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Job details

Vitamin/Body Care Assistant

Salary Range

USD $17.00/Hr. -

Overview

The Job in a Nutshell:

The Vitamin/Body Care Assistant is responsible for assisting the Vitamin and Body Care Managers in the successful operation and profitability of the vitamin and body care departments.

 

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

04/17/2025

Responsibilities

Main Ingredients:

  • Providing World Class Customer Service and a positive customer experience as the number one priority daily.
  • Exemplifying integrity, responsibility, and excellence and adhering to all policies.
  • Creating inviting, full and shopable departments.
  • Assisting the department managers in ordering for vitamin and body care departments and maintaining accurate inventory levels.
  • Assisting the department managers in managing margin, driving sales, and overall department profitability including minimizing shrink and maximizing effective purchasing.
  • Ensuring all in-stock products/conditions meet company standards.
  • Offering and following up on special orders.
  • Merchandising shelves, endcaps and dynamic displays.
  • Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assisting in training and monitoring of department personnel including assigning and following up on tasks.
  • Conducting active and passive demos.
  • Working with the department managers to address performance issues within the department.
  • Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
  • Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
  • Maintaining the safety and security of customers and employees.
  • Answering customer questions per company standards and policies, including the use of Health Supportive Statements and/or statements of nutritional support.
  • Continually increasing product knowledge.
  • Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
  • Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
  • This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store.  
  •  

    Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

    Qualifications

    Recipe for Success:

  • High School diploma, GED or equivalent preferred.
  • 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
  • 1 year of experience supervising others preferred.
  • 1 year of experience in vitamins/supplements preferred.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and to stay focused with the task at hand.
  • Possess a sense of urgency in the completion of tasks.
  • Possess excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel and Outlook
  •  

    This job description is not an employment contract.  It does not guarantee a job or that the above listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.

     

     

    Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

      

    All Crew Members

    • Birthday Bonus Pay 
    • Vitamin Bucks (up to $2,080 earned as store credit annually) 
    • Holiday Pay for 5 Holidays – Stores Closed
    • Paid Time Off (sick days and vacation) that Increases with Tenure 
    • Paid Nutrition Education 
    • good4u Crew Member Discount  
    • {N}power Program (customer appreciation and rewards program) 
    • Regular, Scheduled Pay Increases  
    • Advancement Opportunities and Career Development 
    • Health and Wellness Program  
    • Employee Assistance Program (EAP)   
    • Employee Referral Program

     

    Full-Time Crew Members (30+ hours/week)

    • Medical, Dental and Vision Insurance 
    • Paid Parental Leave  
    • Paid Medical Leave (through company paid short-term disability insurance) 
    • Company Paid Short-Term Disability Insurance  
    • Company Paid Life Insurance 
    • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance   
    • Retirement Savings Plan (401k) with discretionary Company Match  
    • Healthcare and Dependent Care Flexible Spending Account (FSA)  
    • Health Savings Account (HSA) with Company Match 

    Diversity Statement

    At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

    At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

     

    Physical Capabilities and Environmental Demands:

     

    N = Never

    O = Occasional; 1-33% of time

    F = Frequent; 34-66% of time

    C = Constant; 67-100% of time

     

    Physical Requirements:

    • Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
    • Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
    • Must be able to occasionally use the computer for data entry and use of mouse.
    • Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
    • Must be able to frequently to reach above chest.
    • Must be able to occasionally sit, squat, kneel, and climb as needed.

     

    Environmental Requirements:

    • Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
    • Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

    Average salary estimate

    $35360 / YEARLY (est.)
    min
    max
    $35360K
    $35360K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Vitamin/Body Care Assistant, Natural Grocers by Vitamin Cottage

    At Natural Grocers, we are excited to invite you to apply for the role of Vitamin/Body Care Assistant in sunny Salt Lake City! In this position, you will play a crucial part in ensuring our vitamin and body care departments run smoothly and efficiently. Your primary focus will be to provide world-class customer service, creating a welcoming shopping environment for our customers. With a mix of ordering, merchandising, and inventory management, you’ll help ensure our shelves are stocked and attractive, showcasing everything our customers need. You will also assist our department managers in monitoring sales margins, minimizing inventory shrink, and training our amazing team members. If you love health products and enjoy being hands-on while building customer relationships, this job is perfect for you! You’ll dive into tasks such as handling register functions, managing customer returns, and demonstrating product knowledge during special promotions. With the potential for growth and various benefits including paid time off and health coverage, this role is a fantastic opportunity to thrive in the retail sector while promoting health and wellness. Join us in our commitment to making healthy choices accessible for everyone, and let’s create a positive impact together!

