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Senior Account Executive - job 1 of 2

At MMGY Global, we believe nothing shapes your view of the world like travel. So every day, we share our clients’ stories from a perspective that inspires people to see the world differently. Our personalized service and strategy connect media, consumers and influencers across the globe, taking people to new places and changing their views for the better. At MMGY, we inspire people to go places.

We have an immediate opening for a Senior Account Executive in our New York and Los Angeles office.

With established offices in Los Angeles and New York City our division develops strategic plans for our clients across consumer marketing, public relations, social media and travel trade engagement.  We represent international tourist offices, such as Australia’s Northern Territory, Rwanda, Madeira, Costa Rica among others. We are looking for a dynamic addition to our team to manage the responsibilities for international tourist board clients. Applicants should have strong consumer marketing and travel trade marketing skills. The candidate must possess 4-6 years marketing and tourism experience.

We are looking for candidates with a creative outlook, who can find, build, and maintain relationships with our destination clients, travel suppliers, airlines and partners to find new and innovative ways to increase visitor numbers via tactical sales and marketing activities. 

Responsibilities include:
  • Day to day client contact – meetings, phone, email etc.
  • Implement on-and-offline trade and consumer marketing campaigns, including content, native and digital OTA campaigns
  • Develop trade relations with tour operators, consortiums, travel agents, wholesalers, airlines and other industry partners
  • Conduct sales calls and training programs with tour operators and travel agents
  • Maximize reach and effectiveness of trade marketing and educational programs
  • Assist to develop and implement annual sales and marketing plans, with strong focus on integration and maximizing budget
  • Effectively track and manage budgets that contribute to the larger profitability and on-budget delivery of work for the account
  • Steward campaign reporting with a strong focus on securing conversion metrics
  • Draft client and stakeholder presentations
  • Ideate with the team on marketing programs and partnerships to encourage special interest travel
  • Liaise with client contacts to execute ad-hoc reports, assessments and required campaign and activities reporting
  • Manage timelines and implementation of projects
  • Assist with administrative functions of the account, particularly brief development, trafficking, tracking, coding and organizing sales, marketing and travel expenses and billing on an ongoing basis, client reporting.
 
Required Skills:
  • 4-6 years marketing and tourism experience
  • High levels of independence and illustrated decision making abilities
  • Proactively identifies client challenges and solutions on deliverables
  • Excellent communication and presentation skills
  • Superb organizational and multi-tasking skills
  • Ability to travel and work with minimum supervision
  • Project briefing, management and trafficking skills
  • Extensive knowledge of on-and-offline marketing outlets for the tourism sector
  • Understanding of on-and-offline digital advertising metrics and reporting
  • Ability to think strategically about sales and marketing activities
  • Ability to provide direction and input to account team and support staff
  • Budget management experience 
  • Comfortable working across different time zones as required by client
  • Able to travel domestically and internationally for approximately 25% - 30% of the year
  • Suitable tertiary qualifications
  • Proficient in MS Office (Word, Excel, PowerPoint)
  • Ability to travel both domestically and internationally; must possess valid passport
 
Preferred Skills:
  • Previous experience in the travel industry with understanding of travel distribution channels
  • Experience in integrated sales and marketing campaigns across disciplines
  • Experience in digital media and consumer marketing campaigns
  • Experience with marketing long-haul destinations such as Middle East, South Pacific, Africa or Asia 
Travel Required (one week per month on average)
 
This job description indicates the general nature and level of work expected of the Senior Account Executive. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities.
 
Salary Range for this position: $65,000 - $72,000
 
MMGY Global provides a comprehensive PTO + benefits package that includes a hybrid telework policy. Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa. MMGY Global is an Equal Opportunity Employer.

Who Are We? We’re a travel-obsessed collective of more than 600 people across the country and around the globe. And when we say we inspire people to go places, we mean ALL people. That’s why we’re focused on nurturing a workforce that is representative of the places we visit.
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What You Should Know About Senior Account Executive, MMGY Global

At MMGY Global, we're passionate about travel and excited to share our clients' inspiring stories that spark curiosity and wanderlust. We have an immediate opening for a Senior Account Executive in our vibrant New York and Los Angeles offices. This role is perfect for those with a knack for consumer and travel marketing, as you will manage various international tourist office clients, such as Australia’s Northern Territory and Rwanda. The ideal candidate has 4-6 years of experience in marketing and tourism, ready to build and nurture relationships with destination clients, travel suppliers, and partners. As you step into this dynamic position, you’ll be responsible for implementing innovative marketing campaigns, conducting sales calls, and maximizing the impact of our trade marketing efforts. Collaboration is the name of the game, as you’ll work closely with your team to develop annual sales and marketing plans, ensuring we remain budget-conscious while achieving major goals. With your strong organizational skills, you’ll track budgets, present comprehensive reports, and manage multiple projects simultaneously. If you’re excited about traveling, inspiring others, and being a key player in our mission to encourage travel, then the Senior Account Executive position at MMGY Global might just be your next great adventure. We offer a competitive salary range of $65,000 - $72,000 and a comprehensive benefits package, including a hybrid telework policy, to support you in your journey with us.

