Territory Sales Lead - W5202/W5295/W2286

As a Territory Sales Lead at OSL Retail Services, you'll be responsible for driving sales across multiple Walmart Wireless Locations. This means you'll need to surpass personal and store sales goals, master the sales process to achieve key performance indicators (KPIs), and create unforgettable customer experiences. Time management will be essential as you'll juggle multiple locations, optimizing profitability and ensuring that your knowledge of products remains current to recommend effective solutions to customers.

To qualify for the Territory Sales Lead role at OSL Retail Services, you should have 2-3 years of experience in retail or outside sales, demonstrating a proven track record of sales success and excellent customer service. Strong communication and presentation skills are crucial, alongside a personal vehicle for travel to different store locations, especially during evenings and weekends.

As a Territory Sales Lead with OSL Retail Services, you can look forward to an attractive compensation plan that includes a base pay of $20/hour and uncapped commissions, with expected earnings between $50,000 to $65,000 annually, potentially even more! Additionally, OSL offers a comprehensive benefits package including medical, dental, vision, and a 401K plan, along with paid time off and employee perks like referral bonuses and discounts.

OSL Retail Services is committed to the growth and development of its Territory Sales Leads. Through our comprehensive training programs and real career advancement opportunities, employees are equipped with the skills and knowledge necessary for success. Moreover, we've partnered with Franklin University to provide education opportunities, making it easier for you to pursue further education online while you work.

A typical day for a Territory Sales Lead at OSL Retail Services involves visiting multiple Walmart Wireless Locations, engaging with customers, driving sales initiatives, and managing time effectively to maximize results. You'll analyze sales performance, collaborate with your team, stay updated with product knowledge, and work towards enhancing the overall customer experience!

In your response, share specific strategies you would employ to drive sales, such as analyzing sales data, fostering customer relationships, utilizing upselling techniques, and collaborating with your team for optimal performance.

Offer an example that highlights your people skills, showing how your approach fostered trust and resulted in a successful sale or long-term customer loyalty.

Discuss your methods for offering constructive feedback and encouraging improvement, emphasizing collaboration and understanding each team member's strengths and weaknesses.

Outline how you prioritize tasks, plan your schedule, and use tools or strategies to remain organized while ensuring that all locations receive the attention they need.

Talk about the resources you utilize, such as company training, product brochures, and industry news, while also mentioning how you ensure that your team stays informed.

Emphasize your dedication to understanding customer needs and how you go above and beyond to ensure they leave satisfied. Include examples of how you solve problems promptly.

Reflect on your passion for sales, your drive to achieve targets, and how you enjoy building relationships with customers to create a fulfilling work environment.

Discuss your strategies for team-building, fostering open communication, and ensuring that each team member feels valued and encouraged to contribute.

Explain the thorough preparation you undertake, including researching the client’s needs, tailoring your presentation, and preparing materials to effectively address their queries.

Share your method for handling customer complaints professionally, ensuring that you listen actively, empathize with the customer, and take actionable steps to resolve the issue.