Support Tech, Sterile Processing, Northside Hospital Gwinnett - job 1 of 2

As a Support Tech at Northside Hospital Gwinnett, your responsibilities will include cleaning and servicing patient rooms, removing waste, performing special projects, and ensuring the surgical services unit is fully stocked with necessary supplies. Your role is crucial in providing support to both staff and patients, including assistance with simple patient care activities.

To qualify for the Support Tech position at Northside Hospital Gwinnett, candidates must have a high school diploma or equivalent. Additionally, holding a Basic Cardiac Life Support (BLS) certification from the American Heart Association is mandatory. Preferred qualifications include at least one year of experience in a surgical services setting or as a Support Technician.

Yes, the Support Tech position at Northside Hospital Gwinnett involves varying work hours, including weekend requirements. This flexibility allows our dedicated staff to provide ongoing care and support to the patients and areas within the hospital.

While prior experience in healthcare is not strictly required, having one year of experience in a surgical services or clinical department is preferred for the Support Tech position at Northside Hospital Gwinnett. This experience can significantly enhance your ability to contribute effectively in this role.

Successful Support Techs at Northside Hospital Gwinnett demonstrate strong attention to detail, the ability to adapt in a fast-paced environment, excellent communication skills, and a compassionate attitude towards patients. Being a team player who prioritizes patient care greatly contributes to success in this role.

In answering this question, highlight specific experiences you had while providing patient care in previous roles. Emphasize your understanding of patient needs and how you effectively supported both patients and staff through your activities.

When responding, showcase your organizational skills by explaining how you assess which tasks are urgent and essential, and how you ensure that all responsibilities are managed efficiently, especially in a bustling healthcare environment.

Discuss your knowledge of relevant safety protocols and how you implement them in your daily work. Providing specific examples can help demonstrate your commitment to maintaining a safe environment for patients and staff.

Outline your approach to dealing with challenging situations with empathy and clear communication. Mention any techniques you utilize to de-escalate tensions and provide comfort, assuring the interviewers of your emotional intelligence.

Share your personal story or experiences that drew you to healthcare. Emphasize your passion for helping others and how that motivation drives your efficiency and dedication in your role as a Support Tech.

This is an opportunity to demonstrate your knowledge of proper cleaning protocols, infection control standards, and the importance of maintaining a sterile environment. Provide examples of practices you adhere to in ensuring a clean workspace.

In your answer, detail how you maintain open lines of communication with other team members, rely on clear and concise reporting, and ensure that everyone's roles and responsibilities are understood for effective collaboration.

Explain your organizational skills and methods for tracking inventory and anticipating the need for restocking supplies to ensure that the surgical team has everything they need to operate efficiently without interruptions.

Provide a specific, impactful example that illustrates your dedication to patient care or teamwork, emphasizing how your actions positively affected the experience and outcomes for those involved.

Articulate your interest in Northside Hospital Gwinnett and how its values, mission, and commitment to community healthcare align with your personal and professional goals. Showing a genuine connection to the institution can be impactful.