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Technical Solutions Architect, CSP Partners - job 1 of 2

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career  

The Technical Solutions Architect is a global role, with a particular focus on Microsoft and Oracle as CSP (cloud service provider) partners. This position is responsible for providing technical leadership and strategy for the CSP build with and sell through partnership on Microsoft Azure and OCI. You will be the expert on our technology/solutions with these partners. You will help navigate current and future offerings/architectures from Microsoft (not just Azure) and Oracle (not just OCI), and provide prescriptive guidance to Palo Alto Networks’ Product and Field teams on areas of collaboration and potential overlap.   

The role will be a leader in developing our sell through story on these platforms and in providing technical expertise on our joint offers to both the Palo Alto Networks and Partners field sellers and our mutual customers. You will support reference architectures, integrations, development of technical co-selling resources and act as an expert problem solver and trainer on these motions and solutions to both Microsoft Cloud Architects and Palo Alto Networks field sellers and architects.

Your Impact

  • Understand the CSP’s and PANW’s security offerings at a deeper level, including the CSP’s current and future roadmap of security offerings
  • Be a thought leader in identifying future integration opportunities with the CSP’s security offerings
  • Present to customers as the expert in your area at all levels in the customer hierarchy from technician to CIO/CISO
  • Converse at a C-level on industry trends and emerging changes to the cloud cybersecurity landscape that every customer must be aware of and planning to deal with
  • Direct discussions of competitive nature in the marketplace and position the best alternative
  • Lead demonstrations of product from beginning to end that showcase our unique value
  • In-person and remote interactions with customers must be equally persuasive
  • Create architectures that will enable PANW field teams, or customers, or the CSP to show the overlap/complementary nature of the PANW and CSP products/solutions.
  • Maintain existing and create new integrations (including developing solution briefs) with the CSP that don’t require the product team’s involvement
  • Achieve competencies with the CSPs to maintain and elevate our partnership to new levels.
  • Provide design consultation and best practice guidance for rollout, implementation, and policy conversion during the 'pre-sales' process for strategic opportunities
  • Engage in any critical biz development projects with CSP by being the technical expert/advisor
  • Work with Product Management, Technical Marketing, and R&D to create requirements and product features for our customers, and provide feedback from customers
  • Participate in customer-facing webinars to generate leads
  • Present product update/roadmaps and enhancement training to other SEs and CSP Engineers in the region or theater
  • Deliver demos for strategic prospects and current accounts in all facets of Palo Alto Networks offerings and integrations in CSP environments.
  • Train fellow teammates/colleagues as well as CSP Engineers and partners.
  • Provide advanced “CSP Engineer” training for updates in the Palo Alto Networks and CSP product suite
  • Help establish and manage POC environments and lead partner and customer presentations in support of the CSP business

Qualifications

Your Experience 

  • In-depth technical knowledge of public cloud, CSP offered services both from a technology and a business perspective
  • Demonstrated ability to sell, demonstrate, install and troubleshoot products
  • Can present and demonstrate at high-level and have a discussion of these environments
  • Ability to write code for integrations
  • Scripting capabilities in Azure as well as knowledge in Terraform and Python
  • Experience in basic L2-L4 Networking (Cloud Networking Architectures, IP routing including BGP, L4 Load balancing)
  • Experience with cloud and security in cloud - IaaS, SaaS and PaaS products, preferably with Microsoft Azure and Azure Networking
  • BSCS or equivalent and 8+ years of experience as an SE or equivalent military experience required
  • Demonstrated ability to work in a virtual and matrix environment
  • Proven ability to manage a myriad of different disciplines and tasks in a high pressure, time sensitive environment
  • 40%-50% travel with ability to travel internationally
  • Strong communication (written and verbal),presentation, and demonstration skills
  • “Self-Motivated” and "Whatever it takes" attitude and motivation to do whatever necessary to assist in winning business
  • Think on your feet to answer questions and respond with insight and poise that are relevant

Additional Information

The Team

The Technical Solutions Architect will be part of the team that coordinates Palo Alto Networks GTM activities and will be a central conduit for engagement management between Palo Alto Networks and our CSP Partners. This role is regarded as being highly strategic to the company and the Public Cloud initiative in regard to strategy, influence and execution. Reporting to the Sr. Director of Public Cloud Partnerships, the role will have several dotted line coordination requirements for consistent communication and engagement with Product Development/Marketing, Business Development, Ecosystems, and Field sales. This position will be the knowledge expert on all aspects of the assigned CSPs and will be asked to present at customer engagements, QBRs, executive meetings, trainings, and events.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $186000/yr - $255000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Average salary estimate

$220500 / YEARLY (est.)
min
max
$186000K
$255000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Technical Solutions Architect, CSP Partners, Palo Alto Networks

Are you a passionate Technical Solutions Architect who thrives on partnership and strategy? At Palo Alto Networks, we’re on the hunt for innovators like you to help shape the future of cybersecurity. Based in sunny Los Angeles, California, this exciting role focuses on collaborating with industry giants Microsoft and Oracle as cloud service provider partners. As a Technical Solutions Architect, your expertise will guide our teams in navigating the complex architectures of these platforms, ensuring the seamless integration of our security solutions. You’ll work closely with both our product teams and sales force, developing prescriptive guidance that enhances our collective offerings to clients. Your day-to-day will be a mix of engaging with customers, speaking at high-level meetings, and fostering partnerships that elevate our mutual goals, all from developing hands-on demonstrations to providing in-depth solutions. Imagine presenting your insights to a CIO about emerging trends in cloud cybersecurity, or creating architectures that illustrate product synergies between Palo Alto Networks and our partners! We’re looking for someone who not only understands the technical landscape but can also articulate it to diverse audiences, from technicians to C-level executives. In return, you’ll join a company that prioritizes your development and well-being with a range of unique benefits specifically designed for you to thrive. Join us in our mission where every day is about making the digital world safer for everyone and take the next step in your career with Palo Alto Networks today!

