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Cloud Engineer

Job Title:

Cloud Engineer

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Min 5 years of experience.
Must have:

Hands-on design and implementation knowledge of AWS Cloud services and features, such as EC2, S3, Lambda, VPC, IAM, CloudFormation, CloudWatch, Load Balancers, Route53, etc.
Ability take command of production issues and troubleshooting through layers of CDN, WAF, application logic, including web services and APIs.
Strong problem-solving and troubleshooting skills, navigation in/around site setup and teardown, and cloud AWS based infrastructures.
Use of Terraform to integrate with other AWS services and third-party tools, such as Gitlab, Jenkins, Ansible, Docker, etc.
Advanced understanding of the principles and practices of DevOps, such as continuous integration (CI), continuous delivery (CD), agile, lean, etc.
Experience in using various DevOps tools and technologies, such as Git, GitHub, Gitlab, Jenkins, Ansible, Docker, Kubernetes, etc.
WAF Implementation:

  • Design, configure, and deploy Web Application Firewalls to protect web applications from a range of security threats, ensuring optimal performance and minimal impact on legitimate traffic

Akamai Configuration:

  • Implement and optimize Akamai solutions, including CDN (Content Delivery Network) services, caching configurations, and DDoS mitigation strategies

Security Policy Development:

  • Create and customize security policies for WAF to address specific application vulnerabilities and compliance requirements
  • Incident Response: Monitor security events, analyze WAF logs, and respond to security incidents in a timely manner
  • Collaborate with the incident response team to investigate and mitigate security threats

Performance Optimization:

  • Continuously assess and optimize WAF and Akamai configurations to enhance security posture while minimizing impact on application performance
  • Responsible for production implementation and support activities. Good communication skills. Team Oriented and can work independently.
  • Forward thinking, independent, creative, self-sufficient and go-getter, who can work with less documentation.
  • Good experience in working with Agile/Scrum teams and Agile development environments.

Good to Have:

  • Hands-on proficient in scripting languages, such as C-Shell, Bash, Python, Ruby, etc.
  • Hands-on proficient in programming languages, such as Java, Javascript, Python, Ruby, etc.
  • Hands-on proficient in design patterns w/ programming languages, such as Java, Javascript, Python, Ruby, etc. - data structures and modern web stack.
  • AWS Certified DevOps Engineer, AWS Certified Solutions Architect, Terraform Associate, etc.
  • Terraform functional development to create, manage, and update cloud infrastructure using code and integrations.
  • Writing and maintaining Terraform modules, variables, and state files.

Location:

IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion

Language Requirements:

Time Type:

Full time

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Average salary estimate

$90000 / YEARLY (est.)
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max
$60000K
$120000K

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What You Should Know About Cloud Engineer, CNX

As a Cloud Engineer at Concentrix, based in Hyderabad, India, you’ll be stepping into an incredible opportunity to be part of a new breed of tech company that emphasizes human-centered design and intelligence-fueled solutions. Our Concentrix Catalyst team is at the forefront of reimagining customer experiences on a global scale, and you’ll play a pivotal role in this mission. With your expertise in AWS Cloud services, including EC2, S3, and Lambda, you’ll work on solving production issues and enhancing cloud infrastructures using advanced tools like Terraform, GitLab, and Docker. Your work will not only involve technical implementation but also strategic consulting and advisory services, enabling brands to thrive through transformative customer experiences. Plus, we value your well-being—offering competitive compensation, flexible work arrangements, and benefits like private medical plans and paid learning days. Join us to unleash the full potential of technology and human insight together, where your contributions will make a significant impact on our clients' futures. If you have a minimum of 5 years of hands-on experience in cloud technologies and a knack for problem-solving, we can’t wait to meet you and discuss how you can grow your career with us!

Frequently Asked Questions (FAQs) for Cloud Engineer Role at CNX
What qualifications do I need for the Cloud Engineer position at Concentrix?

To qualify for the Cloud Engineer position at Concentrix, candidates should have a minimum of 5 years of experience in AWS Cloud services, with hands-on knowledge of features like EC2, S3, and Lambda. A solid understanding of DevOps principles and experience with tools such as Terraform, Docker, and Jenkins are also crucial. AWS certifications, such as AWS Certified DevOps Engineer, are highly desirable.

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What are the primary responsibilities of a Cloud Engineer at Concentrix?

