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Technical Lab Assistant

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

The TLA demonstrates the ability to perform phlebotomy and a variety of technical and clerical functions in the Laboratory based on the needs of the individual campus. He/she performs routine laboratory procedures based on principles of human growth and development according to established lab guidelines using customer focus, teamwork, adaptability to change, problem solving, communication and personal excellence. Position handles blood, tissue, fecal matter, sputum, urine, spinal fluid and other body fluids. Specimens may be contaminated with infectious diseases including HIV and other blood borne pathogens.

Responsibilities And Duties:

70%  Phlebotomy and/or specimen processing depending on job location.  Adherence to Safety and Infection Control practices.  Customer service to clinicians and clients.  Must be comfortable and professional on the telephone, able to communicate with physician office staff and clinical staff, and laboratory associates.  Must be able to communicate with patients and their families, and use service recovery where necessary.

15%  Associated computer related tasks (i.e. LIS, e-Source)

5%   Training new employees and students

5%   Adherence to regulatory compliance including National Patient Safety Goals, CAP, OSHA, JCAHO, CMS, OSH and Laboratory Policies and Procedures.

5%   Maintaining competencies, mandatory required education (ACE).  Perform miscellaneous tasks as assigned.

Minimum Qualifications:

High School or GED (Required)DL - Driver's License - Department of Motor Vehicles

Additional Job Description:

SPECIALIZED KNOWLEDGE
Customer Service.  Computer skills.  Communication skills. Medical Terminology

High School Diploma or equivalent

6 months - 1 year experience in phlebotomy and/or specimen processing

Associates working in a skilled nursing facility setting are required to have an active driver’s license and carry personal auto insurance

Work Shift:

Day

Scheduled Weekly Hours :

32

Department

Core Lab

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

What You Should Know About Technical Lab Assistant, OhioHealth

Are you looking for a rewarding opportunity as a Technical Lab Assistant at OhioHealth? We're not just a health system; we are a community that believes in empowering individuals on their health journeys. As a Technical Lab Assistant, you'll play a critical role in performing phlebotomy and other essential technical functions in our lab. Your day-to-day tasks will involve collecting and processing samples such as blood, tissue, and urine, ensuring adherence to safety and infection control guidelines. You'll get to work closely with our clinicians and clients, showcasing outstanding customer service while also communicating clearly with patients and their families. Not only will you carry out routine laboratory procedures, but you'll also assist in training new employees and ensuring that our team upholds compliance with all relevant regulations. With a focus on teamwork and adaptation, you'll help inspire hope and health in your community while advancing your own skills in this vibrant healthcare environment. If you have a high school diploma and at least six months of experience in phlebotomy or specimen processing, we welcome your application. Join OhioHealth and be part of a team that is committed to excellence and lifelong learning!

Frequently Asked Questions (FAQs) for Technical Lab Assistant Role at OhioHealth
What responsibilities does a Technical Lab Assistant at OhioHealth have?

As a Technical Lab Assistant at OhioHealth, you will primarily focus on performing phlebotomy and processing specimens. This includes handling various body fluids while adhering to strict safety and infection control measures. Additionally, you will provide customer service to clinicians and patients, effectively communicate with healthcare staff, and maintain compliance with laboratory regulations and policies.

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What qualifications do I need to apply for the Technical Lab Assistant position at OhioHealth?

To be considered for the Technical Lab Assistant position at OhioHealth, a high school diploma or equivalent is required. Candidates should possess 6 months to 1 year of experience in phlebotomy or specimen processing. Specialized knowledge in medical terminology, customer service, and computer skills will make you a strong candidate for this role.

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Is previous experience required for the Technical Lab Assistant role at OhioHealth?

Yes, previous experience is required for the Technical Lab Assistant position at OhioHealth. Candidates should have at least 6 months to 1 year of experience in phlebotomy and/or specimen processing to ensure they can effectively perform the tasks associated with this critical role in our laboratory.

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What does a typical day look like for a Technical Lab Assistant at OhioHealth?

A typical day for a Technical Lab Assistant at OhioHealth includes performing phlebotomy, processing specimens, and engaging in computer-related tasks such as data entry in the Laboratory Information System (LIS). You will communicate with clinicians, patients, and laboratory staff while adhering to safety protocols and training new team members along the way.

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How does OhioHealth support the career development of Technical Lab Assistants?

OhioHealth is dedicated to the continuous professional development of our Technical Lab Assistants. We provide access to mandatory training, ongoing education opportunities, and a supportive environment that encourages personal excellence and team collaboration, allowing you to grow your skills in the healthcare industry.

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Common Interview Questions for Technical Lab Assistant
What phlebotomy techniques are you familiar with, and how do you ensure patient comfort?

In answering this question, highlight your familiarity with various phlebotomy techniques, such as butterfly needles, vacutainers, and ensuring proper vein selection. Emphasize your approach to patient comfort, including clear communication and offering reassurance throughout the process.

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Can you explain the importance of safety measures in a laboratory setting?

When discussing safety measures, outline the protocols you follow to prevent exposure to hazardous materials and ensure infection control. Mention specific guidelines such as OSHA requirements and the importance of using personal protective equipment (PPE) during specimen handling.

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How do you handle difficult patient interactions?

For this question, share an example of a challenging patient interaction, focusing on your communication skills and problem-solving abilities. Explain how you listen to their concerns, remain empathetic, and work to resolve issues professionally.

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Describe how you prioritize tasks in a busy lab environment.

In your response, elaborate on your ability to manage time effectively and prioritize tasks based on urgency and importance. Give examples of how you have balanced multiple responsibilities while maintaining quality and accuracy in your work.

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How do you stay updated with laboratory best practices and regulations?

Discuss your commitment to lifelong learning by mentioning relevant trainings, workshops, or self-study resources that keep you informed. Highlight how knowledge of regulations such as CAP and JCAHO informs your daily practices.

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What experience do you have with laboratory information systems?

Share your experience using Laboratory Information Systems (LIS) or other relevant software. Discuss how you navigate these systems for data entry, specimen tracking, and reporting results, emphasizing your computer skills and efficiency.

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Tell us about a time when you trained a new employee or student.

Provide an example of your training experience, detailing how you approached mentoring a new team member. Mention any specific techniques you used to ensure their understanding and confidence in their new role.

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How do you handle errors in the laboratory?

Discuss your approach to identifying and correcting errors, emphasizing the importance of communication and documentation. Explain the steps you would take to rectify an error while maintaining safety and quality standards.

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In what ways do you provide excellent customer service in your role?

Highlight your customer service philosophy by describing how you interact with patients and healthcare professionals. Mention your focus on clear communication, empathy, and proactive problem-solving as key aspects of providing exceptional service.

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What do you believe is the most challenging aspect of being a Technical Lab Assistant?

Discuss a specific challenge you anticipate, such as dealing with high-stress situations or managing multiple priorities. Use this opportunity to showcase your resilience and strategies for overcoming challenges in a laboratory environment.

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At OhioHealth, we're a collection of unique organizations and healthcare providers connected by the life-saving, compassionate work we do for our patients, each other and our community. Together, we are united in our mission to provide compassiona...

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Full-time, on-site
DATE POSTED
April 2, 2025

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