Frequently Asked Questions (FAQs) for Technical Solutions Architect, CSP Partners Role at Palo Alto Networks
What are the main responsibilities of a Technical Solutions Architect at Palo Alto Networks?

As a Technical Solutions Architect at Palo Alto Networks, your main responsibilities include providing technical leadership on CSP partnership strategies, particularly with Microsoft and Oracle. You will direct discussions on competitive nature and lead product demonstrations, while creating architectures that showcase the synergies between our solutions and those of our partners. Additionally, you’ll provide best practice guidance during the pre-sales process and support ongoing client interactions, helping drive the success of our cloud services.

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What qualifications are needed to become a Technical Solutions Architect at Palo Alto Networks?

To qualify for the Technical Solutions Architect position at Palo Alto Networks, candidates should possess a BS in Computer Science or equivalent experience, along with at least 8 years working in a similar role. In-depth knowledge of public cloud services, particularly with Microsoft Azure and Oracle, and a solid understanding of cloud security is crucial. Furthermore, strong coding skills, excellent communication ability, and a proven track record in sales and technical presentations are essential to excel in this role.

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What makes the Palo Alto Networks Technical Solutions Architect role unique?

The Technical Solutions Architect role at Palo Alto Networks is unique because it combines deep technical expertise with high-level strategy in partnership with leading CSPs like Microsoft and Oracle. This position allows you to influence the direction of cloud security offerings and work collaboratively in a team-oriented environment that embraces innovation, which is rare in the cybersecurity industry.

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What type of growth opportunities are available as a Technical Solutions Architect at Palo Alto Networks?

As a Technical Solutions Architect at Palo Alto Networks, you can expect tremendous growth opportunities. The role offers continuous learning through interactions with high-profile partners, participating in cutting-edge projects, and engaging in training programs. The company promotes advancement within your career and fosters an environment where your ideas can reshape the future of cybersecurity, providing a rewarding experience unmatched in the tech industry.

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How does the Technical Solutions Architect role affect Palo Alto Networks' business interactions?

The Technical Solutions Architect plays a critical role in enhancing Palo Alto Networks' business interactions by acting as a strategic bridge between our technology and partner offerings. By demonstrating practical applications of our solutions and providing technical expertise during client presentations, you will contribute to the success of our sales strategies and help deepen our relationships with customers while also elevating our partnerships with CSPs.

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Common Interview Questions for Technical Solutions Architect, CSP Partners
Can you explain your experience with cloud service providers like Microsoft and Oracle?

When answering this question, focus on your in-depth experience with Microsoft Azure and Oracle Cloud Infrastructure, highlighting specific projects or integrations you've managed. Discuss your familiarity with their services and how you can leverage this experience in working with Palo Alto Networks.

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How do you approach presenting technical solutions to non-technical stakeholders?

To address this question effectively, describe your method for breaking down complex technical information into digestible concepts. Mention the importance of understanding your audience and tailoring your communication to meet their level of understanding, which is crucial in a role like Technical Solutions Architect.

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What strategies do you use for troubleshooting cloud integrations?

In your response, emphasize your systematic approach to troubleshooting, such as identifying the problem, isolating variables, and consulting documentation. Relate this to your past experiences where you successfully resolved similar issues in cloud environments.

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How do you ensure alignment between technical and business objectives in your proposals?

Speak about how you prioritize effective communication with both technical teams and business leaders. Discuss your efforts to align technical solutions with business objectives by identifying key metrics and needs that your solutions address, which ensures overall project success.

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Describe a time when you had to adapt to a significant change in a project.

Prepare a specific example of a project where requirements changed. Highlight your adaptability and problem-solving skills, detailing how you navigated the change while still ensuring project success.

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What are the important security considerations when integrating cloud services?

Discuss critical aspects such as data encryption, identity and access management, and compliance with industry standards. Referencing specific frameworks can demonstrate your understanding of security in cloud environments.

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How do you stay updated on cloud technology trends and advancements?

Mention resources you follow, such as industry publications, webinars, or conferences. Highlight your personal commitment to ongoing learning and professional development in the cybersecurity space.

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Can you give an example of how you've contributed to a competitive sales strategy?

Share a scenario that illustrates your strategic thinking and collaboration with sales teams. Focus on how your technical insights or presentations made a difference in securing a deal against competitors.

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What role does customer feedback play in your technical architecture decisions?

Emphasize how you value customer feedback for iterating on and improving technical solutions. Discuss how you've implemented client suggestions to enhance service integrations or product offerings.

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What tools do you use for cloud architecture design?

Mention specific tools such as Azure Architecture Center, Visio, or other cloud-related design software while explaining how you use these to create effective, scalable architectures tailored to client needs.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
March 29, 2025

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