Lifeguard (Staff)

As a Lifeguard at Pottruck Health and Fitness Center, your primary responsibilities include enforcing pool rules, actively monitoring the swimming area according to the 10/20 guideline, performing daily checks, providing guest service, and responding to emergency situations. You will also assist with operational tasks at Sheerr Pool, such as opening and closing procedures, and ensuring a clean and safe environment for all users. Your role is vital in maintaining the safety and enjoyment of our aquatic facility.

To qualify for the Lifeguard position at the University of Pennsylvania's Pottruck Health and Fitness Center, candidates must possess a current American Lifeguard Certification. This certification ensures you are trained in essential lifesaving skills and first aid. Additionally, strong communication skills, a friendly demeanor, and a proactive attitude toward safety and service are essential to excel in this role.

Lifeguards at Pottruck Health and Fitness Center earn an hourly wage that ranges from $7.25 to $18.00. Pay rates depend on a candidate's qualifications, skills, experience, and how these factors relate to the job requirements. At the University of Pennsylvania, we consider market standards and internal organizational data when determining salary offers, ensuring equitable pay for all staff.

The Lifeguard position at Pottruck Health and Fitness Center is typically part-time, with work schedules varying based on the pool's operating hours and special events. Lifeguards may need to be available for shifts on weekdays, weekends, and holidays to accommodate the needs of our members. Flexibility is key, as hours can vary widely depending on the season and demand.

While this is a part-time position, Lifeguards at Pottruck Health and Fitness Center are eligible for various benefits, including access to health and life insurance, retirement plans, and additional perks provided by the University of Pennsylvania. Depending on your hours worked, you may also receive discounts on certain facilities and recreational activities, enhancing your experience as a staff member in our vibrant community.

When faced with an emergency situation as a Lifeguard, it’s crucial to stay calm and act quickly. Explain your specific training in emergency responses, such as CPR and first aid, and illustrate how you would assess the situation quickly. Share a past experience if applicable, detailing how your actions led to a safe outcome.

As a Lifeguard, it's essential to enforce pool rules consistently. Share your approach, which might include politely reminding the individual of the rules and explaining their importance in maintaining safety. Highlight your communication skills and ability to handle conflicts well.

Customer service is a key aspect of being a Lifeguard. Discuss any relevant past experiences where you interacted with pool guests, responded to their inquiries, or handled complaints effectively. Emphasize your dedication to ensuring a positive experience for all visitors at the pool.

Safety is paramount for a Lifeguard. Discuss specific protocols you follow, such as regular scanning of the pool area, maintaining good visibility, and enforcing guest safety rules. Mention any familiarity you have with safety audits and evaluations.

Keeping your certification current involves taking part in required training and refreshers offered by recognized organizations. Share how you plan to stay updated with the latest lifeguarding techniques and procedures, showing your commitment to professional development.

During peak hours at the pool, stress can arise quickly. Discuss personal strategies that help you remain calm, such as prioritizing tasks, staying organized, and occasionally taking brief moments to refocus your energy. Emphasize your ability to manage stress while remaining vigilant.

Express your enthusiasm about being part of a prestigious institution like the University of Pennsylvania and how it aligns with your professional goals. Discuss your appreciation for community engagement and public safety in recreational environments, as well as the opportunity to work with a diverse population of students and faculty.

Conflict resolution is an important skill for a Lifeguard. Describe how you would approach the situation calmly and assertively, separating the guests if necessary. Emphasize your ability to communicate effectively and de-escalate tense situations while ensuring the comfort of all guests.

Share a specific example from your past lifeguarding experiences where you managed to assist someone in distress. Illustrate the steps you took to ensure their safety, including any rescue techniques utilized and the outcome. This highlights your preparedness and quick thinking during emergencies.

Effective scanning is key to a Lifeguard's responsibilities. Discuss the importance of using the 10/20 rule, consistently checking every area of the pool, and using systematic searching methods. Share how you remain alert and focused while managing the environment around you.