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Engineering Manager

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid

Job Description

We are looking for an Engineering Manager with a fervent desire to learn and innovate. You challenge the status quo, and you are resolved to help Nexthink stay on the leading edge of the digital employee experience.

As an Engineering Manager, you play a key role in guiding one of the engineering teams that are at the heart of Nexthink’s solution. To be successful in this role, you need a deep mix of management and technical skills, and the ability to work in a dynamic environment, going from high-level strategy roadmap and architecture to implementation details. We are looking for an outcome (as opposed to output) oriented professional.

  • Build a high-performing engineering team by attracting and retaining the highest quality talent, onboarding, coaching, performance improvement, and career progression of the engineers.
  • Drive and direct the engineering processes, architecture, and technical roadmap within the team in alignment with the Engineering management team.
  • Oversee the technical debt, security, quality, and technical decisions with proficiency and in a structured manner.
  • Evangelize, drive, and continuously improve our agile methodologies for software development to continue building our product iteratively and in a lean way.
  • Instill Nexthink values as a building foundation for your team
  • Work with the Product Management and UX teams to help write user stories, build an effective product roadmap with your technical inputs, and ensure smooth and close collaboration with the engineers from discovery to delivery.
  • Ensure coordination and full alignment between different agile teams across multiple locations as well as cross-department collaboration such as Marketing, sales, HR, or customer success.
  • Ability to contribute technically within the team as required by bringing your experience in architectural decisions, code reviews, prototypes, and codebase.
  • Own problems from end-to-end, manage complexity, and interact directly with stakeholders to understand and minimize any impact to the business.
  • Foster a culture of integrity, mutual respect, and collaborative decision-making.

Qualifications

  • B.S. or Master in Computer Science with previous experience and exemplary track record in a similar management role, building from scratch and directing engineering teams in an Agile environment
  • Experience dealing with internationally distributed teams with the ability to work in a multicultural and hypergrowth paced environment, managing appropriately cultural gaps and embracing change
  • Robust knowledge around the technology stack and processes for full-stack development, microservices, and cloud architecture and deployment
  • Prior experience as a software engineer or architect with a exemplary understanding of coding, software architectures and with the ability to discuss technical details and provide insightful inputs
  • Experience collaborating with the product managers and engineers to align product and engineering roadmaps to generate the highest business value
  • Experience in guiding, managing, coaching, and mentoring software engineers towards delivering timely and high-quality software while growing them to the next level
  • Well-developed ‘get things done’ mindset, willing to do what it takes to get concrete outcomes
  • Profound know-how in agile practices and frameworks
  • Teamwork and collaboration are part of your DNA
  • Impressive communication skills with proficiency in English (spoken and written)
  • Enthusiasm to learn new technologies and work in a close-knit team to find new and better ways to serve the needs of the business

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

  • 💼 Permanent Contract and a competitive compensation package.
  • 📍 Very good location next to the Prilly-Malley train station.
  • 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
  • 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.
  • 🤸 Free access to a fitness centre inside the building.
  • 🚞 Reimbursement of the half-fare travel card for public transport. 
  • 🧑‍🏫 Reimbursement up to 50% of the cost of French classes.
  • 🍉 Fresh fruit, cookies, and soft drinks as well. 
  • 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
  • 📣  Bonuses for referring successful hires after three months of continuous employment.
  • 🚚 We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

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CEO of Nexthink
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Pedro Bados
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What You Should Know About Engineering Manager, Nexthink

Nexthink is on the lookout for an Engineering Manager who is ready to steer a high-performing engineering team while driving innovation in digital employee experience management software at our picturesque headquarters in Lausanne, Switzerland. With a heartfelt commitment to shaping the future of how companies like ours operate, the Engineering Manager will not only guide their team through high-level strategy and technical decisions but also engage directly with engineers on vital architectural considerations and coding practices. You'll be instrumental in building an agile group that thrives on continuous improvement, ensuring smooth collaboration across departments like Product Management and UX to deliver exceptional digital experiences. If you have a track record in leading teams and a passion for nurturing talent through coaching, onboarding, and performance management, this role offers you a unique blend of management and technical challenges. You'll also play a key role in shaping Nexthink’s engineering culture, advocating for our core values, and fostering a collaborative environment where innovative solutions can flourish. Come bring your expertise in software architecture, cloud technology, and agile practices to Nexthink, where you'll be part of a diverse and inclusive team transforming IT experiences for over 15 million employees globally. Your journey at Nexthink awaits, filled with opportunities to shape the future and build the moments that matter.

Frequently Asked Questions (FAQs) for Engineering Manager Role at Nexthink
What are the primary responsibilities of an Engineering Manager at Nexthink?