As a Cloud Engineer at Concentrix, your primary responsibilities will include designing, implementing, and optimizing AWS cloud infrastructures. You will troubleshoot production issues, manage security policies, and collaborate with teams to monitor and respond to security incidents. Your role will also involve delivering strategic consulting services that enhance customer experiences across different sectors.

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Can I work remotely as a Cloud Engineer with Concentrix?

Yes, Concentrix is a remote-first company, which means that as a Cloud Engineer, you have the flexibility to work from anywhere. This model allows you to balance your personal and professional life while contributing to innovative projects that make a difference across various industries.

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What tools and technologies will I be using as a Cloud Engineer at Concentrix?

In the role of Cloud Engineer at Concentrix, you will work with a range of tools and technologies, including AWS services, Terraform for infrastructure as code, Docker for containerization, and CI/CD tools like GitLab and Jenkins. Additionally, knowledge of security and performance optimization tools such as WAF and Akamai will be vital for your success.

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What benefits can I expect as a Cloud Engineer at Concentrix?

As a Cloud Engineer at Concentrix, you can expect a comprehensive benefits package that usually includes private medical plans, a competitive compensation package, retirement savings plans, paid learning days, and flexible workplace options. The specific benefits may vary by location, but Concentrix is committed to supporting the health and well-being of its employees.

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Common Interview Questions for Cloud Engineer
How do you approach troubleshooting production issues in a cloud environment?

When troubleshooting production issues in a cloud environment, I first conduct a systematic analysis, starting with logs and monitoring tools to identify the scope of the problem. I ensure to understand the architecture thoroughly, examining the application layers and potential bottlenecks. I employ my problem-solving skills to pinpoint the root cause and implement a remedy while documenting every step for future reference.

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Can you describe your experience with AWS Cloud services?

Absolutely! My experience with AWS includes extensive work with services such as EC2 for compute resources, S3 for storage solutions, and Lambda for serverless architectures. I have designed and implemented scalable environments leveraging these services, ensuring they are optimized for performance and cost efficiency.

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What role does Terraform play in your cloud engineering practices?

Terraform plays a critical role in my cloud engineering practices as a powerful tool for Infrastructure as Code (IaC). It allows me to define cloud infrastructure in code, making it easier to create, manage, and update resources consistently. I particularly appreciate its ability to integrate seamlessly with various AWS services and its robust state management.

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How do you ensure security in a cloud environment?

Ensuring security in a cloud environment requires a multi-faceted approach. I develop security policies for Web Application Firewalls (WAF), regularly analyze security logs, and monitor for unusual activity. Additionally, I employ best practices such as least privilege access and continuous compliance checks to mitigate risks and protect sensitive data.

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Describe your experience working in Agile/Scrum teams.

I've worked extensively in Agile/Scrum teams, where collaboration and iterative progress are key. My role typically involves participating in daily stand-ups, sprint planning, and retrospectives, ensuring that my contributions align with team objectives. This methodology has enhanced my ability to adapt, respond to changes, and deliver high-quality results efficiently.

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What techniques do you use for optimizing cloud performance?

To optimize cloud performance, I analyze both application and infrastructure metrics to identify performance bottlenecks. Techniques include leveraging auto-scaling capabilities, optimizing resource allocation, and implementing CDNs for efficient content delivery. Regular load testing is also essential to ensure that configurations are optimized for peak performance.

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How would you handle a critical cloud outage?

In the event of a critical cloud outage, I would immediately follow the incident response protocol, assessing the situation to determine the impact magnitude. Communication with stakeholders is essential during this time. I would collaborate with the team to identify the root cause and apply fixes, documenting the entire process for knowledge sharing and future prevention.

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What programming languages are you proficient in, and how do you use them in your work?

I am proficient in several programming languages such as Python and Java. I use Python for automation scripts that streamline cloud resource management and deploy applications, while Java plays a role in developing scalable cloud applications. My proficiency in these languages allows me to create efficient DevOps processes and enhance overall system functionalities.

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How do you stay updated with the latest cloud technologies and trends?

I stay updated with the latest cloud technologies and trends by following industry blogs, participating in webinars, and engaging in relevant forums. Additionally, I pursue continuous learning through courses and certifications, ensuring that I remain informed about new innovations and best practices in cloud engineering.

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What do you find most challenging about working as a Cloud Engineer?

One of the most challenging aspects of being a Cloud Engineer is managing the rapid pace of technological changes. Staying current with new tools, platforms, and security vulnerabilities requires ongoing education and adaptability. However, I view these challenges as opportunities for growth and innovation in the field.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 9, 2025

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