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Deputy Program Manager

Description

NetCentrics is seeking a Deputy Program Manager to support our government customer at the Global Service Center (J6) under the operational control of the Defense Information Systems Agency (DISA) located in Arlington, VA.  This role is critical in overseeing IT services and solutions provided to the Office of the Secretary of Defense (OSD) 4th Estate offices. The Deputy Program Manager will act as the primary point of contact in the absence of the Lead Program Manager and ensure contract requirements are met efficiently.


About Us: 

At NetCentrics, we proudly hold a distinguished position as a leader in cybersecurity, cloud, digital transformation, and mission support. With an esteemed clientele that includes the DoD, DHS, Federal Civilian Agencies, and the Intelligence Community, our impact on national security is undeniable. We are a diverse group of intellectually curious people, solving hard problems, and living by our core values while bonded by the shared vision to secure our nation - join us!


Responsibilities:

  • Support the Lead Program Manager in overseeing program execution, ensuring alignment with contract requirements and customer expectations.
  • Provide leadership in managing IT services, ensuring compliance with Department of Defense (DoD) policies and procedures.
  • Offer strategic guidance and operational support to ensure high-quality IT service delivery to senior DoD leaders.
  • Communicate effectively with internal and external stakeholders, including government leadership and industry partners.
  • Ensure adherence to industry best practices, ITSM principles, and federal regulations related to IT service management.
  • Supervise and manage personnel across various labor categories to meet project scope and deliverables.  


Required Qualifications:

  • Education: Bachelor’s degree (preferably in an IT-related field).
  • Experience: Minimum of five years demonstrated experience as a program manager within the IT or defense sector.
  • Security Clearance: Active DoD-sponsored Top Secret clearance with SCI eligibility.
  •  Demonstrated ability for oral and written communication, preferred this ability was with the highest levels of management. 
  •  Knowledge of industry accepted standards and best practices related to Information Management operations, and with ITSM best practices. 


Preferred Qualifications: 

  • Experience leading and managing service delivery (SD) or sales efforts in a similar-sized organization to JSP.
  • Proven success in supervising and managing teams of various skill levels and labor categories.
  • Familiarity with industry standards related to Service Delivery (SD) operations and mission execution.
  • Prior experience in a DoD IT environment with an understanding of federal regulations and compliance.
  • Experience managing performance-based contracts and a solid understanding of FAR regulations.


Where You Belong

At the heart of our organization lies a set of five core values that guide every facet of our work. "Mission First" epitomizes our unwavering commitment to our goals. "People Always" underscores the significance we place on our team's well-being and development. We continually strive to "Be Eminent" by consistently pushing the boundaries of excellence. "Embrace the Team" reflects our unwavering belief in the power of collaboration, recognizing that together, we attain greatness. With every action, we "Act with a Purpose," ensuring that our efforts contribute meaningfully to a larger mission. These values serve as the bedrock of our company culture, propelling us forward as a united and purpose-driven team.


Why Join NetCentrics

Join us not just to be a part of safeguarding our nation, but to be at the forefront of innovation, where your ideas and expertise play a pivotal role in shaping the future of cybersecurity and IT. Together, we're not just protecting systems; we're pioneering them. Come be a part of our team and redefine the possibilities in our industry!


Commitment to Diversity

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.


Equal Opportunity Employer/Veterans/Disabled

Average salary estimate

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What You Should Know About Deputy Program Manager, NetCentrics

NetCentrics is searching for a dynamic Deputy Program Manager to join our team in Arlington, Virginia. This pivotal role is designed to support our esteemed government client at the Global Service Center (J6) under the Defense Information Systems Agency (DISA). As the Deputy Program Manager, you'll be the primary point of contact in the absence of the Lead Program Manager, ensuring that our IT services and solutions meet the needs of the Office of the Secretary of Defense's 4th Estate offices. You'll have the opportunity to showcase your leadership skills by overseeing program execution, engaging in strategic guidance, and facilitating high-quality service delivery to senior DoD leaders. At NetCentrics, we pride ourselves on our commitment to national security and customer satisfaction. Your responsibilities will include managing personnel across various labor categories and ensuring compliance with DoD policies and IT service management best practices. With a diverse and intellectually curious team, you'll be part of a culture that values collaboration and excellence. If you have a passion for IT management and a desire to make a meaningful impact, we invite you to join us in pioneering cybersecurity and IT solutions for a brighter future.