    Frequently Asked Questions (FAQs) for Vitamin/Body Care Assistant Role at Natural Grocers by Vitamin Cottage
    What are the main responsibilities of a Vitamin/Body Care Assistant at Natural Grocers?

    As a Vitamin/Body Care Assistant at Natural Grocers, your main responsibilities include providing outstanding customer service, managing inventory levels, assisting in ordering, and ensuring that products are displayed attractively. You will also help train staff, handle register functions, and maintain a safe and organized department.

    Join Rise to see the full answer
    What qualifications are required for the Vitamin/Body Care Assistant position at Natural Grocers?

    To qualify for the Vitamin/Body Care Assistant role at Natural Grocers, you should ideally have a high school diploma or equivalent, experience in retail, and knowledge of vitamins and supplements. Supervisory experience is preferred, and you must possess strong customer service skills and organizational abilities.

    Join Rise to see the full answer
    What skills are important for a Vitamin/Body Care Assistant at Natural Grocers?

    Key skills for a Vitamin/Body Care Assistant at Natural Grocers include excellent customer service, attention to detail, the ability to manage changing priorities, and proficiency in inventory management systems. Cash handling skills and proficiency in common office software like MS Word and Excel are also beneficial.

    Join Rise to see the full answer
    What type of training will I receive as a Vitamin/Body Care Assistant at Natural Grocers?

    At Natural Grocers, new Vitamin/Body Care Assistants will receive comprehensive training that includes product knowledge, customer service techniques, and guidelines on health supportive statements. You’ll also get training on inventory systems, safety practices, and cash register operations.

    Join Rise to see the full answer
    What are the opportunities for advancement while working as a Vitamin/Body Care Assistant at Natural Grocers?

    Natural Grocers prides itself on promoting employees from within. As a Vitamin/Body Care Assistant, you will have opportunities for advancement into management roles or specialized positions within the health and wellness sector, based on your performance and willingness to learn.

    Join Rise to see the full answer
    Common Interview Questions for Vitamin/Body Care Assistant
    Can you explain your experience with vitamins and supplements as it relates to the Vitamin/Body Care Assistant position?

    When responding, detail any direct experience you have with vitamins, supplements, or health-related products. Highlight your knowledge of their benefits and how you’ve interacted with customers seeking advice on these products.

    Join Rise to see the full answer
    What do you consider to be excellent customer service?

    Provide examples of how you've ensured a positive experience for customers in past roles. Discuss your communication skills and any instances where you went above and beyond to meet customer needs.

    Join Rise to see the full answer
    Describe a time when you had to manage a difficult customer.

    Share a specific situation in which you handled a challenging customer interaction. Focus on how you maintained professionalism, listened effectively, and worked towards a solution.

    Join Rise to see the full answer
    How do you prioritize tasks when managing multiple responsibilities?

    Discuss your approach to task management, using specific examples of when you had to juggle various responsibilities. Mention techniques you use to stay organized and focused.

    Join Rise to see the full answer
    What merchandising strategies have you used in your previous roles?

    Share strategies that have proven effective in your past experiences, such as creating eye-catching displays or strategically placing products based on customer needs.

    Join Rise to see the full answer
    How would you handle inventory discrepancies?

    Explain the steps you would take to investigate and resolve any discrepancies. Emphasize your attention to detail and your proactive approach to maintaining accurate inventory records.

    Join Rise to see the full answer
    Can you describe your experience with handling cash and register functions?

    Outline your past experiences dealing with cash handling, including any training you’ve received. Stress your accuracy and reliability in financial transactions.

    Join Rise to see the full answer
    What motivates you to work in the health and wellness industry?

    Share your passion for health and wellness, mentioning any personal experiences or motivations that drive your interest in this industry.

    Join Rise to see the full answer
    How do you keep up with new products and trends in the vitamin and body care sector?

    Discuss your methods for staying informed about the latest products, trends, and research in the health and wellness field. This could include reading industry publications, attending workshops, or engaging with relevant communities.

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    Why do you want to work at Natural Grocers as a Vitamin/Body Care Assistant?

    Express your enthusiasm for Natural Grocers' mission and values, bringing up specific aspects of the company that resonate with you, such as their commitment to health and inclusion in the community.

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    Live your passion grow your career! Text "GROW" to 97211 to find your next position Natural Grocers was founded in 1955 because we care. We care about the environment, we care about the health of our nation, the economy, the health of our comm...

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