Frequently Asked Questions (FAQs) for Senior Account Executive Role at MMGY Global
What are the main responsibilities of a Senior Account Executive at MMGY Global?

As a Senior Account Executive at MMGY Global, your primary responsibilities include managing day-to-day client communications, implementing consumer marketing campaigns, building trade relationships, conducting sales calls, and tracking budgets. You will also be required to develop annual marketing plans that focus on maximizing client profitability while reporting on campaign effectiveness.

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What qualifications do I need to apply for the Senior Account Executive position at MMGY Global?

To apply for the Senior Account Executive position at MMGY Global, candidates should possess 4-6 years of marketing and tourism experience. A suitable tertiary qualification is also preferred, along with strong communication, multi-tasking, and project management skills, making you an ideal fit for this role!

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What is the salary range for the Senior Account Executive role at MMGY Global?

The salary range for the Senior Account Executive role at MMGY Global is between $65,000 and $72,000. In addition to a competitive salary, we offer a comprehensive PTO and benefits package, ensuring our employees are well-supported.

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Is travel required for the Senior Account Executive role at MMGY Global?

Yes, as a Senior Account Executive at MMGY Global, you can expect to travel domestically and internationally about 25% - 30% of the year. This includes vital face-to-face meetings with clients and partners, allowing you to enhance your relationships across the globe!

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What types of clients will the Senior Account Executive work with at MMGY Global?

In the role of Senior Account Executive at MMGY Global, you will manage international tourist board clients, including prominent destinations like Rwanda, Costa Rica, and Australia’s Northern Territory, among others. This varied portfolio gives you the opportunity to implement exciting and innovative marketing strategies to boost their presence.

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Common Interview Questions for Senior Account Executive
How do you handle multiple projects as a Senior Account Executive?

In addressing multiple projects, I prioritize tasks by deadlines and importance while employing effective project management tools to keep track of progress. Clear communication with team members is essential for successful collaboration.

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Can you describe a successful marketing campaign you led?

Certainly! At my previous position, I directed a multi-channel campaign for a travel client that increased visitor numbers by 25% over six months. I developed targeted content, engaging trade relations and employing data analytics to track our progress.

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What strategies do you use for effective budget management?

I analyze past expenditures, set realistic budget goals, and continually monitor financial performance throughout a project. This ensures we stay on track and provides opportunities for adjustments if needed.

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How do you establish strong client relationships?

Building trust is key! I focus on understanding client needs through regular communication, providing tailored solutions and ensuring client satisfaction throughout the project lifecycle.

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What experience do you have in conducting training for travel agents?

During my previous role, I led comprehensive training sessions that focused on product knowledge and sales techniques. I developed resources that empowered travel agents, resulting in better sales conversions for our clients.

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How do you keep up with marketing trends in the travel industry?

I invest time in researching industry publications, attending webinars, and networking with other professionals. This helps me stay informed and ensures that my strategies remain fresh and effective.

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What is your approach for reporting on campaign success?

I utilize metrics such as engagement rates and conversion statistics to compile reports, clearly communicating our achievements and areas for improvement to stakeholders throughout the project.

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How do you manage client expectations?

I set clear project goals and timelines from the start, providing regular updates and being honest about challenges. This transparent communication fosters trust and helps maintain positive relationships with clients.

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How would you handle a dissatisfied client?

First, I would listen carefully to their concerns, showing empathy and understanding. Then I would work collaboratively to resolve the issue, addressing their needs to restore their trust and confidence in our services.

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What motivates you as a Senior Account Executive?

I am fueled by my passion for travel and the desire to help clients succeed. Creating impactful campaigns that inspire exploration and connection brings me immense satisfaction and drives me to continuously improve.

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Our company will help to create a connected, inclusive and peaceful world by promoting travel as a cultural bridge of understanding. We will empower our staff and the travel industry at large to create economic opportunity, community pride and per...

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Full-time, hybrid
DATE POSTED
March 23, 2025

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