Sales Development Representative (SDR)

As a Sales Development Representative (SDR) at OfferZen, your primary responsibilities will include researching and identifying high-quality leads, executing multi-channel outreach through cold emails, calls, and social media, and nurturing relationships to generate qualified meetings for our Account Managers. You’ll also collaborate with the sales team to enhance outreach strategies and directly contribute to our growth.

To qualify as a Sales Development Representative (SDR) at OfferZen, you should have at least 2 years of experience in B2B SaaS sales, along with a proven track record of consistently generating new business through phone conversations. Proficiency in crafting effective messaging and a hands-on approach to creating and nurturing leads are also essential qualities we look for.

Success as a Sales Development Representative (SDR) at OfferZen is measured by your consistent ability to produce qualified opportunities, build and maintain strong relationships with multiple stakeholders, and drive lead progression, ultimately contributing to customer acquisition. Your efforts directly influence our company’s success!

At OfferZen, we pride ourselves on a vibrant, collaborative culture that prioritizes growth and excellence. As a Sales Development Representative (SDR), you will work in a supportive environment alongside talented individuals who are passionate about B2B tech sales. We truly value teamwork and creativity, ensuring that everyone’s contributions are recognized and fostered.

At OfferZen, as a Sales Development Representative (SDR), you can expect a clear path for career advancement. With your consistent performance, there's potential to quickly ramp up into senior sales roles, such as Account Executive (AE). Our emphasis on training and development will equip you with the skills needed to progress in your career!

In answering this question, provide specific examples of your experience in generating leads, including the methods you used, such as cold calling or email outreach, and how you identified potential customers. Highlight metrics or success stories that demonstrate your effectiveness in this area.

Describe your approach to listening to customer concerns, validating their feelings, and providing thoughtful responses. Share a specific incident where you successfully turned an objection into a positive outcome.

Discuss the various channels you employ for outreach, such as email, LinkedIn, and phone calls. Explain how you tailor your messaging for each platform and provide an example of a successful multi-channel campaign you executed.

Explain your method for prioritizing leads, such as focusing on warm leads first or based on industry relevance. Give examples of tools or frameworks you might use to keep organized and maximally efficient in your outreach.

Detail your proficiency with CRM systems like Salesforce or HubSpot. Include examples of how you've utilized these tools to track leads, manage relationships, and analyze sales data to drive performance.

Discuss the key performance indicators (KPIs) you track, such as the number of qualified leads generated, meetings booked, and conversion rates. Explain how you set personal goals and how meeting these KPIs helps your team achieve broader sales objectives.

Share a specific and compelling story about a time you were able to convince a hesitant prospect. Break down your approach, tactics, and the ultimate result to exemplify your negotiation and persuasive skills.

Explain your methods for staying current, such as following relevant publications, engaging in networking opportunities, or attending industry events. Mention any specific sources or communities that you find beneficial.

Outline an actionable plan: assess your current strategies, seek feedback from colleagues, leverage available resources, possibly re-evaluate your target audience, and how you would monitor progress toward meeting goals.

Communicate your appreciation for OfferZen’s mission and culture. Discuss how the role aligns with your career aspirations and how you can contribute to the company's growth, backed by your relevant skills and enthusiasm for the tech industry.