As a NOC Engineer at Onebrief, you'll be responsible for maintaining the stability and reliability of our infrastructure. This includes responding to real-time incidents, automating responses, and collaborating with senior engineers to enhance monitoring systems. Your role is vital in ensuring that both our cloud and DoD production environments operate without a hitch.

To be considered for the NOC Engineer position at Onebrief, you should have at least 3 years of experience in systems engineering, NOC, or incident response roles. Additionally, you need to have a proven track record in supporting production systems, with strong knowledge of Linux systems and command-line troubleshooting. Technical certifications such as Security+ are also required.

Yes, prior experience in DoD environments is highly preferred for the NOC Engineer role at Onebrief. This background ensures that you understand the complexities of secure, high-stakes systems, which is critical for success in this position.

For the NOC Engineer role at Onebrief, strong technical skills are essential. You should be proficient in Linux systems, familiar with monitoring tools like Prometheus and Grafana, and have experience with log parsing and incident response. Your ability to troubleshoot and debug in real-time operational environments will make you a key player in our team.

As a NOC Engineer at Onebrief, you can expect a flexible work environment that emphasizes teamwork and collaboration. We offer remote work options, flexible hours, and unlimited PTO to help you maintain a healthy work-life balance while taking on meaningful challenges in your career.

In your answer, be sure to highlight specific incidents you managed, the tools you used, and the outcomes. Sharing a detailed example that showcases your problem-solving skills under pressure will demonstrate your capability as a NOC Engineer at Onebrief.

When answering, explain your methodology: start with gathering system logs, prioritize the issues based on severity, and use your technical skills to identify the root cause. You can also mention any monitoring tools you utilize to expedite this process.

Be specific about the tools you have experience with, such as Prometheus, Grafana, or ELK Stack. Discuss how you've used these tools for system observability and monitoring, focusing on how they helped you enhance system reliability.

Share a specific example of a manual process you identified and describe the steps you took to automate it, including any scripting languages you used. Highlight the benefits that resulted from your automation efforts.

Discuss your commitment to continuous learning—mention any certifications you're pursuing, online courses, or communities you engage with. This shows that you are proactive about staying updated in your field as a NOC Engineer.

Yes, share your relevant experience in a high-pressure environment. Discuss how you handled stress and maintained focus while ensuring system reliability, emphasizing your adaptability and problem-solving skills.

Explain your documentation practices, detailing how you keep logs and incident reports organized. Note that you understand the importance of clear communication within a NOC team and for future reference.

Provide an example of a situation where a conflict occurred and how you effectively navigated it. Highlight your communication skills, collaborative approaches, and focus on the common goal of resolving issues efficiently.

Tailor your answer to Onebrief's mission and technology. Mention aspects of the company that resonate with you, such as its innovative approach to military planning, the company's growth trajectory, or the chance to work with a dedicated team.

Discuss your techniques for optimizing system performance during hectic periods. Mention proactive monitoring, load balancing, and resource scaling techniques that you've successfully implemented in past roles as a NOC Engineer.