Massage Therapist | Part Time

As a Massage Therapist at Omni Hotels & Resorts in Louisville, your primary responsibilities include delivering top-notch therapeutic massages, maintaining sanitation standards in treatment areas, setting up treatment rooms according to established procedures, and ensuring all equipment meets state board guidelines. You will also be tasked with providing excellent guest care, encouraging service upgrades, and completing treatment documentation for each guest.

To qualify as a Massage Therapist at Omni Hotels & Resorts, you need to possess a current State Massage License and have a minimum of one year of experience in the field. You should also be an effective communicator with strong guest service skills, paying special attention to detail. The ability to be flexible in a cooperative environment is essential along with some physical stamina for extended periods of standing and lifting.

Omni Hotels & Resorts has a commitment to guest satisfaction, which includes employing skilled Massage Therapists who are trained to create a relaxing and restorative experience for guests. Therapists are expected to follow established protocols for treatments, maintain cleanliness standards, and communicate effectively with clients to address their needs and preferences, ensuring guests leave satisfied with their services.

The Massage Therapist position at Omni Hotels & Resorts in Louisville stands out due to the hotel's rich historical backdrop and its commitment to creating a unique spa experience. You will be part of a passionate team dedicated to enhancing wellbeing, and you’ll have the chance to operate in a beautifully designed environment that combines luxury and comfort, allowing you to create memorable experiences for guests.

At Omni Hotels & Resorts, there are ample opportunities for career growth for Massage Therapists, including professional development through training programs, workshops, and sessions that enhance both technical skills and customer service abilities. As you build your reputation and contribute to the hotel's excellence, there may be possibilities for promotions to senior therapy roles or supervisory positions within the wellness department.

To ensure a great massage experience, I always begin by actively listening to my clients’ needs and preferences, making sure to consult with them about any areas of concern. I create a calming environment using appropriate lighting and music while maintaining communication throughout the session to ensure their comfort level and satisfaction.

I prioritize cleanliness and hygiene by rigorously following state board guidelines; this includes sanitizing all equipment and treatment areas before and after each session. I also ensure that clean linens are used for each client and keep my massage oils and supplies organized and in compliance with safety standards.

I find that a combination of Swedish and Deep Tissue techniques works best, as it allows me to effectively relieve tension while ensuring relaxation. I adapt my techniques based on each client's unique needs, frequently incorporating feedback to enhance their experience and address specific problem areas.

If a client is dissatisfied, I approach the situation calmly and listen to their concerns empathetically. I work to understand what went wrong and offer either to adjust their treatment on the spot or to provide alternate solutions. Ensuring client satisfaction is my priority, and I always strive to turn their experience around positively.

Communication is crucial during a massage session. It's essential to check in with clients about pressure levels, comfort, and any areas needing special attention. Effective communication helps build trust and ensures that clients feel comfortable and cared for, enhancing their overall experience.

I focus on building rapport with clients and understanding their needs first. During the session, I look for opportunities to recommend additional services or products that genuinely enhance their experience, sharing how they might benefit from particular treatments or products that align with their goals for wellness.

I manage my time during treatment sessions by adhering to a structured schedule while remaining flexible. I keep track of the duration of treatments and ensure that I begin and end on time while still allowing myself a few moments for client feedback and aftercare recommendations.

Omni Hotels & Resorts stands apart due to its attention to detail and commitment to creating a holistic wellness experience. The integration of the local culture and rich history into the spa experience, along with high-quality service and a serene environment, truly enhances the guest's relaxation journey.

I stay updated on the latest massage techniques and trends by attending professional development workshops, participating in online courses, and networking with other professionals in the field. I also read relevant literature and research to ensure that I remain informed about industry advancements and best practices.

When faced with a busy schedule, organization and prioritization become key. I ensure that I am well-prepared before each session, maintain a calm demeanor to focus on quality, and practice effective time management to deliver the same high level of service regardless of how busy I am.