CFC (Customer Facing Colleague) Insights & Execution Associate

Use Your Power for Purpose

The CFC Insights & Execution Associate, within Pfizer's IIS division, supports the commercial brand strategy by assisting in the provision of data-driven insights and collaborating with leaders to drive impactful business decisions. This role includes: delivering high-quality strategic business decision support to Customer Facing Colleagues (CFCs), CFC leadership and country/cluster business leaders, as well as incorporating CFC insights into the broader go-to-market strategy. The CFC Insights & Execution Associate will also partner closely with relevant teams responsible for the delivery of CFC reporting and customer data management and stewardship, ensuring the delivery of quality and strategically aligned CFC reporting.

What You Will Achieve

In this role, you will:

• Support delivery of globally consistent Customer Facing Colleague (CFC) Reporting and Stewardship solutions aligned with local market leadership.
• Partner with other local teams inclusive of Biopharma Operations Partners (BOPs), Incentive compensation and CFC Delivery group and CFC enablement as appropriate to provide the data to support prioritized Field Force initiatives.
• Partner with global reporting solution product owners to evolve reporting solutions in line with local market needs, working back with local market stakeholders through change management and training as needed. 
• Collaborate with GCA/CFE teams to facilitate CFC related analytics delivery.
• Ensure the accurate representation of targeting data in operational systems.
• Identify data and insight needs and help design and execute analytics and research plans, utilizing GCA capabilities such as secondary data analysis and primary market research.
• Support the effective use of promotional resources through customer analytics, segmentation and targeting, resource allocation, field force sizing, and omnichannel analysis.
• Connect research and analytics to enable actionable insights and recommendations for commercial leaders.
• Continuously seek ways to improve by identifying new capabilities, data and tools that provide Pfizer with a competitive advantage.
• Support the ANZ IIS team in day-to-day TA management, delivering data/insights to help drive commercial decisions

Here Is What You Need (Minimum Requirements)

• Bachelor’s degree required
• 3+ years of multi-disciplinary experience with a preference for exposure to business analytics/finance, marketing, engineering, or other quantitative field
• Proven ability in managing day-to-day planning and operational activities
• Solid problem-solving, facilitation, and analytical skills
• Possess a high energy level, sense of urgency, creativity, decisiveness, ability to work hard and well under pressure
• Strong interpersonal skills
• Strong proficiency in Microsoft Office Suite

Bonus Points If You Have (Preferred Requirements)

• Relevant biopharmaceutical industry experience
• Competence with business systems and capability of learning new applications
• Experience in strategic project delivery and management
• Knowledge in management of team cost centers and budget submissions
• Experience in leading or participating in cross-functional teams
• Strong communication skills and ability to develop and adapt communication plans
• Experience in facilitating calendar management and resolving issues through collaboration and diplomacy

At Pfizer we care about our colleagues’ wellbeing and offer a range of great benefits for them, including:

• Paid parental leave

• Access to Health & Wellness apps

• Career Growth Experiences program

• Recognition & rewards program

• Paid volunteer days

• Life Insurance Benefits

• Pfizer Learning Academy access to top content providers

• Access to flu vaccines & skin checks

• Options to purchase additional leave

• Salary packaging & novated lease options

*Benefits listed may vary depending on your position and location and may be subject to change.

Pfizer Australia and New Zealand’s diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.

If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.