Questions for Lead Technical Writer
Can you explain your experience with Docs-as-Code and how it applies to the Lead Technical Writer role at n8n?

In your response, highlight specific examples where you've utilized Docs-as-Code frameworks in previous roles. Discuss tools you've used, how you managed version control, and how this methodology improves the documentation lifecycle, focusing on benefits such as collaboration and integration with development workflows.

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How do you approach mentoring and leading a team of technical writers?

When discussing your approach, emphasize the importance of fostering a positive team environment, setting clear goals, and providing constructive feedback. Share any methods you use to encourage professional development and ongoing learning among your team members.

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What is your process for ensuring that technical documentation stays current and relevant?

Describe your method of regularly reviewing and updating documentation, including collaboration with development and product teams to identify changes. Discuss the importance of establishing a routine for documentation audits, user feedback collection, and metrics to assess documentation effectiveness.

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Can you give an example of a time when you simplified complex technical information into clear documentation?

Share a specific instance that demonstrates your ability to distill complex concepts into user-friendly documentation. Highlight your thought process, the techniques you used to clarify the information, and the positive impact it had on user engagement or understanding.

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How would you handle conflicting feedback on documentation from different stakeholders?

Emphasize your collaborative approach to resolving conflicts, including gathering perspectives from all involved, prioritizing user needs, and finding common ground. Share your techniques for facilitating discussions and making evidence-based decisions on content clarity and accuracy.

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What tools do you find essential for technical writing and documentation management?

Discuss the specific tools you use, such as Markdown editors, version control systems like Git, and project management tools. Explain how each tool contributes to your writing process, enhances collaboration, and improves the quality of documentation.

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How do you gauge the effectiveness of documentation and its impact on user engagement?

Talk about the key metrics you track, such as usage stats, feedback from users, and support ticket reductions. Explain how these insights guide content updates and affirm your commitment to creating valuable documentation for users.

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What strategies do you use to dive into new technical products for documentation purposes?

Share your approach to learning new technical products, including hands-on experimentation, collaborating with developers, and seeking out user feedback. Discuss the importance of understanding user pain points to create relevant and valuable documentation.

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How would you ensure that n8n's documentation is accessible to both experienced developers and newcomers?

Highlight your focus on creating documentation with multiple entry points, including beginner-friendly guides and more complex material for experienced users. Discuss techniques for layering content and using clear language to cater to diverse skill levels.

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What unique qualities would you bring to the Lead Technical Writer role at n8n?

Reflect on your diverse skill set, experiences, and personal philosophy toward technical writing. Emphasize your dedication to clarity, user empowerment, and collaboration, and how these qualities align with the n8n vision and values.

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n8n is a free and open node-based Workflow Automation Tool. It can be self-hosted, easily extended, and used with third party web applications or custom in-house tools to automate repetitive tasks. With n8n, for the first time, people can move bey...

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DATE POSTED
April 24, 2025

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