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Payroll Manager

Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.


Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io


About the Team


If you like a fast-paced environment, where things are evolving and where there’s tons to learn, please apply. We’re looking for someone with a positive attitude, customer-service oriented mindset, who is detail oriented and up for the challenge!


The Role


We are seeking an experienced Payroll Manager to join our finance team. The Payroll Manager will oversee global payroll of 6 entities and partner closely with the People team to ensure accurate and timely payroll processing while serving as the point of contact for all internal and external payroll inquiries.


Location: We're open to hybrid out of our Seattle and Atlanta office, or remote within the US. #LI-Remote


Your Daily Adventures Will Include
  •  Manage the preparation, processing, and distribution of payroll for 600 employees in several US States and Czech Republic, India and the UK while ensuring accuracy and timeliness 
  • Ensure compliance with tax regulations, reporting requirements, and other statutory obligations globally (working with any third party vendors as necessary) 
  • Stay current with federal, state, and local payroll laws and regulations as well as international payroll laws and regulations 
  • Manage payroll processes with Workday (U.S. payroll software) and Deel (international location payroll software) to optimize system functionality and identify opportunities for process automation 
  • Administer and maintain Workday, ensuring proper set-up, configuration, and updates. Work with the HR Operations team as necessary to ensure proper flow of employee information and reporting 
  • Address and resolve time sensitive payroll-related inquiries and issues 
  • Coordinate with HR to ensure accurate and timely processing of employee benefits, deductions, and contributions 
  • Communicate payroll-related information to employees, address inquiries and assist as needed 
  • Identify opportunities for process improvements to enhance payroll operational efficiency, including payroll policies and procedure maintenance 
  • Coordinate standard and ad-hoc payroll requests as needed by various internal departments such as Finance, Accounting, Sales, People 
  • Manage the annual preparation and delivery of W-2s 


Our Vision Of You
  • 7+ years of direct payroll experience that includes a thorough understanding of system administration and addressing regulatory requirements of payroll processing 
  • Thorough knowledge of payroll-related Federal, State, and Local tax compliance requirements 
  • Multi-state US payroll experience with both exempt and non-exempt employees, global payroll experience with working through third party vendors is preferred 
  • Proficiency with Workday, ADP SmartCompliance, and MS Office applications 
  • Experience working with third-party administrators to process international payroll 
  • Experience in managing and working cross-functionally with high performing teams 
  • Excellent attention to detail and organizational skills 
  • Self-starter, flexible, and deadline oriented 
  • Strong analytical and problem-solving skills 
  • Strong communication skills, both written and verbal 
  • Ability to adhere to the highest ethical standards and unwavering integrity 
  • BA/BS degree preferred  
  • CPP certification a strong plus 


The base salary range for this role is $85,500-$120,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the your skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.


#LI-SC1


Why You’ll Love It Here


• Generous medical, dental, and vision coverage for full-time employees and their dependents

• Flexible time off

• 401k to help you save for the future

• Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military

• A parental leave program that includes not just extended time off but options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen

• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status


Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

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CEO of Outreach
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Manny Medina
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What You Should Know About Payroll Manager, Outreach

Outreach is on the lookout for a dynamic Payroll Manager to join our vibrant finance team! If you're someone who thrives in a fast-paced environment and has a knack for numbers, this might just be the perfect opportunity for you. As our Payroll Manager, you'll oversee the global payroll of six entities while collaborating closely with our People team to ensure that payroll processing is not only accurate but also timely. Your expertise will shine as you manage payroll for 600 employees across multiple US states, as well as in the Czech Republic, India, and the UK. We are particularly excited about your ability to stay up-to-date with ever-evolving payroll regulations and compliance requirements, working with third-party vendors as needed. You’ll get to utilize tools like Workday and Deel, streamlining our processes and embracing opportunities for automation. Furthermore, you'll communicate with our employees about payroll-related matters, resolve inquiries swiftly, and propose enhancements to improve operational efficiency. If you bring over seven years of payroll experience, combined with a desire to contribute to a diverse and inclusive culture, we want to hear from you! Join Outreach and play a pivotal role in our mission to provide services that elevate the workforce experience. Together, let’s make every paycheck a testament to our commitment to excellence!

Frequently Asked Questions (FAQs) for Payroll Manager Role at Outreach
What are the main responsibilities of a Payroll Manager at Outreach?

