VP Direct to Consumer Mortgage
At Mr. Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible!
Job Summary:
The Vice President, Sales Direct, is responsible for leading and executing the company’s sales strategy to drive revenue growth, market expansion, and customer satisfaction. This role involves overseeing regional or national sales teams, setting ambitious performance targets, and ensuring the achievement of production, quality, profitability, and customer service goals. The VP, Sales will spearhead sales force effectiveness initiatives, including strategic planning, performance analysis, quota management, sales process optimization, training, program implementation, compensation design, and talent acquisition.
As a key executive, the VP, Sales will collaborate closely with internal and external stakeholders, ensuring alignment between sales, marketing, operations, and customer success teams to enhance overall business performance. This role requires a visionary leader with strong business acumen, a data-driven approach, and a track record of scaling high-performing sales organizations. Reporting to the Senior Vice President (or relevant executive), they will play a pivotal role in shaping the company’s growth strategy and competitive positioning.
Works closely with executive sales leadership to define the optimal performance measurements and performance management programs required to ensure sales organization success.
- Makes recommendations for changing sales roles, coverage models, or team configurations in order to maximize sales productivity.
- Facilitates successful implementation of new programs through the sales organization by ensuring a well-defined, efficient sales process.
- Establishes high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches.
- Actively seeks opportunities to stay informed on trends and developments in the real estate market, as well as changing rules and regulations pertaining to both conventional and government insured mortgages.
- Oversees marketing initiatives by working with appropriate company channels to promote and maximize sales opportunities while ensuring compliance is followed.
- Lead high performing sales leaders and sales support staff.
- Foster a results-driven and customer-focused culture, promoting motivation and accountability.
- Develop and execute a comprehensive sales strategy to drive mortgage loan origination volume and revenue.
- Establish key performance indicators (KPIs) and sales targets, ensuring alignment with company goals.
- Ensure compliance with mortgage lending regulations and company policies.
Financial & Reporting Responsibilities:
- Develop and manage budgets, forecasts, and financial projections for the sales division.
- Analyze sales data, conversion rates, and key metrics to identify areas for improvement.
- Provide regular reports and strategic recommendations to executive leadership.
Education/Experience
- Bachelor's degree or equivalent commensurate experience required.
- Minimum of 10 years of leadership experience in mortgage sales, leading large call center operations
- Experience successfully managing analytically rigorous corporate initiatives.
- Strong analytical skills, development of creative solutions and consensus building
- Strong written and verbal communication skills.
- Ability to excel in a results-driven environment.
Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V
Job Requisition ID:
023698Job Category:
SalesPrimary Location City:
ChandlerPrimary Location Region:
ArizonaPrimary Location Postal Code:
85286Primary Location Country:
United States of AmericaAdditional Posting Location(s):
Average salary estimate
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At Mr. Cooper Group, we're all about making homeownership dreams come true! We're looking for a dynamic VP Direct to Consumer Mortgage to lead our sales journey from the Cyrus One Data Center in Chandler, AZ. In this role, you'll be the driving force behind our sales strategy, guiding a talented team towards ambitious revenue growth and exceptional customer satisfaction. Your energy will be key as you oversee both regional and national sales teams, setting them up for success with clear targets and strategic planning. You’ll bring a wealth of experience to the table, driving initiatives that enhance sales performance and streamline our processes. Collaborating with marketing, operations, and customer success, you'll ensure that all departments are aligned in their mission to serve our customers better. You'll be encouraged to stay ahead of market trends and create a powerful sales strategy that not only meets but exceeds our mortgage loan origination goals. Bringing your strong business acumen and analytical skills will be essential as you analyze performance metrics, manage budgets, and share insights with our leadership team. Together, we’ll not only meet targets but create a thriving, motivated sales culture dedicated to customer service. So, if you're ready to turn our collective dreams into reality and lead a team that values results, innovation, and collaboration, then the VP Direct to Consumer Mortgage position might just be your next adventure at Mr. Cooper Group!
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