Frequently Asked Questions (FAQs) for Deputy Program Manager Role at NetCentrics
What are the primary responsibilities of the Deputy Program Manager at NetCentrics?

The Deputy Program Manager at NetCentrics is responsible for overseeing program execution and ensuring alignment with contract requirements. This includes providing strategic leadership in managing IT services, communicating effectively with stakeholders, and ensuring compliance with DoD policies and industry standards.

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What qualifications are required to become a Deputy Program Manager at NetCentrics?

To become a Deputy Program Manager at NetCentrics, candidates should hold a Bachelor's degree, preferably in an IT-related field, along with a minimum of five years of experience in program management within the IT or defense sector. An active DoD-sponsored Top Secret clearance with SCI eligibility is also required.

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How does the Deputy Program Manager ensure high-quality service delivery to DoD leaders?

The Deputy Program Manager ensures high-quality service delivery by providing operational support, adhering to industry best practices in IT service management, and leading teams effectively to meet project scope and deliverables.

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What is the work environment like for a Deputy Program Manager at NetCentrics?

The work environment for a Deputy Program Manager at NetCentrics is collaborative and driven by a commitment to excellence. Employees are encouraged to embrace teamwork, innovate solutions, and contribute positively to our mission-focused culture.

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What career advancement opportunities exist for Deputy Program Managers at NetCentrics?

Deputy Program Managers at NetCentrics have access to various career advancement opportunities as they build their expertise in IT management and strategic leadership, with the potential to move into higher-level management or specialized roles within the organization.

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Common Interview Questions for Deputy Program Manager
What experience do you have managing IT programs in the defense sector?

Highlight your previous roles where you managed IT programs, emphasizing specific projects, your contributions, and the outcomes achieved in alignment with defense sector standards.

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How do you ensure compliance with Department of Defense policies?

Explain your familiarity with DoD policies and regulations, and provide examples of how you have implemented compliance measures in your previous roles.

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Can you describe your leadership style?

Discuss your approach to leadership, using concrete examples of how you've motivated teams, managed performance, and embraced collaboration to achieve project goals.

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How do you handle conflicts within your team?

Share a specific instance where you successfully resolved conflict among team members, focusing on your communication strategies and the positive outcome that followed.

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What strategies do you employ for effective communication with stakeholders?

Detail the various communication methods you utilize, such as regular updates and feedback meetings, to maintain transparency and foster collaboration with both internal and external stakeholders.

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Describe a challenging program you managed. How did you overcome obstacles?

Provide a thorough account of a complex program, the challenges faced, and the proactive steps you took to navigate those challenges successfully.

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What methodologies do you use for IT service management?

Discuss your experience with various IT service management methodologies, such as ITIL, and how you have applied them in your previous positions to optimize service delivery.

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How do you measure the success of your programs?

Outline the key performance indicators (KPIs) or metrics you track to evaluate program success, explaining how you use data to inform decisions and improve program outcomes.

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What do you believe is the importance of team collaboration in program management?

Articulate your belief in the value of teamwork and collaboration, backing it up with examples of successful projects that benefited from a cohesive team environment.

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Why do you want to work as a Deputy Program Manager at NetCentrics?

Express your enthusiasm for the opportunity at NetCentrics, highlighting the company’s commitment to innovation in cybersecurity and IT, and how your skills align with their mission and values.

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NetCentrics leverages an innovative, agile, ‘what’s-next’ approach to our customers’ IT and cyber challenges. From digital transformation, data analytics, machine learning, and artificial intelligence, these key technologies, along with thought le...

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DATE POSTED
April 4, 2025

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