At Outreach, the Payroll Manager plays a crucial role in overseeing the payroll for 600 employees across multiple locations, including the US, Czech Republic, India, and the UK. Key responsibilities include ensuring compliance with all tax regulations, managing payroll processes using Workday and Deel, addressing payroll inquiries, and coordinating with HR on employee benefits and deductions. This role demands a detail-oriented individual who can navigate the complexities of payroll processing while optimizing system functionalities.

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What qualifications are needed for the Payroll Manager position at Outreach?

Candidates for the Payroll Manager position at Outreach should ideally have over seven years of direct payroll experience, with a comprehensive understanding of payroll laws and regulations. Knowledge of federal, state, and local tax compliance is essential. Additionally, experience with payroll software like Workday and proficiency in MS Office applications are highly preferred. A Bachelor’s degree and CPP certification will give you a competitive edge!

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Does Outreach offer remote work options for the Payroll Manager role?

Absolutely! Outreach is open to hybrid work from either our Seattle or Atlanta offices or even fully remote options within the US. We understand the importance of work-life balance and strive to provide our team members with flexibility in their work environments.

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What tools and software does a Payroll Manager at Outreach use?

A Payroll Manager at Outreach will predominantly work with payroll software like Workday for US payroll processes and Deel for international payroll management. Familiarity with these tools will help streamline operations and optimize the overall payroll process, while also ensuring compliance with applicable regulations.

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What benefits can a Payroll Manager expect while working at Outreach?

Outreach offers an attractive benefits package that includes generous medical, dental, and vision coverage for full-time employees and their families, flexible time off, a 401k plan, and participation in diversity and inclusion programs. Other perks include parental leave options, employee referral bonuses, and, of course, unlimited snacks and beverages at the office! Joining Outreach means being part of a supportive and inclusive workplace.

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Common Interview Questions for Payroll Manager
Can you describe your experience with payroll software?

When answering this question, highlight your experience with specific payroll software, such as Workday or ADP SmartCompliance. Describe how you've utilized the software to optimize payroll processes, enhance reporting accuracy, and ensure compliance with tax regulations.

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How do you ensure compliance with payroll laws and regulations?

Discuss your strategies for staying updated on federal, state, and local payroll laws. Emphasize any training or resources you rely on, and mention how you have successfully implemented compliance measures in previous roles.

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What steps do you take to handle a payroll discrepancy?

Explain your process for investigating payroll discrepancies, from identifying the issue to communicating with the affected employee. Stress the importance of transparency, timely resolution, and implementing measures to prevent future discrepancies.

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How do you manage multiple payrolls across different locations?

Share your experience in managing multi-state or international payrolls. Highlight tools or strategies that make coordination easier, such as using software that integrates all payroll data or having regular check-ins with department heads.

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Describe a time you improved a payroll process.

Provide a specific example where you identified inefficiencies in a payroll process and implemented changes that led to improved accuracy or time savings. Focus on the outcome and metrics that demonstrate success.

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What is your experience with managing payroll for exempt and non-exempt employees?

Make sure to discuss your knowledge of the categorization and implications for payroll processing. Highlight your experience managing different pay structures and how you ensure compliance with overtime regulations.

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How do you communicate payroll-related information to employees?

Talk about your approach to communication, emphasizing clarity and availability. Mention any tools you use, such as intranet portals or direct email updates, and your methods for addressing inquiries effectively.

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What measures do you take to ensure data confidentiality and security?

Discuss best practices you implement to protect payroll information. This might include user access controls, secure handling of sensitive data, and regular audits of payroll processes.

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Can you explain a complex payroll situation you handled?

Select a relevant example that illustrates your problem-solving skills. Explain the complexity, the steps you took to resolve the issue, and the lessons learned from that experience.

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Why do you want to work for Outreach as a Payroll Manager?

Articulate your motivation for joining Outreach, focusing on the company’s innovative approach to enhancing the workforce experience and its commitment to diversity and inclusion. Highlight how your skills align with the company’s mission.

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At Outreach, we're on a mission to change the way companies engage with their customers throughout their lifecycle. We understand how technology can change the game for revenue teams, driving innovation and efficient growth with every interactio...

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Full-time, hybrid
DATE POSTED
April 5, 2025

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