Technical Program Manager - Cybersecurity - job 8 of 20

As a Technical Program Manager at Visa, you will be responsible for end-to-end planning and implementation of complex cross-functional cybersecurity projects. This includes assembling high-performance teams, identifying project impacts, proactively tracking risks, maintaining detailed records of financials and schedules, and ensuring compliance with Visa's Project Management Methodology.

Visa seeks a Technical Program Manager who has a solid background in project management, particularly within the cybersecurity domain. Candidates should possess excellent communication skills, experience leading cross-functional teams, and a strong technical acumen. A proven track record in managing complex projects and navigating organizational structures is essential.

At Visa, you’ll find a dynamic and innovative work environment. As a hybrid employee, you can work remotely and on-site, providing flexibility while still fostering collaboration. You’ll be engaging with high-performance teams in an organization committed to leading-edge technology and cybersecurity initiatives.

Visa emphasizes professional development by offering continuous learning opportunities, mentorship programs, and access to industry-leading training resources. As a Technical Program Manager, you’ll be encouraged to grow your skills in areas that contribute to both your personal success and the success of Visa’s cybersecurity programs.

Successful Technical Program Managers at Visa need strong leadership abilities, excellent problem-solving skills, and the capability to communicate effectively across different teams. Additionally, a deep understanding of project management methodologies, risk assessment strategies, and a passion for cybersecurity are crucial for thriving in this role.

When answering this question, it’s essential to demonstrate your knowledge of various project management methodologies like Agile, Scrum, or Waterfall. Explain how you've applied these methodologies in past projects, particularly in cybersecurity settings, and how they contributed to project success.

Discuss your approach to prioritization, emphasizing your ability to assess project timelines, stakeholder impact, and risk factors. You might want to share an example where your prioritization strategy led to successful project outcomes, thereby showcasing your effective decision-making skills.

When discussing a challenging project, focus on the specific obstacles you faced and the strategies you implemented to overcome them. Detail the outcome and what you learned, demonstrating your resilience and ability to adapt under pressure.

Talk about your communication strategies, such as regular status updates and feedback sessions. Share how you ensure that all stakeholders are aligned with the project's goals and timelines, and how you handle changes in scope or unexpected issues.

Mention specific project management tools you're proficient in, such as JIRA, Trello, or Microsoft Project. Explain how you use these tools to track progress, manage resources, and facilitate team collaboration, which can illustrate your technical aptitude as a program manager.

Discuss your proactive approach to risk management, including how you conduct risk assessments and your process for developing mitigation strategies. Provide an example of a specific risk you identified in a project and how you successfully managed it.

Share your experience collaborating with various teams, emphasizing the importance of clear communication and collaboration. Provide an example of a project where you successfully led a cross-functional team and how you handled any challenges that arose during the process.

When answering this question, describe the steps you take to adhere to established methodologies. This could include regular training, using compliance checklists, or conducting audits. Highlight any experience you have with ensuring compliance in previous roles.

Discuss how you create a supportive and encouraging environment, perhaps by setting clear goals, recognizing achievements, and fostering open communication. Providing specific instances where you motivated a team can help illustrate your leadership skills.

Share your conflict resolution strategy, emphasizing the importance of listening to all parties involved, facilitating open discussions, and finding common ground. Discuss an example of a conflict you successfully resolved, showcasing your interpersonal skills.