As an Engineering Manager at Nexthink, you will be responsible for guiding one of our key engineering teams, ensuring alignment with the overall engineering strategy, and overseeing the technical roadmap. Your role includes attracting top talent, onboarding new engineers, managing team performance, and driving agile methodologies. Additionally, you'll collaborate with Product Management and UX to craft effective user stories and product roadmaps.

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What qualifications are required to apply for the Engineering Manager position at Nexthink?

Candidates interested in the Engineering Manager role at Nexthink should possess a Bachelor's or Master's degree in Computer Science and demonstrate a solid track record in management within an Agile environment. Experience in leading internationally distributed teams, a strong understanding of full-stack development, and proficiency in agile frameworks are essential. Additionally, candidates should have exceptional communication skills and a collaborative mindset.

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How does Nexthink support the growth and development of its Engineering Managers?

At Nexthink, we prioritize professional growth and development for our Engineering Managers. You will have opportunities for coaching, mentoring, and career progression within a supportive and dynamic environment. We offer flexible working conditions, unlimited vacation time, and organizational initiatives that encourage ongoing learning and knowledge sharing among Nexthinkers.

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What makes Nexthink a unique employer for an Engineering Manager?

Nexthink stands out as a unique employer due to our commitment to diversity, equity, and inclusion, with employees from over 75 nationalities. Our innovative technology shapes the future of digital workplaces, allowing you to be at the forefront of IT transformation. You will also experience a collaborative, fun, and supportive culture with benefits that prioritize well-being, such as flexible hours, access to fitness amenities, and bonuses for referring successful hires.

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What does a typical day look like for an Engineering Manager at Nexthink?

A typical day for an Engineering Manager at Nexthink involves a blend of strategic planning and hands-on technical engagement. You’ll participate in agile ceremonies with your team, meet with product managers to align on priorities, conduct code reviews, and mentor engineers. You'll ensure all teams are coordinated effectively across different locations and facilitate collaboration with various departments, fostering a culture of integrity and mutual respect.

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Common Interview Questions for Engineering Manager
Can you describe your experience in managing engineering teams in an Agile environment?

When answering this question, detail specific instances where you've successfully implemented Agile methodologies within your teams. Highlight the outcomes of these experiences, how you facilitated team dynamics, and how you tackled Agile challenges. Relate these experiences back to how they would apply to the Engineering Manager position at Nexthink.

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How do you prioritize tasks and projects within your engineering team?

Discuss your approach to prioritization, including how you assess project requirements, stakeholder input, and team capacity. Relate your methods to ensuring alignment with company goals and maximizing business value, showing how they would be applicable to the Engineering Manager role at Nexthink.

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What strategies do you employ to foster collaboration among cross-functional teams?

Your response should reflect your understanding of the importance of cross-department collaboration. Describe the techniques you've used to ensure communication and alignment across teams, including regular check-ins, shared goals, and collaborative tools, and how you'd implement these strategies at Nexthink.

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How do you handle conflicts within your engineering team?

Provide an example of a conflict you've managed effectively, emphasizing your conflict resolution skills. Discuss how you foster open communication, encourage team members to express their perspectives, and guide them to find mutually agreeable solutions, underlining how this fits well within Nexthink's collaborative culture.

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Explain your experience with architectural decisions and technical roadmaps.

When addressing this question, emphasize your background in technical architecture and how it has influenced your decision-making. Discuss methodologies you've employed to create and implement technical roadmaps that align with engineering goals and overall business objectives relevant to the Engineering Manager role at Nexthink.

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Can you provide an example of a successful project you have led?

Describe the project from inception to completion, focusing on your leadership role, the challenges you encountered, and how you overcame them. Emphasize the results achieved, including how the team's efforts contributed to business objectives, drawing connections to how you can replicate that success at Nexthink.

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What do you consider when hiring new engineers for your team?

Share your strategies for identifying top talent, including technical skills, cultural fit, and potential for growth. Explain how you balance assessing both technical abilities and soft skills, and how these would be applied when building a strong team at Nexthink.

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How do you keep your team motivated and engaged?

Discuss specific techniques you've implemented to boost morale, encourage creativity, and foster a positive work environment. These could include regular feedback cycles, recognition programs, team-building activities, and how such practices align with Nexthink’s values.

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What is your approach to technical debt management?

Provide a thoughtful approach to tackling technical debt, including how you've prioritized addressing it and strategies for integrating debt management into your team's engineering processes. Highlight how you would implement this approach in the Engineering Manager position at Nexthink to enhance development velocity.

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How do you ensure quality assurance within your team’s development processes?

Explain the quality assurance practices you've established, from code reviews to automated testing. Emphasize how you've created a culture of quality within your teams and how this focus on excellence would align with the expectations for the Engineering Manager role at Nexthink.

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Experience is Everything – It’s in our DNA We think experience and people matter the most. In fact, we’re not just the leader in the digital employee experience management category, we invented the category. At the end of the day, we get to say we...

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Full-time, hybrid
DATE POSTED
April 5, 2025

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