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Solutions Consultant 2 - Enterprise - New York City

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

  • Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
  • Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
  • Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
  • Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
  • Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
  • Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
  • Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
  • Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
  • Understanding the competitive landscape and effectively differentiating our leadership 
  • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
  • (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Qualifications

Your Experience

  • Understanding of data networking and/or modern application design and cloud architectures
  • Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
  • Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role - prior experience in a pre-sales role is ideal
  • Creating and delivering technical presentations, workshops, or technical validation engagements 
  • Experience in selling, designing, implementing, or managing one or more of the following solutions - Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
  • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
  • Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
  • Proficient in English

Additional Information

The Team

Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures. 

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

 

#LI-SA2

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$235500 / YEARLY (est.)
min
max
$198000K
$273000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Consultant 2 - Enterprise - New York City, Palo Alto Networks

As a Solutions Consultant 2 at Palo Alto Networks in New York City, you will be at the forefront of cybersecurity innovation and customer engagement. In this role, you won’t just be selling solutions; you’ll be guiding clients through their security transformation journeys, leveraging your technical expertise to tackle complex cybersecurity challenges. Your responsibilities will include understanding your customers' unique environments, articulating their needs, and tailoring our offerings to help them achieve their key business objectives. You’ll have the chance to meet and exceed sales quotas by crafting strategic account plans, creating high-level technical designs, and working closely with teams across the organization. What’s exciting is that you’ll be using your influencing and communication skills to lead technical discussions, present engaging demos, and contribute to workshops that really make a difference. You'll be seen as a trusted advisor, orchestrating efforts among various stakeholders to ensure success for every client. Continuous learning is integral to this role, so you'll have opportunities to grow both technically and professionally while being supported by a committed team. If you have the curiosity to see problems as opportunities and a passion for cybersecurity, this is the perfect opportunity for you to shape the future of the industry with Palo Alto Networks!

Frequently Asked Questions (FAQs) for Solutions Consultant 2 - Enterprise - New York City Role at Palo Alto Networks
What responsibilities does a Solutions Consultant 2 at Palo Alto Networks have?

The Solutions Consultant 2 at Palo Alto Networks is responsible for guiding customers through their security transformation journeys. This includes understanding customer environments, defining technical solutions, presenting demos, and conducting discovery sessions to articulate customer needs. Additionally, they meet sales quotas by building strategic account plans, working closely with Professional Services and Customer Success teams, and ensuring successful implementation and adoption of solutions.

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What qualifications are required for the Solutions Consultant 2 position at Palo Alto Networks?

To be successful as a Solutions Consultant 2 at Palo Alto Networks, candidates should possess a solid understanding of data networking, cloud architectures, and cybersecurity solutions. Experience in pre-sales roles, delivering technical presentations, and managing complex sales processes is preferred. Strong influencing skills and the ability to engage with key stakeholders are also crucial for this role.

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What is the career growth potential for a Solutions Consultant 2 at Palo Alto Networks?

Palo Alto Networks supports continuous learning and professional development, providing numerous opportunities for growth in the Solutions Consultant role. With mentorship from knowledgeable peers and access to industry events, there's a clear path for career advancement within the company as you develop your technical skills and expand your expertise in cybersecurity solutions.

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How does a Solutions Consultant contribute to customer success at Palo Alto Networks?

A Solutions Consultant plays a vital role in ensuring customer success at Palo Alto Networks by understanding their unique challenges and providing tailored cybersecurity solutions. They collaborate with various teams to ensure the successful implementation and adoption of solutions, ultimately ensuring that customers realize the full value of their investments.

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What benefits can a Solutions Consultant 2 expect at Palo Alto Networks?

Palo Alto Networks offers a comprehensive benefits package to Solutions Consultant 2 employees, including a FLEXBenefits wellbeing spending account, mental and financial health resources, and personalized learning opportunities. Moreover, the company values inclusivity and strives to create a supportive environment where every employee can thrive.

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Common Interview Questions for Solutions Consultant 2 - Enterprise - New York City
How do you manage your time while handling multiple client projects as a Solutions Consultant 2?

When managing multiple client projects, it's crucial to prioritize tasks based on urgency and client needs. I typically use a combination of project management tools and techniques, like setting clear deadlines and checking in with clients regularly, to stay organized and ensure that all projects are moving forward efficiently.

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Can you describe a time when you turned a complex technical issue into a simple solution?

In a previous role, I encountered a client struggling with a multi-layered security breach. I facilitated a workshop to break down the issues into manageable parts, allowing the team to address each layer systematically. By creating easy-to-understand visuals and action plans, we not only resolved the issue but also strengthened the client’s overall security posture.

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What techniques do you use to build rapport with customers during presentations?

Building rapport with customers starts with understanding their pain points. During presentations, I actively listen to their concerns, personalize my communication, and use relatable examples. This approach not only establishes trust but also engages them in discussing how our solutions can meet their specific needs.

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How do you stay updated with the latest trends in cybersecurity?

I stay updated on the latest cybersecurity trends by subscribing to industry publications, participating in webinars, and attending conferences. I also engage with the Solutions Consultant community and collaborate with my peers to share insights and innovations, ensuring that I am always aware of emerging trends and technologies.

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What strategies do you use to understand a customer's technical environment?

To understand a customer's technical environment, I begin with discovery sessions where I ask open-ended questions to learn about their existing infrastructure, security protocols, and pain points. I also analyze any previous assessments and collaborate with their IT team to gain a comprehensive understanding of their situation before proposing tailored solutions.

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How do you approach competitive analysis in your role?

Competitive analysis is essential for positioning our solutions effectively. I research competitors' offerings, strengths, and weaknesses, and gather customer feedback. This information helps me differentiate our solutions during my presentations, showing potential clients how Palo Alto Networks stands out in meeting their specific security needs.

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Describe your experience working with cross-functional teams.

I have considerable experience working with cross-functional teams, including Sales, Marketing, and Product Development. I often act as a conduit, ensuring clear communication between departments while aligning our objectives to serve our clients effectively. This collaboration enables seamless project execution that ultimately enhances client satisfaction.

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How do you ensure client satisfaction post-implementation of a product?

Post-implementation, I ensure client satisfaction by setting up regular check-ins to discuss their experiences with the product, address concerns promptly, and provide ongoing support. I also encourage feedback to understand how we can improve our services and ensure that clients realize the full value of their investment.

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What tools do you use for technical presentations, and how do you ensure effectiveness?

I typically use presentation tools such as PowerPoint, alongside demo environments that simulate real-world scenarios. To ensure effectiveness, I tailor my presentations to the specific audience and focus on visual storytelling, demonstrating how our solutions directly address their challenges with clarity and engagement.

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How would you handle an objection from a client during a presentation?

Handling objections requires a calm and constructive approach. I would first listen to the client's concerns and acknowledge their perspective. Then, I would respond with factual information and case studies to address their objection, ensuring I align my response with their specific needs and objectives.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
April 8, 2025

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